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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
(4.94)
16 feedbacks
(4.94)
16 feedbacks
Hours:
482
482
Assignments:
24
24
See all Work History & Feedback
Location:
Marikina, Philippines (GMT+08:00)
English Skills:
(self-assessed)
5.0
Member Since:
October 15, 2007
Last Worked:
November 21, 2009
oDesk Ready:
Yes
Affiliated with:
Qualicept
Hours: 156
Related links:
Trends for
Windows Administration Professionals
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Data Entry Professionals
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SEM Consultants
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SEO Consultants
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Excel Consultants
Jim B
-
"
Article Writer, Researcher, SEO Specialist
-
Freelance
Technical Writer
,
Philippines
"
Permalink :
$8.89
/hr
Overview
Résumé
Work History & Feedback (24)
Tests (21)
Portfolio (3)
Over the last five years I have interacted with customers in the mainland US, in the Asia-Pacific region (APAC) and the Middle East in a wide range of support, ranging from sales, technical suppport, HR services, customer service, and market research.
See All Work History & Feedback
(24 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
111894
07/2009 - Present
Email outreach, response and appointment setting
$356 (25 hrs @ $14.15/hr)
Job in progress
69479
10/2009 - Present
Seeking Link Builder, SEO Article writer, Social bookmarkings
, and internet savvy blogger
$71 (8.00 hrs @ $8.89/hr)
Job in progress
122091
09/2009 - Present
Business Development
$121 (14 hrs @ $8.89/hr)
Job in progress
123488
09/2009 - Present
Article Writing & Submission (Philippines
Based Only)
$278 (fixed-price)
Job in progress
59680
10/2009 - Present
Article Writer
$43 (6.50 hrs @ $6.67/hr)
Job in progress
See All Tests Taken
(21 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Telephone Etiquette Certification
4.55
98%
TOP 10%
07/07/2009
12 min
Office Skills Test
4.50
98%
TOP 10%
06/30/2009
18 min
Outbound Sales Skills Test
3.75
97%
TOP 10%
10/22/2007
12 min
U.S. English Basic Skills Test
4.75
93%
TOP 10%
10/21/2007
10 min
Call Center Skills Test
4.10
89%
TOP 20%
10/16/2007
28 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Males Wanted for Easy 5-6 Minute Video Review of Dating Product (Webcam / Video camera required)
Provider
November 6, 2009
Need video testimonial(s) for my website
Provider
October 18, 2009
Content Writer - Website Development Topics
Provider
October 7, 2009
Assistant Needed
Provider
October 4, 2009
Blog writer
Provider
September 16, 2009
Job Category Interests
Writing & Translation
Blog & Article Writing
Copywriting
Creative Writing
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Other - Administrative Support
Customer Service
Customer Service & Support
Order Processing
Other - Customer Service
Sales & Marketing
SEO - Search Engine Optimization
Market Research & Surveys
Sales & Lead Generation
Business Services
HR / Payroll
Payment Processing
Skills
Skill
Experience
Level
Last Used
Description
Customer Service
5 yrs
5.0
2009
I have worked in several contact centers outsourced here in the Philippines, with services ranging from Customer Service, Technical Support, Sales, HR/Payroll, and Research.
Payroll administration
1 yrs
5.0
2009
I am an integral part of the Payroll team for IBM Australia outsourced here in the Philippines through IBM Business Services.
Researcher
5 yrs
5.0
2009
Research is one of my best attributes and key competencies. If I do not know the answer, I know exactly where or how to find it, and that is the main reason why I am effective on any assignment or task at hand. I received the highest mark possible on my thesis from the best institute of higher learning in the Philippines precisely because of this forte.
http://www.upd.edu.ph/
Writer
5 yrs
5.0
2009
I am an expert writer because I have been writing on various subjects, from blogs to technical papers, since high school
.
I write in white heat, but revise in cold blood. That has always been my style to ensure I am able to get my message across
without being too wordy.
Lately, my writing is practiced as a payroll officer for IBM Business Services handling the payroll queries from IBM Australia employees. We handle individual queries mostly from email and chats from all employees(including managers and top level management).
