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Customer Support Manager
Open
Date Posted:November 6, 2009
Planned Start Date:November 6, 2009
Type:Hourly
Main Category:Customer Service
Sub Category:Customer Service & Support
Skills: Java
C++
SQL
more
Estimated Workload:Full-time - 30+ hrs/week
Estimated Duration:Ongoing / More than 6 months
Last Buyer Activity:November 6, 2009
Candidates: 15 - average $10.45/hr
Interviews: none
 
In Progress
Start Date: 
Hourly Rate: 
Last Date Worked: 
Hired Provider: 
Hours Worked: 
Offline Hours: 
Bonuses: 
Refunds: 
Completed
End Date: 
Feedback to Provider: 
Feedback to Buyer: 
 
Preferred Qualifications
English skill:above 5
LocationNorth America
 
Buyer Facts
Member Since:December 19, 2008
Country:United Arab Emirates (GMT+04)
City:Dubai
Jobs Posted:1554
Jobs Filled:1261
Jobs Not Yet Filled:29
Current Team size:435
Hours billed, last 30 days:26670
Total oDesk Hours:230,863.17
Feedback Score: 4.88 (189)
 

Description:

The Support Manager will manage the Technical Support team and work closely with the Development Manager to ensure customer success. Responsibilities include:   

- Communicate professionally and courteously with customers via phone and e-mail, to identify, reproduce and resolve customer reported technical issues.
- Manage the customer support team and delegate tasks accordingly.
- Manage Customer Support Portal
- Escalate issues to Development Management as appropriate.            
- Keep up-to-date on Nextance products and related technologies.
- Work on a shift rotation and perform on-demand support when required.
- Work with product team to manage customer cases and ensure the proper resolution is provided in a timely manner. 
- Train customers in proper use of the applications. 
- Validate fixes from development
- Always maintain the highest level of customer service.    
- Document solutions to known issues.
      
Required Skills:

To be successful in this position the following skills are required:

- Excellent verbal and written communication skills and the ability to work directly with customers. 
- Strong desire to achieve customer success in a team-oriented environment.
- Strong Troubleshooting ability. 
- Experience with various platforms in a networked environment (e.g., Windows, AD, Exchange, IIS, MSSQL, UNIX, Oracle, Cisco)
- Ability to learn new technologies quickly. 
- Must be a self-starter/self-motivated and dedicated. 

Preferred:
- 5+ years technical support experience with 2+ years of managerial experience.
- Java, C++, SQL or XML knowledge a plus.    

Education:

- Associates or Bachelors degree in Computer Science/ MIS or equivalent work experience.

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4850684 Gteam Support Engineer (EVEREST) Fixed
4745242 Iterative Requirements Support Hourly
4695951 IT/Network Analyst Hourly
4846478 Java Developers Fixed
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4604185 Junior Technical Architect and Requirements Analyst Hourly
4812071 Manual tester: Test case creation and Test case execution Hourly
4910662 Payment Processing Technology Expert Hourly
100609144 Product Manager Hourly
4869329 Project Manager / Client Manager Hourly
4851952 Regular TAM Support Fixed
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4882778 Resource Manager Hourly
4958212 Sharepoint/Datawarehousing/BI Hourly
4642551 Support Analyst Hourly
4850448 TAM Support Engineer Fixed
4759282 Third Party Technology Expert ( EVEREST) Fixed
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100618619 Visual Design - iPhone app icons Fixed
4892944 Website Developer/Administrator Hourly

Buyer's Assignment History
Provider From/To Job Title Billed Feedback
330405 05/2009 - Present YBB Web developer $8,725 (681 hrs @ $12.82/hr)
368380 08/2009 - Present HR Consultant $4,435 (40 hrs @ $111.35/hr)
264773 05/2009 - Present gDev Critical Issues Associate Developer $15,383 (1026 hrs @ $15.00/hr)
314955 05/2009 - Present gDev Critical Issues Associate Developer $9,889 (987 hrs @ $10.02/hr)
37017 05/2009 - Present gDev Critical Issues Associate Developer $11,222 (842 hrs @ $13.33/hr)
117959 05/2009 - Present Joomla CMS Developer Needed $4,397 (729 hrs @ $6.03/hr)
293208 04/2009 - Present Test Engineer $10,176 (1219 hrs @ $8.35/hr)
314967 04/2009 - Present Ruby on Rails Developer $16,505 (1100 hrs @ $15.00/hr)
314980 04/2009 - Present Ruby on Rails Developer $17,270 (1151 hrs @ $15.00/hr)
336834 05/2009 - Present Technical Account Manager $4 (412 hrs @ $0.01/hr)
274464 05/2009 - Present Senior Java Consultant $8,451 (1012 hrs @ $8.35/hr)
353259 06/2009 - Present Development Manager / Delivery Manager $10,991 (805 hrs @ $13.65/hr)
