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Telephone Etiquette Certification

Syllabus of the Test
Telephone Etiquette

Rules for taking the test
Duration: 25 minutes
# of Questions: 25 Multiple Choice questions.
Each question has between 1 and 8 options of which 1 or more may be correct

Test Statistics
# of Tests taken: 5485
# of Providers that have taken this test: 5154
# of Qualified Providers: 4111
Pass rate: 79%
Hourly Rate, minimum: -
Hourly Rate, average: $8.02
Hourly Rate, maximum: $70.00
Avg # of qualifications: 5.89
Avg oDesk Hours: 195
% working as independents: 4%