Qualification Tests » Telephone Etiquette Certification
 
Read instructions and FAQ for taking the tests before you hit the Start Test button.
Telephone Etiquette Certification

Syllabus of the Test
Cell Phone Etiquette
Interpersonal Telephone Etiquette
Positive Telephone Techniques
Negative Telephone Techniques

Rules for taking the test
Duration: 35 minutes
# of Questions: 35 Multiple Choice questions.
Each question has between 1 and 8 options of which 1 or more may be correct

Test Statistics
# of Tests taken: 13379
# of Providers that have taken this test: 12596
# of Qualified Providers: 11117
Pass rate: 88%
Hourly Rate, minimum: -
Hourly Rate, average: $6.34
Hourly Rate, maximum: $65.00
Avg # of qualifications: 6.06
Avg oDesk Hours: 314
% working as independents: 5%