My technical toolbox includes Windows NT4/2000/2003/XP, MS Office XP/2003, Domains, Lotus Notes, Tivoli, Exceed, Putty, Telnet, MVS & VM (DDF), Net View, DNS, Novell Client, TCP/IP, LAN/WAN, UNIX, Mainframe, Avaya IP Agent, Citrix Portal and Applications, Active Directory, User Accounts, Email Accounts, SharePoint, VPN Core Operating System processes, and Command Line Operating Systems.