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
2009
Business Writing
3.42
79%
Brainbench
—
2009
Computer Fundamentals (Win XP)
3.51
74%
Brainbench
—
2009
Typing Speed & Accuracy
2.75
66%
Brainbench
—
Employment History
From
To
Company
Title/Role
Description
06/2008
Present
IBM Business Services (IBS)
Payroll Officer / Independent Contributor
IBM Business Services, Inc. (IBS) is IBM's leading Business Transformation Outsourcing (BTO) Delivery Centre in the Asia-Pacific region. We offer Human Resources (HR), Finance and Accounting (F&A), and Payroll services for companies such as Procter & Gamble, Lenovo, and a lot more.
http://www-07.ibm.com/ph/ibs/
01/2008
05/2008
West Contact Services
Technical Support Representative / Independent Contributor
As a Technical Support representative, we provided troubleshooting assistance to Earthlink members using a Macintosh operating system via phone. We supported all versions of the Mac OS from the classics to the big cat series, and Macintosh applications were also supported all the way, from the troubleshooting to the configuration of all Mac browsers, and email clients like Entourage, MacMail, Netscape, Thunderbird, etc just to name a few.
http://www.west.com/careers/
06/2007
12/2007
ePerformax Contact Center
Community Support Associate / Independent Contributor
I worked for PayPal, a payment processing financial account which is an eBay company. We provided general assistance to PayPal members on how to send, receive and withdraw funds using their bank or checking account or other funding options available to them. Assistance was also provided on fraud issues to ensure that disputes and claims were handled in a timely manner.
http://www.eperformax.com/
10/2006
05/2007
Kavaq Business Intelligence
Researcher/Sales Associate / Independent Contributor
KAVAQ Business Intelligence is a provider of professional trainings, conferences, summits and other forms of strategic business information. We allow the local and international business community to converge and acquire this intelligence through our events held at both national and international levels. As sales associate, I liaised with high level and senior management executives from MNC’s and large local companies in Malaysia and the rest of the region. My job is to convince them of what our products can do for them.
http://www.kavaq.com/index.php
/events
10/2005
10/2006
eTelecare Global Solutions
Technical Support Representative / Independent Contributor
Our client here is America Online (AOL), and the job included getting members back online, improving the performance of the available connection, troubleshooting the AOL software in the event of problem accessing web pages and email, and upselling to members the best features of the service.
http://www.etelecare.com/
11/2004
07/2005
TeleperformanceUSA
Customer Service Representative / Independent Contributor
This was my first job, and here I provided account management, upselling services, repair, and troubleshooting assistance to cellular service customers of Sprint Communications Corp. in mainland US via phone.
http://www.teleperformance.com
/GP/AboutUs/AboutUs.aspx?id=658
Other Experience
Competitive powerlifting athlete
I truly believe in the Latin saying "Anima Sana In Cor pore Sano," which translates to "Sound mind in a sound body"
I have been a powerlifter since college, I have since won a number of awards and medals, and I have learned first hand the value of work-life balance and setting priorities. I have to study and work and I also wanted to train, so that taught me time management, as a matter of necessity. In doing so, it made me do my best in everything I do but also be well rounded at the same time. By training hard and focusing on the goals and objectives at hand like in powerlifting, that same focus I have gained from the sport is now used to tackle challenges at work and in everyday life. That same commitment develops good relationships with my customers/clients/employers through a commitment to delivering and exceeding expectations.
TESTS TAKEN IN ODESK
Certified Office Skills Expert (Top 10%)
Certified Outbound Sales Skills Consultant (Top 10%)
Certified Call Center Skills Expert (Top 10%)
Certified English (Sentence Structure) Expert (Top 10%)
Certified Email Etiquette Expert (Top 10%)
Certified English Spelling (U.S. Version) Professional (Top 20%)
Certified Editing Skills Expert
Certified Professional (Rank 1 in oDesk Readiness test)
Certified Marketing Terminology Consultant
Certified Search Engine Optimization Consultant
Certified Help Desk Expert
Certified MS Word 2003 Expert
Certified Antispam and Antivirus Administrator
Certified Windows XP Expert
Certified Technical Writing Expert
Certified Internet Marketing Consultant
Certified English Vocabulary (U.S. Version) Professional
Certified Online Article and Blog Writer
Certified UK English Basic Writer
Certified Telephone Etiquette Expert
Education
From
To
School
Degree
Area of Study
Description
06/1997
04/2005
UNIVERSITY OF THE PHILIPPINES
Bachelors
Bachelor of Science in Geography
UP Diliman is the Philippines' premiere institue of higher learning. The program consists of general education in the freshman and sophomore years including basic Geography courses. The junior and senior years are devoted to advanced and specialized training in Geography. A field geography course highlights the program by offering the students the venue for applying the theoretical foundations learned in the early years.
http://upd.edu.ph/
06/1993
04/1997
INFANT JESUS ACADEMY
High School
High School
Copyreader, Annual ‘97
06/1987
04/1993
VALERIANO FUGOSO PUBLIC SCHOOL
Other
Grade School
Graduated Third Honorable Mention
[+] enlarge
Project Title:
Articles on Ring Tones
Attachment:
none
Completed:
08/06/2009
Category:
Writing & Translation > Blog & Article Writing
URL:
http://www.scribd.com/full/18274831?access_key=key-10smqp8sgdo9is7slnmg
Description:
Project covered the evolution of ring tones and how it elevated the user-driven industry of telecommunications to new heights
[+] enlarge
Project Title:
HOW TO'S: Buying a New Car, Education for Career Advancement, and Maximizing Unemployment Benefits When Fired
Attachment:
none
Completed:
08/06/2009
Category:
Writing & Translation > Website Content
URL:
http://www.scribd.com/full/18371792?access_key=key-1dbxdro4y1cp04clj4vf
Description:
This project gave me the unique opportunity to showcase my ability to simplify a seemingly complex topic like dealing with unemployment using a very systematic yet user-friendly approach.