353936 06/2009 - Present Customer Support Manager $52,478 (856 hrs @ $61.33/hr)
335780 06/2009 - Present Technical Account Manager - Ruby on Rails $16,550 (502 hrs @ $33.00/hr)
344080 06/2009 - Present SmartLeads Hub and Website Monitoring and Ops Support $4,602 (515 hrs @ $8.93/hr)
308376 06/2009 - Present HCI and Program Management $10,142 (774 hrs @ $13.10/hr)
292626 06/2009 - Present Senior Project Manager $13,343 (883 hrs @ $15.11/hr)
267704 05/2009 - Present Senior Java Consultant $8,467 (1014 hrs @ $8.35/hr)
338860 05/2009 - Present ETI Consultant $9,336 (255 hrs @ $36.68/hr)
340338 06/2009 - Present gTeam Project Manager $8,758 (584 hrs @ $15.00/hr)
302622 04/2009 - Present Java Consultant $12,882 (1159 hrs @ $11.12/hr)
298626 04/2009 - Present Technical Account Manager $12 (1208 hrs @ $0.01/hr)
270398 03/2009 - Present Technical Account Manager $16 (1631 hrs @ $0.01/hr)
270303 02/2009 - Present Technical Account Manager $16 (1559 hrs @ $0.01/hr)
270667 03/2009 - Present Technical Account Manager $16 (1585 hrs @ $0.01/hr)
270456 02/2009 - Present Technical Account Manager $15 (1512 hrs @ $0.01/hr)
270222 03/2009 - Present Technical Account Manager $16 (1626 hrs @ $0.01/hr)
270064 02/2009 - Present Technical Account Manager $14 (1388 hrs @ $0.01/hr)
269359 02/2009 - Present Technical Account Manager $14 (1419 hrs @ $0.01/hr)
269038 02/2009 - Present Technical Account Manager $10 (1006 hrs @ $0.01/hr)
113308 03/2009 - Present Technical Support Engineer for Enterprise Software Application $12,560 (1047 hrs @ $12.00/hr)
270172 02/2009 - Present Technical Account Manager $16 (1569 hrs @ $0.01/hr)
269996 02/2009 - Present Technical Account Manager $17 (1700 hrs @ $0.01/hr)
260207 04/2009 - Present QA tester $11,736 (1241 hrs @ $9.46/hr)
293214 04/2009 - Present 9000 Developer $14,263 (1282 hrs @ $11.13/hr)
298750 04/2009 - Present Technical Account Manager $13 (1314 hrs @ $0.01/hr)
260217 04/2009 - Present QA tester $15,477 (1376 hrs @ $11.25/hr)
260259 04/2009 - Present QA tester $12,625 (1328 hrs @ $9.51/hr)
266646 03/2009 - Present Word and Excel expert, renewal contract creation, Bi-lingual French and English $4,872 (406 hrs @ $12.00/hr)
290332 03/2009 - Present Marlabs Java - private posting $7,080 (1269 hrs @ $5.58/hr)
286262 03/2009 - Present CMPro5/Centura developer $20,028 (1335 hrs @ $15.00/hr)
94856 06/2009 - Present Configuration Consultant $7,112 (534 hrs @ $13.33/hr)
261686 06/2009 - Present gDev Critical Issues Associate Developer $12,595 (573 hrs @ $22.00/hr)
36660 08/2009 - Present Support Services Engineer $5,996 (480 hrs @ $12.50/hr)
95735 08/2009 - Present Support Services Engineer $5,460 (393 hrs @ $13.90/hr)
279141 09/2009 - Present Contract Renewals Support Associate $921 (270 hrs @ $3.41/hr)
334404 08/2009 - Present Finance Intern $1,613 (121 hrs @ $13.33/hr)
126240 08/2009 - Present Support Analyst $3,982 (396 hrs @ $10.06/hr)
341602 08/2009 - Present Technical Account Manager $8,853 (443 hrs @ $20.00/hr)
416904 08/2009 - Present Technical Account Manager $6 (559 hrs @ $0.01/hr)
412750 08/2009 - Present UI Developer $7,623 (347 hrs @ $22.00/hr)
324563 08/2009 - Present Support Services Engineer $2,364 (421 hrs @ $5.61/hr)
430086 09/2009 - Present Technical Account Manager $3 (288 hrs @ $0.01/hr)
418039 09/2009 - Present Technical Account Manager $5 (512 hrs @ $0.01/hr)
341250 09/2009 - Present Zozoc Delivery & Ops Support $6,029 (215 hrs @ $28.00/hr)
308607 09/2009 - Present Delivery Manager (5L, 5H and 4L) $9,148 (400 hrs @ $22.87/hr)
310299 09/2009 - Present Associate Project Manager $3,861 (252 hrs @ $15.30/hr)
439765 09/2009 - Present Website/Hub Developer $3,481 (311 hrs @ $11.18/hr)
435360 09/2009 - Present Software Development Engineer $5,218 (313 hrs @ $16.67/hr)
427104 09/2009 - Present Support Services Engineer - Gensym $4,497 (500 hrs @ $9.00/hr)
404340 09/2009 - Present UI Specialist $2,866 (356 hrs @ $8.06/hr)
399915 10/2009 - Present Requirements Manager $3,990 (239 hrs @ $16.67/hr)
304583 08/2009 - Present Tech Fellow (5L) $6,154 (363 hrs @ $16.96/hr)
347250 08/2009 - Present Customer Support Specialist $17,319 (445 hrs @ $38.89/hr)
378736 07/2009 - Present Technical Account Manager $8 (840 hrs @ $0.01/hr)
378100 07/2009 - Present YBB & YBBDirect Production Support $5,720 (513 hrs @ $11.15/hr)
379963 07/2009 - Present License Admin $3,994 (596 hrs @ $6.71/hr)
44076 07/2009 - Present gTeam Project Manager $17,623 (881 hrs @ $20.00/hr)
370980 07/2009 - Present Senior Networks Consultant $5,062 (927 hrs @ $5.46/hr)
369059 07/2009 - Present Senior System Consultant $4,150 (732 hrs @ $5.67/hr)
349438 06/2009 - Present J2EE and Web Developer $13,633 (876 hrs @ $15.56/hr)
