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Call Center Skills Test

Syllabus of the Test
Telephone and E-mail Etiquette
Selling Skills
Grammar
Spellings
Computer Skills
Logical Ability
Perceptual Skills
Mathematical Skills

Rules for taking the test
Duration: 40 minutes
# of Questions: 40 Multiple Choice questions.
Each question has between 1 and 8 options of which 1 or more may be correct

Test Statistics
# of Tests taken: 3474
# of Providers that have taken this test: 3291
# of Qualified Providers: 2692
Pass rate: 81%
Hourly Rate, minimum: -
Hourly Rate, average: $6.40
Hourly Rate, maximum: $30.00
Avg # of qualifications: 6.07
Avg oDesk Hours: 257
% working as independents: 4%