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Customer Services Representative
Open
Date Posted:November 1, 2009
Planned Start Date:November 1, 2009
Type:Hourly
Main Category:Customer Service
Sub Category:Customer Service & Support
Skills: technical
real estate
investment
more
Estimated Workload:Part-time - 10-30 hrs/week
Estimated Duration:1 to 3 months
Last Buyer Activity:December 28, 2009
Candidates: 30 - average $7.27/hr
Interviews: none
 
In Progress
Start Date:November 2, 2009
Hourly Rate:$12.00
Last Date Worked:December 18, 2009
Hired Provider: Richard B.
Hours Worked:150
Offline Hours:7%
Bonuses: $250.00 (1)
Refunds: none
Completed
End Date:December 28, 2009
Feedback to Provider: none
Feedback to Buyer: 3.30
 
Buyer Facts
Member Since:October 26, 2009
Country:United States (GMT-06)
City:Oklahoma
Jobs Posted:4
Jobs Filled:3
Jobs Not Yet Filled:1
Current Team size:1
Hours billed, last 30 days:242
Total oDesk Hours:651.00
Feedback Score: 3.74 (2)
 
 

Feedback from Buyer:

No feedback given.

Feedback from Provider:

  3.3
Cooperation:   3.0

The job was as advertised, but since I took the job there was always a communicated intention for the job to expand into a more technical role, one in which there would be more pay offered.  I presume because of company priorities, this position never morphed into this type of position, even though it was always communicated to me that the new position was coming soon.  I simply had to drop the job and seek a more higher-paying project.  I wish this buyer the best.  Their pay is consistent for this type of work, and I would recommend them to anyone seeking a technical support role.  The product is easy to support.

We require a technically minded Customer Services Rep who is able to take calls regarding out online Real-estate investment application Short Sale Builder.

The successful candidate will have good English speaking skills, be able to quickly learn the system through a series of video tutorials and first-hand usage and will be required to assist in manning a Helpdesk that they will field calls and emails from.

We initially require a candidate for upwards of a month, but if the candidate is exceptionally good, we will consider offering either a rolling contract or a full time position.

Buyer's Assignment History
Provider From/To Job Title Billed Feedback
295477 11/2009 - Present Customer Services Representative $6,354 (438 hrs @ $14.50/hr)
487747 11/2009 - 12/2009 Customer Services Representative $2,078 (150 hrs @ $13.85/hr)
390344 11/2009 - 11/2009 Customer Services Representative $720 (63 hrs @ $11.46/hr)

Candidate List
Title Name Initiated By Date
Ebay, Channel Advisor, EsellerPro, Kyozo, Quickbooks Online Mirasol A. Provider November 1, 2009
EXPERT ADMIN SUPPORT W/ WEB DESIGN EXP. Elie D. Buyer November 1, 2009
Customer Service - Email/Chat Support Michelle G. Buyer November 1, 2009
Freelance Professional Audrey Thompson Buyer November 1, 2009
Technical Support, Customer Support , VA, and Data Entry Christina Drake Buyer November 1, 2009
Solutions in C | C++ | Web Research |Website/Graphics Design|DataEntry Ritu A. Provider November 1, 2009
Customer Services,VA,Human Resource, Telemarketing,Data Entry Assist. Jasim A. Provider November 1, 2009
Freelance Programmer/Developer Richard B. Provider November 1, 2009
Admin/Cust Supp/Clerical//Medical Terminology/Transcription/Data Entry Bev Walker Provider November 1, 2009
Graphic Designer/Data Encoder/Telemarketer/Virtual Assistant Jendee Sapo Provider November 1, 2009
professional;data entry;customer service representative Agaton L. Provider November 2, 2009
Web designer, Computer Technician,Technical Trainer and Events Manager Joseph Araneta Provider November 2, 2009
Customer Service Expert|Account Manager|Telesales Superstar Jerome Acampado Provider November 2, 2009
Consultant Raj A. Provider November 2, 2009
Certified Technical Support Professional / Help Desk Support Yoly Bernadas Provider November 2, 2009
testing,customer service,Administrative Support,Sales and marketing Sreenivasulu Pallerla Provider November 2, 2009
Virtual Assistant, Data Encoder, Customer Service Associate Charles John Neill Provider November 2, 2009
TRAVEL & TECH CUSTOMER SUPPORT EXPERT / DATA ENTRY/ ARTICLE WRITER/VA Vincent M. Provider November 2, 2009
Recruiter l Executive Assistant l Personal Assistant l Writer Jennifer S. Provider November 2, 2009
Effective,Professional Admin Support Stacy Potts Provider November 2, 2009
Efficient Data Entry /Customer Service Professional/Virtual Assistant Maricris Ramos Provider November 2, 2009
LiveChat Contact center Soultions Abhishek Srivastava Provider November 2, 2009
csr_professional Laarni Nolasco Provider November 2, 2009
Language, Sales and Customer Service Training Manager,Blogger Emerito P. Provider November 2, 2009
Certified Senior Virtual Assistant/Customer Support Rep Paola Orias Provider November 2, 2009
Here to help the day go easier/May i help you? William Caldwell Sr Provider November 2, 2009
Creative Educator-Just tell me what to do, and I'll do it for you Amador Henry Castillo Provider November 2, 2009
Web Content Writer/Accounting/Customer Support Ron C Provider November 2, 2009
Technical Support, Helpdesk, Email Support, Customer Support Services Waqas Khaliq Provider November 2, 2009
Professional Virtual Assistant/Blogger Lisa Snell-Smith Provider November 2, 2009