366935 06/2009 - Present C++ Developer $11,000 (733 hrs @ $15.00/hr)
369146 06/2009 - Present iPhone Developer $14,243 (838 hrs @ $17.00/hr)
320920 07/2009 - Present UI Technical Fellow $13,297 (757 hrs @ $17.57/hr)
31602 08/2009 - Present Symbian Developer $9,814 (442 hrs @ $22.22/hr)
28240 08/2009 - Present Java Technical Fellow(N) $3,701 (331 hrs @ $11.18/hr)
411788 08/2009 - Present iPhone Developer $9,412 (554 hrs @ $17.00/hr)
411710 08/2009 - Present Technical Account Manager $5 (511 hrs @ $0.01/hr)
386690 08/2009 - Present Symbian Developer $10,998 (600 hrs @ $18.33/hr)
386687 08/2009 - Present Symbian Developer $10,677 (593 hrs @ $18.00/hr)
405329 08/2009 - Present Technical Account Manager $7 (683 hrs @ $0.01/hr)
405350 08/2009 - Present Technical Account Manager $7 (668 hrs @ $0.01/hr)
407461 08/2009 - Present gDev Architect $4 (374 hrs @ $0.01/hr)
264897 02/2009 - Present Technical Account Manager $17 (1721 hrs @ $0.01/hr)
264765 03/2009 - Present Technical Account Manager $11 (1073 hrs @ $0.01/hr)
461204 10/2009 - Present Consultant $2 (207 hrs @ $0.01/hr)
334364 05/2009 - Present Private Finance Interns $9,213 (553 hrs @ $16.67/hr)
34235 10/2009 - Present Java programmer $1,673 (100 hrs @ $16.67/hr)
254677 10/2009 - Present Human Computer Interaction specialist (5L) $381 (21 hrs @ $18.60/hr)
361050 09/2009 - Present Network Engineer $1,143 (31 hrs @ $37.26/hr)
284760 07/2009 - Present Metrics Analyst(B7, B6) $6,802 (514 hrs @ $13.23/hr)
273699 08/2009 - Present keyword research $86 (23 hrs @ $3.75/hr)
378589 10/2009 - Present Scripting for site Backups $166 (21 hrs @ $7.78/hr)
50044 03/2009 - Present Java XML Consultant $3,792 (228 hrs @ $16.67/hr)
170761 10/2009 - Present UI Specialist $113 (13 hrs @ $8.89/hr)
297134 03/2009 - Present Development Manager / Delivery Manager $18,263 (1218 hrs @ $15.00/hr)
202730 09/2009 - Present Software Sales Contracts Administrator $1,057 (143 hrs @ $7.38/hr)
325940 05/2009 - Present Legal Assistant $3,944 (178 hrs @ $22.22/hr)
434401 09/2009 - Present ETI Support Engineer $8,586 (40 hrs @ $213.75/hr)
458802 10/2009 - Present TDO $2 (240 hrs @ $0.01/hr)
409558 10/2009 - Present Vulnerabilities Support $208 (21 hrs @ $10.00/hr)
137071 04/2009 - Present Artemis 9000 Product Support and QA $8,411 (944 hrs @ $8.91/hr)
386956 07/2009 - Present SS Java Specialist $2,449 (273 hrs @ $8.97/hr)
378345 08/2009 - Present GMaint Product Manager $23,303 (311 hrs @ $74.85/hr)
352460 07/2009 - Present TDO/Dev Manager $10,425 (695 hrs @ $15.00/hr)
298886 04/2009 - Present Senior Technical Associate (5L) $11,462 (855 hrs @ $13.41/hr)
381681 08/2009 - Present ETI Support Engineer $4,946 (127 hrs @ $38.89/hr)
308857 04/2009 - Present Tech Fellow (5L) $9,863 (739 hrs @ $13.36/hr)
308330 04/2009 - Present Human Computer Interaction specialist (5L) $13,033 (973 hrs @ $13.40/hr)
121805 09/2009 - Present Development Manager / Delivery Manager $65 (3.67 hrs @ $17.78/hr)
292604 06/2009 - Present Business Analyst, Budgetary data research $6,929 (533 hrs @ $13.00/hr)
308375 04/2009 - Present Program Manager (5L and 5H) $19,052 (1082 hrs @ $17.62/hr)
33642 11/2009 - Present SEO consultant $542 (fixed-price)
236902 09/2009 - Present UI (N) $1,316 (139 hrs @ $9.49/hr)
288605 04/2009 - Present eCora Technical Support Manager $37,280 (1082 hrs @ $34.47/hr)
79420 09/2009 - Present SEO keyword research $311 (65 hrs @ $4.78/hr)
231967 09/2009 - Present Gteam Customer Support Engineer $28 (5.00 hrs @ $5.56/hr)
332846 06/2009 - Present Website Production Support $1,818 (162 hrs @ $11.25/hr)
361050 06/2009 - Present Systems Administrator $546 (9.83 hrs @ $55.56/hr)
290248 09/2009 - Present Tenfold Developer $456 (48 hrs @ $9.43/hr)
264719 03/2009 - Present Technical Account Manager $15 (1498 hrs @ $0.01/hr)
34235 10/2009 - Present NGP Developer $206 (12 hrs @ $16.67/hr)
32629 03/2009 - Present HCI Engineer - Visual / Interaction design skills & Human-Computer Interaction Design $5,170 (345 hrs @ $15.00/hr)
188226 07/2009 - Present Web Designer $452 (39 hrs @ $11.68/hr)
474649 10/2009 - Present Technical Account Manager $619 (28 hrs @ $22.23/hr)
446915 10/2009 - Present Tenfold Consultant $23,472 (169 hrs @ $138.89/hr)
466179 10/2009 - Present Data entry $155 (77 hrs @ $2.00/hr)
332702 08/2009 - Present Part time Sales and Support Admin, ONSITE IN OTTAWA, CA $4,818 (344 hrs @ $14.00/hr)
433469 09/2009 - Present Technical Account Manager $5 (485 hrs @ $0.01/hr)
352839 09/2009 - Present Java developer $12,298 (430 hrs @ $28.60/hr)
358184 09/2009 - Present Business Support Executive $1,273 (255 hrs @ $5.00/hr)
347783 08/2009 - Present Customer Support Specialist $3,350 (62 hrs @ $54.47/hr)
