Catherine Lopez
Cost Effective - Writer, Administration, Customer Service - Freelancer - Consultant Quezon, Philippines (UTC+08:00)
based on 1 completed job, 0 hours worked on oDesk
Member since August 21, 2009
Skills
- Expert
- Blogger
- MS Excel
- MS Word
- Typing
- Proficient
- MS Powerpoint
- MS Publisher
- Tests Taken
-
Call Center Skills Test
78th Percentile -
Management Skills Test
95th Percentile - oDesk Readiness Test for Independent Contractors and Staffing Managers
-
Office Skills Test
91th Percentile -
U.S. English Basic Skills Test
31th Percentile
Overview
15 solid years of work experience centering on customer service out of which 7 years were dedicated to the hotel and restaurant industry specializing on:
room and banquet reservations
event coordination
administrative duties
customer service
handling customer complaints
training and development
For the past 8 years till present, I have worked with the BPO industry specializing on:
operations management
planning and organizing
account transition
…
English: Fluent in both written and verbal skills (self-assigned)
Work History & Feedback
- Quick Article Writers Needed
- Aug. 2009 - Nov. 2009
- $204.00 (fixed-price)
- Catherine is an incredible asset to my writing team. She consistently provides top quality, researched, informative articles and is always very prompt at meeting deadlines. She's a pleasure to communicate with, and is one of the loveliest people I've worked with on oDesk. I look forward to having her on my team for many projects to come!