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English: 1st Place, oDesk English Test (Sentence Structure), 99% rating Top 10%, oDesk Editing Skills Certification Test, 98% ratingTyping: not less than 60wpm with superior accuracyMS Office: Word, Excel, Powerpoint, Picture ManagerWindows OS & Applications: Windows 2000, Windows XP, Outlook ExpressYes, I have impeccable English communication skills and excellent typing skills. With these skills, as well as my proficiency with MS Office applications, I believe I can serve you best with your needs concerning copywriting, copy editing, proofreading, research, data entry/conversion, and transcription.I also have about 8 years of experience working at international call centers providing email, chat and phone support services to Fortune 500 companies in North America. My core competencies focus on quality assurance, but I have experience and background in training, sales and computers.But wait... there's more! ÜI do not just offer skills and experience, I offer a great working relationship based on trust and fair practice, regular and easy communication, a cheerful working disposition, and a willingness to be of great service.HIRE ME NOW!Yahoo! ID: mariel.austriaSkype ID: mariel.austria
I am very internet-savvy. I have been using the internet for a decade now for pretty much everything - research, browsing, email, chat, forum-posting, blogging, downloading, etc.
I have great working knowledge of Microsoft Office applications such as:
Convergys is a company that provides outsourced, integrated, customer care and billing services. It is one of Fortune's Most Admired companies, and serves a good number of Fortune 500 companies.Responsibilities include: ► Continuously providing Quality Support services such as transaction monitoring and program evaluation for both the Email and Voice support departments of a North American DSL broadband internet service provider.► Performing other important duties and responsibilities such as providing refresher training sessions to the team, attending calibration sessions with the client, and handling customer calls.
PinoyAuctions.com is a local online auction site that allowed me to take on various roles in its business operations.As a Customer Service Representative, I assisted both walk-in and online customers in the use and understanding of the website and its features and services.As a Technical Assistant, I contributed in the development of the website through the creation of articles such as email notifications, website design and content.As a Posting Encoder, I provided the detailed composition and encoding of information on auction items on the website, and the daily monitoring of the auctions.
I have been a registered member of Friendster since 2004.
Credits in Family Life and Child Development.President, Block B-4
ValedictorianFilipino Editor, Diw-asReceived the Insular Life Education Medal.Passed the National College Entrance Examination with a percentile rating of 99+%. .
This article was for an oDesk client who was in the business of promoting a personals chatline. Some research, including navigation through the company's website, was done in order to write and complete this article.