299621 06/2009 - Present gDev Critical Issues Associate Developer $9,998 (720 hrs @ $13.89/hr)
312422 04/2009 - Present Tech Writer(B7 and B6) $1,365 (152 hrs @ $9.00/hr)
308568 04/2009 - Present Program Manager (5L and 5H) $14,159 (906 hrs @ $15.62/hr)
351539 06/2009 - Present Java developer $16,125 (916 hrs @ $17.60/hr)
458476 10/2009 - Present Consultant $3 (270 hrs @ $0.01/hr)
459518 10/2009 - Present Consultant $3 (273 hrs @ $0.01/hr)
264920 02/2009 - Present Technical Account Manager $16 (1643 hrs @ $0.01/hr)
265019 02/2009 - Present Technical Account Manager $16 (1627 hrs @ $0.01/hr)
269138 02/2009 - Present Technical Account Manager $14 (1443 hrs @ $0.01/hr)
420149 11/2009 - Present Everest Developer Support $63 (2.83 hrs @ $22.22/hr)
484610 10/2009 - Present Sr. PM $3,659 (125 hrs @ $29.27/hr)
360125 10/2009 - Present Java Consultant $2,157 (256 hrs @ $8.42/hr)
450273 10/2009 - Present Code Review Consultant $1,902 (101 hrs @ $18.89/hr)
326629 10/2009 - Present Program Manager $3,263 (39 hrs @ $83.67/hr)
304300 04/2009 - Present Technical Account Manager $13 (1336 hrs @ $0.01/hr)
274621 03/2009 - Present Technical Account Manager $16 (1629 hrs @ $0.01/hr)
458742 10/2009 - Present TDO $3 (255 hrs @ $0.01/hr)
466207 10/2009 - Present SmartLeads Data Modeling $1,195 (43 hrs @ $27.78/hr)
461108 10/2009 - Present Zozoc Developer -SMS Quality Issues Research $3,273 (99 hrs @ $33.00/hr)
346750 11/2009 - Present YBB Production Support Service $1,209 (10.00 hrs @ $120.88/hr)
458781 10/2009 - Present Consultant $3 (257 hrs @ $0.01/hr)
389754 08/2009 - Present Customer Support Specialist $1,299 (128 hrs @ $10.17/hr)
298159 10/2009 - Present TAM $96 (17 hrs @ $5.56/hr)
117966 05/2009 - Present Additional Joomla Professional $3,599 (596 hrs @ $6.04/hr)
337225 05/2009 - Present Accounting Intern $4,397 (330 hrs @ $13.33/hr)
260220 03/2009 - Present QA tester $17,989 (1343 hrs @ $13.39/hr)
458880 10/2009 - Present TDO $1 (142 hrs @ $0.01/hr)
214600 11/2009 - Present Doc Writer $53 (4.00 hrs @ $13.33/hr)
500093 11/2009 - Present Professional services support $467 (9.33 hrs @ $50.00/hr)
265018 03/2009 - Present Technical Account Manager $16 (1634 hrs @ $0.01/hr)
282794 11/2009 - Present IT / Internal Support $245 (7.00 hrs @ $35.00/hr)
461124 10/2009 - Present Reporting and Analytics Support for Zozoc $6,474 (174 hrs @ $37.28/hr)
458711 10/2009 - Present TDO $3 (261 hrs @ $0.01/hr)
458832 10/2009 - Present TDO $2 (196 hrs @ $0.01/hr)
461574 10/2009 - Present Consultant $3 (257 hrs @ $0.01/hr)
338243 09/2009 - Present Customer Success Manager $22,650 (408 hrs @ $55.56/hr)
264768 05/2009 - Present gDev Critical Issues Associate Developer $15,673 (1045 hrs @ $15.00/hr)
308475 09/2009 - Present Support Services Engineer $1,163 (137 hrs @ $8.49/hr)
442502 09/2009 - Present Technical Account Manager $4 (418 hrs @ $0.01/hr)
296435 09/2009 - Present Technical Project Manager $5,437 (361 hrs @ $15.06/hr)
178973 10/2009 - Present Java/XML Developer $2,629 (237 hrs @ $11.11/hr)
337201 09/2009 - Present gTeam Project Manager $3,781 (284 hrs @ $13.33/hr)
70054 08/2009 - Present Excel data specialist $2,855 (464 hrs @ $6.16/hr)
120298 08/2009 - Present UI $3,878 (482 hrs @ $8.05/hr)
118774 09/2009 - Present Silverlight Proj $2,744 (235 hrs @ $11.67/hr)
273785 09/2009 - Present Customer Support Specialist $4,282 (275 hrs @ $15.56/hr)
406606 10/2009 - Present Development Manager / Delivery Manager $3,457 (222 hrs @ $15.56/hr)
256799 Present Jira and Confluence Admin $5,481
345917 06/2009 - Present gDev Operations Support $1,861 (837.67 hrs @ $2.22/hr)
458722 10/2009 - Present Consultant $2 (242 hrs @ $0.01/hr)
459190 10/2009 - Present Consultant $2 (236 hrs @ $0.01/hr)
458447 10/2009 - Present Consultant $2 (249 hrs @ $0.01/hr)
458820 10/2009 - Present Consultant $1 (146 hrs @ $0.01/hr)
458382 10/2009 - Present Community Support $1,231 (181 hrs @ $6.79/hr)
215051 10/2009 - Present support service engineer $698 (203 hrs @ $3.44/hr)
24636 10/2009 - Present .Net eCommerce Developer $2,887 (153 hrs @ $18.89/hr)
416817 08/2009 - Present Technical Account Manager $6 (556 hrs @ $0.01/hr)
272403 08/2009 - Present Customer Support Specialist $4,117 (257 hrs @ $16.00/hr)
378082 07/2009 - Present YBB & YBBDirect Dev Support $7,097 (637 hrs @ $11.14/hr)
327947 07/2009 - Present gDev Rapid Prototyping Developer $7,344 (732 hrs @ $10.03/hr)
477551 Present HR Consultant $10,993
339101 Present Automotive eCommerce Consultant $11,538
324603 06/2009 - Present Documentation Specialist (Tech Writer) $4,814 (479 hrs @ $10.05/hr)
111927 06/2009 - Present Technical Support Engineer for IT Systems Auditing Application $9,145 (823 hrs @ $11.11/hr)
