Our website generates a lot of email enquiries from customers. Your job will take between 1 and 2 hours per day responding to these. We use Kayako Support Suite and would prefer somebody who has experience with this - however it will not be difficult to train you if necessary. We have added a lot of replies to our knowledgebase already so most of your work should involve finding the most suitable reply. We would prefer to work with somebody who can take initiative as we do not...