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TelRecorder API to Sales Force
Open
Date Posted:October 5, 2009
Planned Start Date:October 5, 2009
Type:Hourly
Main Category:Software Development
Sub Category:Desktop Applications
Skills: HTML
Estimated Workload:Part-time - 10-30 hrs/week
Estimated Duration:Less than 1 month
Last Buyer Activity:November 5, 2009
Candidates: 8 - average $19.38/hr
Interviews: none
Cancelled
Date Cancelled:November 5, 2009
Reason Cancelled:
Job Opening Expired
 
 
Preferred Qualifications
Prefer Applicants who are members of: salesforce.com - Join
 
Buyer Facts
Member Since:October 5, 2009
Country:Israel (GMT+02)
City:Kfar Sava
Jobs Posted:1
Jobs Filled:0
Jobs Not Yet Filled:1
Current Team size:0
Hours billed, last 30 days:0
Total oDesk Hours:0.00
Feedback Score: -
 

Our telephone recording solution – the STARecorder – is a combination of hardware and software. The hardware appliance (TelRecorder TR-101) is connecting to the telephone devise (landline phone, digital, VOIP etc) and transmits the audio signal of the conversation into the client PC through the Sound card.
The software application (ActiveX working in Window environments including HTML, Cpp, VB) records the sound from the sound cards and recording channel that was determined and save the recorded file onto the user computer (Client) or remote server (FTP/FTPS,SFTP).
The Application include the following features:
• Start Recording – automatically (By sound sensitivity) or manually – the manually includes "Push button" or command from the CRM working at the Client.
• Stop Recording – automatically or manually - Same as the Start Recording
• Survival process – to certify the recorded file will transmit to the destination folder even if there are network failures or disconnections. 
• Determine the following parameters:
  - File format (WAV, MP3, OGG,SPX) 
  - File name – can be determine by the CRM during the recording process
  - Station name and User name (Clients recognizers) 
     - File destination – Local, LAN or FTP 
• Alerts on recording quality
• Log event – option to send a log (XML, TXT) for each event including the following values:
- Event type, Station, File name, File destination, File volume, additional DATA from the CRM, etc.
• Indication on the recording and volume 

We already made integrations with some CRM software and we would like to develop integration also for Sales Force. 

The Idea is that the user will install the ActiveX application on his PC (Client) and the application will integrate with the CRM working at the client regarding the characterize the recorder file with the CRM parameters (Customer name, Phone Number, Status etc.) The user will be able to determine the recording mode (Auto/Manual), the structure of the file name – base on the parameters from the CRM, destination root (Local or remote server) and many more options.

Finally, we are looking for an experience integrator, to make API to Sales Force CRM

Candidate List
Title Name Initiated By Date
Flash,Lamp,PHP,MYSQL,Joomla,Javascript,Drupa,AJAX&CSSdeveloper Ashok K. Provider October 5, 2009
Salesforce.com Force.com Certified - Apex Visual Force API Rakesh A. Buyer October 5, 2009
ASP.Net,C#,DNN,AJAX,HTML,PHP,JavaScript,SqlServer,Oracle Vishwakant T. Provider October 5, 2009
.NET Developer (Desktop, Web, Mobile), Salesforce.com Architect Anshul V. Provider October 6, 2009
Salesforce CRM Expert & MCTS Shaharyar Hafeez Provider October 6, 2009
Software Developer / Programmer Keshava Bharadwaj Provider October 6, 2009
Salesforce.com Certified Developer-Apex Visualforce Integration Config Ankit Sheth Provider October 8, 2009
Salesforce/ERP/EPM/Data Management implemetation/developer Shreyas S. Provider October 26, 2009