308582 04/2009 - Present Technical Associate $15,375 (1310 hrs @ $11.74/hr)
318600 06/2009 - Present Java Consultant $9,896 (890 hrs @ $11.12/hr)
359038 06/2009 - Present Technical Account Manager $9 (905 hrs @ $0.01/hr)
378267 07/2009 - Present Solutions Architect $38,432 (545 hrs @ $70.50/hr)
52129 06/2009 - Present Website Application Maintenance and Operation $72 (6.00 hrs @ $12.03/hr)
308563 04/2009 - Present Tech Fellow (5L) $12,677 (841 hrs @ $15.07/hr)
354583 08/2009 - Present Expert Technology Recruiter $6,770 (600 hrs @ $11.28/hr)
412218 08/2009 - Present Technical Account Manager $6 (619 hrs @ $0.01/hr)
410971 08/2009 - Present Technical Account Manager $6 (605 hrs @ $0.01/hr)
388021 08/2009 - Present Program Manager/Requirements Manager $8,513 (568 hrs @ $15.00/hr)
377847 08/2009 - Present Telesales $4,891 (548 hrs @ $8.93/hr)
250177 07/2009 - Present gDev Critical Issues Associate Developer $8,682 (340 hrs @ $25.56/hr)
405438 08/2009 - Present Technical Account Manager $7 (665 hrs @ $0.01/hr)
313997 11/2009 - Present TAM Support Services $265 (24 hrs @ $11.11/hr)
299483 10/2009 - Present UI Technical Fellow $3,425 (237 hrs @ $14.44/hr)
140123 11/2009 - Present Technical Recruiter $193 (35 hrs @ $5.56/hr)
271180 11/2009 - Present Project Manager (5L, 5H and 4L) $1,976 (88 hrs @ $22.58/hr)
273785 11/2009 - Present Technical Account Manager $1,903 (114.83 hrs @ $16.62/hr)
24077 11/2009 - Present Ui Specialist $258 (29 hrs @ $8.89/hr)
299619 11/2009 - Present Technical Associate $1,011 (93.67 hrs @ $10.77/hr)
489698 11/2009 - Present Expert Technology Recruiter $449 (67 hrs @ $6.67/hr)
488145 11/2009 - Present Technical Account Manager $1,978 (119 hrs @ $16.67/hr)
351024 11/2009 - Present Ui Specialist $175 (20 hrs @ $8.88/hr)
348803 11/2009 - Present Customer Support Engineer $471 (47.67 hrs @ $9.81/hr)
484817 11/2009 - Present Ui Specialist $215 (27 hrs @ $8.00/hr)
250165 11/2009 - Present TAM Support Services $102 (20 hrs @ $5.00/hr)
499589 11/2009 - Present NGP Developer $350 (39 hrs @ $8.89/hr)
499081 11/2009 - Present Java developer $288 (29 hrs @ $10.00/hr)
499075 11/2009 - Present Java developer $350 (35 hrs @ $10.00/hr)
298257 11/2009 - Present NGP Developer $342 (39 hrs @ $8.89/hr)
486107 11/2009 - Present Technical Account Manager $458 (31 hrs @ $15.00/hr)
254239 11/2009 - Present Partner Manager $727 (36 hrs @ $20.00/hr)
491822 11/2009 - Present Technical Program Manager $2,988 (77 hrs @ $38.89/hr)
482076 11/2009 - Present Technical Account Manager $650 (43 hrs @ $15.00/hr)
427104 10/2009 - Present Gteam Customer Support Engineer $546 (61 hrs @ $9.00/hr)
467132 10/2009 - Present TAM $844 (152 hrs @ $5.56/hr)
479241 10/2009 - Present Technical Account Manager $1 (118 hrs @ $0.01/hr)
392868 11/2009 - Present Manual Data Check $82 (19 hrs @ $4.33/hr)
456974 10/2009 - Present Product Manager $5,612 (76 hrs @ $74.00/hr)
301907 10/2009 - Present Support Services Engineer $1,276 (230 hrs @ $5.56/hr)
423288 10/2009 - Present Level 1 Support Everest $4,929 (274 hrs @ $18.00/hr)
423204 10/2009 - Present Level 2 Support Everest $9,383 (284 hrs @ $33.00/hr)
423712 10/2009 - Present Level 1 Support Everest $4,455 (297 hrs @ $15.00/hr)
424698 10/2009 - Present Level 1 Support Everest $4,173 (278 hrs @ $15.00/hr)
141089 10/2009 - Present Ui Specialist $833 (125 hrs @ $6.67/hr)
359226 10/2009 - Present Ui Specialist $704 (117 hrs @ $6.00/hr)
391386 10/2009 - Present UI Specialist $55 (9.83 hrs @ $5.56/hr)
27316 10/2009 - Present UI Specialist $138 (21 hrs @ $6.67/hr)
348078 10/2009 - Present UI Specialist $427 (77 hrs @ $5.56/hr)
377968 11/2009 - Present Website Developer/Administrator $228 (29 hrs @ $8.00/hr)
368885 09/2009 - Present UI Developer (Java ,JSP,CSS,Javascript,DHTML) $2,700 (187 hrs @ $14.44/hr)
116061 11/2009 - Present Ui Specialist $910 (102 hrs @ $8.89/hr)
397920 10/2009 - Present Expert Technology Recruiter $425 (128 hrs @ $3.33/hr)
385617 11/2009 - Present UI Specialist $31 (3.50 hrs @ $8.89/hr)
308444 04/2009 - Present Project Manager (5L, 5H and 4L) $29,105 (1730 hrs @ $16.83/hr)
396877 08/2009 - Present Development Manager / Delivery Manager $6,910 (389 hrs @ $17.78/hr)
355665 10/2009 - Present Telemarketer $1,928 (193 hrs @ $10.00/hr)
466603 10/2009 - Present Everest Remote Technical Consultant $5,429 (116 hrs @ $46.67/hr)
441043 10/2009 - Present Support Analyst $1,778 (160 hrs @ $11.11/hr)
308629 04/2009 - Present Technical Delivery Owner (5H) $32,665 (1871 hrs @ $17.46/hr)
456587 10/2009 - Present Everest Remote Technical Consultant $7,955 (140 hrs @ $56.75/hr)
108852 11/2009 - Present Data Warehousing, SQL & Databases developer $670 (60 hrs @ $11.11/hr)
