Qualification Tests » Call Center Skills Test
 
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Call Center Skills Test

Syllabus of the Test
Logical Ability
Perceptual Skills
Spellings
Telephone and E-mail Etiquette
Grammar
Selling Skills
Computer Skills
Mathematical Skills

Rules for taking the test
Duration: 40 minutes
# of Questions: 40 Multiple Choice questions.
Each question has between 1 and 8 options of which 1 or more may be correct

Test Statistics
# of Tests taken: 9356
# of Providers that have taken this test: 8878
# of Qualified Providers: 7909
Pass rate: 89%
Hourly Rate, minimum: -
Hourly Rate, average: $5.71
Hourly Rate, maximum: $30.00
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%