424319 10/2009 - Present Level 1 Support Everest $4,650 (310 hrs @ $15.00/hr)
426335 10/2009 - Present Level 1 Support Everest $7,185 (276 hrs @ $26.00/hr)
423255 10/2009 - Present Level 1 Support Everest $5,965 (199 hrs @ $30.00/hr)
268253 07/2009 - Present Project Manager (5L, 5H and 4L) $20,356 (771 hrs @ $26.40/hr)
469428 10/2009 - Present Technical Account Manager $2 (210 hrs @ $0.01/hr)
308401 10/2009 - Present Iterative Requirements Support $1,514 (159 hrs @ $9.55/hr)
386683 10/2009 - Present iphone Developer $3,133 (157 hrs @ $20.00/hr)
413181 08/2009 - Present Paul $105,110 (496 hrs @ $211.91/hr)
133960 10/2009 - Present Ui Specialist $1,319 (165 hrs @ $8.00/hr)
432592 11/2009 - Present TAM $476 (95 hrs @ $5.00/hr)
475824 10/2009 - Present Developer support $2,017 (86 hrs @ $23.50/hr)
379228 10/2009 - Present gDev Rapid Prototyping Developer $1,690 (171 hrs @ $9.90/hr)
231967 10/2009 - Present IT Expert $585 (20 hrs @ $29.99/hr)
424363 10/2009 - Present Level 2 Support Everest $6,843 (342 hrs @ $20.00/hr)
426202 10/2009 - Present Level 2 Support Everest $3,507 (175 hrs @ $20.00/hr)
377921 08/2009 - Present ETI Support Specialist $1,639 (51 hrs @ $32.04/hr)
291447 10/2009 - Present SEO Expert $8,891 (293 hrs @ $30.40/hr)
456023 10/2009 - Present GMAINT: Marketing Position $3,993 (103 hrs @ $38.89/hr)
459642 10/2009 - Present TDO $3 (280 hrs @ $0.01/hr)
377925 09/2009 - Present ETI Support Specialist $773 (17.33 hrs @ $45.05/hr)
477834 11/2009 - Present Web Designer $250 (fixed-price)
290360 10/2009 - Present Java/XML Developer $1,713 (214 hrs @ $8.00/hr)
40245 10/2009 - Present Java/XML Developer $2,737 (246 hrs @ $11.11/hr)
445072 09/2009 - Present Finance / Accounting $12,723 (312 hrs @ $40.76/hr)
458462 10/2009 - Present Consultant $3 (257 hrs @ $0.01/hr)
460891 10/2009 - Present TDO $3 (252 hrs @ $0.01/hr)
275074 10/2009 - Present Code Review Consultant $1,697 (85 hrs @ $20.00/hr)
270077 10/2009 - Present TDO $2 (215 hrs @ $0.01/hr)
424317 10/2009 - Present Level 2 Support Everest $5,873 (294 hrs @ $20.00/hr)
298694 10/2009 - Present Support Services Engineer $1,914 (231 hrs @ $8.30/hr)
308445 10/2009 - Present Java Technical Fellow $3,528 (198 hrs @ $17.79/hr)
458460 10/2009 - Present Architect $2 (245 hrs @ $0.01/hr)
444375 10/2009 - Present Project Manager $3 (277 hrs @ $0.01/hr)
271169 10/2009 - Present TDO $2 (205 hrs @ $0.01/hr)
480275 11/2009 - Present Manual tester: Test case creation and Test case execution $1,150 (116 hrs @ $9.90/hr)
461112 10/2009 - Present Operations Manager for Zozoc $5,670 (203 hrs @ $28.00/hr)
360432 11/2009 - Present UI Specialist $15 (1.67 hrs @ $8.89/hr)
504654 11/2009 - Present Basic Customer Service Operator $216 (24 hrs @ $8.89/hr)
264962 02/2009 - Present Technical Account Manager $17 (1734 hrs @ $0.01/hr)
480294 11/2009 - Present Manual tester: Test case creation and Test case execution $990 (100 hrs @ $9.90/hr)
432501 11/2009 - Present Requirements Manager $600 (40 hrs @ $15.00/hr)
304829 11/2009 - Present Expert Technology Recruiter $89 (27 hrs @ $3.33/hr)
494996 11/2009 - Present Technical Program Manager $3,555 (80 hrs @ $44.44/hr)
433442 11/2009 - Present TAM Support Services $1,832 (72 hrs @ $25.56/hr)
356109 11/2009 - Present Collections Agent $130 (23 hrs @ $5.56/hr)
337489 Present Partner Manager $2,995
270102 02/2009 - Present Technical Account Manager $15 (1478 hrs @ $0.01/hr)
270065 02/2009 - Present Technical Account Manager $12 (1229 hrs @ $0.01/hr)
326418 06/2009 - Present French speaking Contract renewals $3,935 (303 hrs @ $13.00/hr)
45375 06/2009 - Present Data Analyst / DBA $6,710 (602 hrs @ $11.15/hr)
308519 04/2009 - Present Metrics Analyst(B7, B6) $19,241 (1381 hrs @ $13.94/hr)
296033 06/2009 - Present Delivery Manager (5L, 5H and 4L) $33,444 (1805 hrs @ $18.53/hr)
325780 05/2009 - Present Legal Assistant $14,044 (813 hrs @ $17.27/hr)
224478 04/2009 - Present Artemis Views Product Support $11,523 (1164 hrs @ $9.90/hr)
280128 03/2009 - Present Contract LISP Programmer $22,740 (1137 hrs @ $20.00/hr)
217510 03/2009 - Present Artemis A7 Product Support $6,911 (522 hrs @ $13.24/hr)
85462 04/2009 - Present Artemis ValuePoint/Java developer $4,244 (422 hrs @ $10.05/hr)
326698 05/2009 - Present Legal Clerk $1,042 (63 hrs @ $16.67/hr)
264941 02/2009 - Present Technical Account Manager $13 (1336 hrs @ $0.01/hr)
494823 11/2009 - Present Business Consultant $2,530 (77 hrs @ $33.00/hr)
487629 11/2009 - Present Manual tester: Test case creation and Test case execution $945 (96 hrs @ $9.90/hr)
490925 11/2009 - Present Technical Account Manager $1 (128 hrs @ $0.01/hr)
104509 11/2009 - Present TAM Support Services $337 (67 hrs @ $5.00/hr)
487543 11/2009 - Present Manual tester: Test case creation and Test case execution $1,010 (102 hrs @ $9.90/hr)
487524 11/2009 - Present Manual tester: Test case creation and Test case execution $1,122 (113 hrs @ $9.90/hr)
449828 10/2009 - Present Expert Technology Recruiter $461 (139 hrs @ $3.33/hr)
279141 10/2009 - Present Basic Customer Support $912 (164 hrs @ $5.56/hr)
484513 11/2009 - Present Web Developer $1,323 (132 hrs @ $10.00/hr)
321561 08/2009 - Present Experienced Tele-Marketer / Sales Person $6,172 (455.83 hrs @ $13.55/hr)
458922 11/2009 - Present TDO $1 (109 hrs @ $0.01/hr)
487525 11/2009 - Present Manual tester: Test case creation and Test case execution $1,110 (112 hrs @ $9.90/hr)
491859 11/2009 - Present Program Manager $2,495 (64 hrs @ $38.89/hr)
493307 11/2009 - Present Technical Consultant $369 (16 hrs @ $23.33/hr)
490945 11/2009 - Present Project Manager $1,116 (46 hrs @ $24.44/hr)
299540 11/2009 - Present Salesforce.com data upload $278 (fixed-price)
494019 11/2009 - Present Technical Consultant $828 (36 hrs @ $23.33/hr)
355747 10/2009 - 11/2009 UI Specialist $90 (fixed-price)
299619 04/2009 - 11/2009 Technical Associate $11,836 (1104 hrs @ $10.72/hr)
322779 05/2009 - 11/2009 Product Manager, Smartleads $22,225 (447 hrs @ $49.76/hr)
356633 10/2009 - 11/2009 UI Specialist $90 (fixed-price)
379315 10/2009 - 11/2009 UI Specialist $90 (fixed-price)
417177 10/2009 - 11/2009 UI Specialist $90 (fixed-price)
360432 10/2009 - 11/2009 UI Specialist $100 (fixed-price)
482076 10/2009 - 11/2009 Regular TAM Support $111 (fixed-price)
273785 09/2009 - 11/2009 TenFold Transition Engineer $2,513 (162 hrs @ $15.56/hr)
471631 10/2009 - 11/2009 UI Specialist $100 (fixed-price)
306882 10/2009 - 11/2009 Regular TAM Support $111 (fixed-price)
271180 04/2009 - 11/2009 Project Manager (5L, 5H and 4L) $28,559 (1261 hrs @ $22.65/hr)
33483 10/2009 - 11/2009 Regular TAM Support Engineer $111 (fixed-price)
26553 10/2009 - 11/2009 PM $40 (fixed-price)
371664 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $44 (fixed-price)
397880 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $44 (fixed-price)
188149 10/2009 - 11/2009 TAM Support Engineers $44 (fixed-price)
250165 10/2009 - 11/2009 TAM Support Engineers $44 (fixed-price)
38799 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $44 (fixed-price)
312034 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $44 (fixed-price)
291905 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $40 (fixed-price)
288021 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $39 (fixed-price)
419454 10/2009 - 11/2009 IT Security Consultant $10,000 (fixed-price)
452416 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $40 (fixed-price)
169811 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $44 (fixed-price)
167631 10/2009 - 11/2009 GTeam Support Engineers (EVEREST) $40 (fixed-price)
489714 11/2009 - 11/2009 Java Developers $44 (fixed-price)
225611 11/2009 - 11/2009 Java Developers $40 (fixed-price)
298316 11/2009 - 11/2009 Java Developers $40 (fixed-price)
48321 11/2009 - 11/2009 Java Developers $40 (fixed-price)
489630 11/2009 - 11/2009 Java Developers $44 (fixed-price)
163586 11/2009 - 11/2009 Java Developers $44 (fixed-price)
192636 10/2009 - 11/2009 Support Analyst $558 (100 hrs @ $5.56/hr)
111441 10/2009 - 11/2009 Regular TAM Support Engineer $100 (fixed-price)
351024 11/2009 - 11/2009 UI Specialist $90 (fixed-price)
350295 11/2009 - 11/2009 UI Specialist $90 (fixed-price)
153273 10/2009 - 11/2009 Java/XML Developer $266 (80 hrs @ $3.33/hr)
163128 10/2009 - 11/2009 Ui Specialist $368 (45 hrs @ $8.28/hr)
321932 05/2009 - 11/2009 gDev Operations Support $2,563 (1154 hrs @ $2.22/hr)
43321 10/2009 - 11/2009 PM $44 (fixed-price)
115820 10/2009 - 11/2009 Java/XML Developer $3,109 (215 hrs @ $14.44/hr)
28293 11/2009 - 11/2009 TAM Support Engineer $40 (fixed-price)
51114 11/2009 - 11/2009 TAM Support Engineer $39 (fixed-price)
181565 11/2009 - 11/2009 UI Specialist $100 (fixed-price)
26626 10/2009 - 11/2009 Java/XML Developer $2,391 (215 hrs @ $11.11/hr)
260668 11/2009 - 11/2009 Java Developers $40 (fixed-price)
296 11/2009 - 11/2009 Java Developers $40 (fixed-price)
290248 11/2009 - 11/2009 Java Developers $40 (fixed-price)
89361 11/2009 - 11/2009 TAM Support Engineer $40 (fixed-price)
298147 10/2009 - 11/2009 Java Developers $40 (fixed-price)
474749 10/2009 - 11/2009 Java Developers $44 (fixed-price)
288961 11/2009 - 11/2009 Java Developers $44 (fixed-price)
331361 05/2009 - 11/2009 HCI position $2,313 (258 hrs @ $8.98/hr)
228 10/2009 - 11/2009 Java Developers $44 (fixed-price)
120397 10/2009 - 11/2009 Java Developers $40 (fixed-price)
296000 04/2009 - 11/2009 Visual Studio, Active X, C# and C++ developer $16,288 (1086 hrs @ $15.00/hr)
24077 10/2009 - 11/2009 UI Specialist $90 (fixed-price)
433371 11/2009 - 11/2009 TAM $822 (32 hrs @ $25.56/hr)
485688 10/2009 - 11/2009 PM $40 (fixed-price)
385617 10/2009 - 11/2009 UI Specialist $100 (fixed-price)
357202 08/2009 - 11/2009 Web Developer $5,048 (452 hrs @ $11.16/hr)
300335 10/2009 - 11/2009 Java Developers $40 (fixed-price)
100539 10/2009 - 11/2009 Java Developers $40 (fixed-price)
405294 10/2009 - 11/2009 Java Developers $44 (fixed-price)
36667 11/2009 - 11/2009 Java Developers $44 (fixed-price)
324895 11/2009 - 11/2009 Java Developers $44 (fixed-price)
310396 06/2009 - 11/2009 Developer(B7 and B6) $5,950 (730 hrs @ $8.15/hr)
298257 10/2009 - 11/2009 Java Developers $40 (fixed-price)
320098 11/2009 - 11/2009 PM $40 (fixed-price)
484817 10/2009 - 11/2009 UI Specialist $90 (fixed-price)
175605 10/2009 - 10/2009 TAM Support Engineer $38 (16 hrs @ $2.45/hr)
379112 10/2009 - 10/2009 UI Specialist (N) $84 (31 hrs @ $2.73/hr)
404383 10/2009 - 10/2009 UI Specialist (N) $20 (2.50 hrs @ $8.00/hr)
397931 10/2009 - 10/2009 PM $63 (5.67 hrs @ $11.11/hr)
163128 08/2009 - 10/2009 UI Specialist $202 (20 hrs @ $10.00/hr)
442572 09/2009 - 10/2009 Drupal Developer $1,650 (155 hrs @ $10.64/hr)
461489 10/2009 - 10/2009 Gteam Customer Support Engineer $4 (0.67 hrs @ $5.56/hr)
126960 10/2009 - 10/2009 UI Specialist (N) $16 (2.00 hrs @ $7.78/hr)
348078 10/2009 - 10/2009 UI Specialist (N) $16 (2.83 hrs @ $5.56/hr)
353839 10/2009 - 10/2009 Article Approver $178 (16 hrs @ $11.11/hr)
301907 10/2009 - 10/2009 TAM Support Engineer $23 (4.17 hrs @ $5.56/hr)
104509 10/2009 - 10/2009 TAM Support Engineer $34 (6.83 hrs @ $5.00/hr)
140215 10/2009 - 10/2009 Gteam Customer Support Engineer $10 (2.00 hrs @ $5.00/hr)
344881 10/2009 - 10/2009 TAM Support Engineer $21 (4.17 hrs @ $5.00/hr)
183211 10/2009 - 10/2009 UI Specialist (N) $34 (10 hrs @ $3.33/hr)
170761 10/2009 - 10/2009 UI Specialist (N) $89 (16 hrs @ $5.56/hr)
329030 10/2009 - 10/2009 Java/XML Developer $138 (10 hrs @ $13.33/hr)
26567 10/2009 - 10/2009 UI Specialist (N) $37 (3.33 hrs @ $11.11/hr)
359707 06/2009 - 10/2009 Metrics Manager $33,468 (604 hrs @ $55.46/hr)
131483 09/2009 - 10/2009 UI (N) $1,098 (99 hrs @ $11.11/hr)
375830 10/2009 - 10/2009 UI Specialist (N) $27 (13 hrs @ $2.06/hr)
88179 10/2009 - 10/2009 TAM Support Engineer $82 (25 hrs @ $3.33/hr)
446166 10/2009 - 10/2009 Gteam Customer Support Engineer $36 (6.50 hrs @ $5.56/hr)
231219 09/2009 - 10/2009 Gteam Customer Support Engineer $166 (30 hrs @ $5.56/hr)
433470 09/2009 - 10/2009 Everest Developer $4,361 (152 hrs @ $28.69/hr)
433430 09/2009 - 10/2009 Everest Developer $4,288 (154 hrs @ $27.99/hr)
433442 09/2009 - 10/2009 Everest Developer $4,300 (154 hrs @ $27.98/hr)
433371 09/2009 - 10/2009 Everest Developer $4,076 (140 hrs @ $29.22/hr)
433622 09/2009 - 10/2009 Everest Developer $3,960 (152 hrs @ $26.00/hr)
433612 09/2009 - 10/2009 Everest Developer $4,512 (157 hrs @ $28.83/hr)
298694 03/2009 - 10/2009 Java Consultant $8,518 (1039 hrs @ $8.20/hr)
360125 08/2009 - 10/2009 Support Services Engineer $1,591 (191 hrs @ $8.33/hr)
370917 09/2009 - 10/2009 UI Specialist $112 (14 hrs @ $8.00/hr)
275074 09/2009 - 10/2009 Java Technical Fellow $23 (1.17 hrs @ $20.00/hr)
451064 09/2009 - 10/2009 Everest QA $1,429 (56 hrs @ $25.37/hr)
316883 09/2009 - 10/2009 UI Specialist (N) $356 (40 hrs @ $8.89/hr)
377784 09/2009 - 10/2009 Gteam Customer Support Engineer $9 (3.83 hrs @ $2.22/hr)
421968 09/2009 - 10/2009 Gteam Customer Support Engineer $36 (11 hrs @ $3.33/hr)
133960 10/2009 - 10/2009 UI Specialist (N) $133 (13 hrs @ $10.00/hr)
277065 03/2009 - 10/2009 Senior Java Consultant $9,387 (1127 hrs @ $8.33/hr)
175618 10/2009 - 10/2009 UI Specialist (N) $20 (2.00 hrs @ $10.00/hr)
298159 10/2009 - 10/2009 TAM Support Engineer $33 (6.00 hrs @ $5.56/hr)
450273 09/2009 - 10/2009 Java Technical Fellow $516 (27 hrs @ $18.89/hr)
300335 05/2009 - 10/2009 Java BRMS Developer $7,588 (759 hrs @ $10.00/hr)
272331 08/2009 - 10/2009 Telesales Contractor $3,872 (298 hrs @ $13.00/hr)
308475 09/2009 - 10/2009 TAM Support Engineer $78 (9.33 hrs @ $8.33/hr)
73743 10/2009 - 10/2009 Gteam Customer Support Engineer $36 (6.50 hrs @ $5.56/hr)
357752 07/2009 - 10/2009 Server Side Java Specialist $85 (7.67 hrs @ $11.11/hr)
308401 04/2009 - 10/2009 Developer(B7 and B6) $9,682 (1037 hrs @ $9.34/hr)
163128 09/2009 - 10/2009 UI (N) $700 (90 hrs @ $7.78/hr)
307984 10/2009 - 10/2009 UI Specialist (N) $9 (1.17 hrs @ $7.78/hr)
311889 10/2009 - 10/2009 PM $43 (4.33 hrs @ $10.00/hr)
456974 10/2009 - 10/2009 Product Manager $6,685 (90 hrs @ $74.00/hr)