[+] enlarge
Project Title:
Luxury Watches in Focus
Attachment:
none
Completed:
07/16/2009
Category:
Writing & Translation > Blog & Article Writing
URL:
http://www.scribd.com/full/18274181?access_key=key-f0rrbdm9b4q0whor57d
Description:
These articles were written for a blog to take a closer look at the most celebrated, elegant, and sought-after timepieces and why they have stood the test of time as masterpieces of both beauty and function.
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
111894
07/2009 - Present
Email outreach, response and appointment setting
$356 (25 hrs @ $14.15/hr)
Job in progress
69479
10/2009 - Present
Seeking Link Builder, SEO Article writer, Social bookmarkings, and internet savvy blogger
$71 (8.00 hrs @ $8.89/hr)
Job in progress
122091
09/2009 - Present
Business Development
$121 (14 hrs @ $8.89/hr)
Job in progress
59680
10/2009 - Present
Article Writer
$43 (6.50 hrs @ $6.67/hr)
Job in progress
133572
10/2009 - Present
Purebulk.com Product Descriptions Writing Staff
$3,474 (156 hrs @ $22.22/hr)
Job in progress
14013
08/2009 - 11/2009
Writer
$943 (141 hrs @ $6.67/hr)
No feedback given
L
Provider-to-Buyer Feedback:
No feedback given
131955
10/2009 - 10/2009
Nutrition & Supplements Technical Writer
$44 (2.00 hrs @ $22.22/hr)
5.0
L
Provider-to-Buyer Feedback:
5.0
23220
09/2009 - 10/2009
Website Content Writer Needed ASAP
$358 (22 hrs @ $16.67/hr)
5.0 Great provider. Will work with him again SOON.
L
Provider-to-Buyer Feedback:
5.0
108635
07/2009 - 07/2009
Writers w/ PERFECT English Speaking and Writing Skills!
$18 (5.50 hrs @ $3.33/hr)
5.0 Jim is still working with us. We increased his pay rate. This is the only reason we are providing feedback at this time.
L
Provider-to-Buyer Feedback:
5.0
108635
07/2009 - 07/2009
Writers w/ PERFECT English Speaking and Writing Skills!
$9 (2.33 hrs @ $3.89/hr)
5.0
L
Provider-to-Buyer Feedback:
1.0
99261
07/2009 - 07/2009
Full Time Article Writer/Rewriter and Poster
$154 (70 hrs @ $2.22/hr)
5.0
L
Provider-to-Buyer Feedback:
5.0
72843
07/2009 - 07/2009
Part-Time Filipino Writers
$44 (13 hrs @ $3.33/hr)
5.0 Thanks for your work..
L
Provider-to-Buyer Feedback:
5.0
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
123488
09/2009 - Present
Article Writing & Submission (Philippines Based Only)
$278
Job in progress
84804
08/2009 - Present
Blog article writer
$24
Job in progress
82650
08/2009 - 09/2009
Local Search Content Writer 3
$156
4.6 Jim worked hard to complete a large assignment for us this month. I appreciate the hard work and constant communication.
L
Provider-to-Buyer Feedback:
5.0
108955
08/2009 - 09/2009
Longterm Content/Blog/A
rticle Writer Needed
$78
5.0 Very well written articles. Thanks Jim.
L
Provider-to-Buyer Feedback:
5.0
108955
08/2009 - 08/2009
Longterm Content/Blog/A
rticle Writer Needed
$29
5.0 Very well written English articles. I would recommend this provider!
L
Provider-to-Buyer Feedback:
5.0
86710
08/2009 - 08/2009
Article Writer
$7
5.0
L
Provider-to-Buyer Feedback:
1.0
108955
08/2009 - 08/2009
Longterm Content/Blog/A
rticle Writer Needed
$33
5.0 Great english articles. Thanks Jim!
L
Provider-to-Buyer Feedback:
5.0
115038
08/2009 - 08/2009
Article Writer
$44
5.0 Jim was great to work with and will consider him for future projects. Always makes deadlines and willing to take on additional projects.
L
Provider-to-Buyer Feedback:
5.0
118225
08/2009 - 08/2009
2 articles of 500 words in next 6 hours
$11
5.0 Jim did a fantastic job with the articles. The artilces were well written and were submitted on time. I would highly recommend him to everyone.
L
Provider-to-Buyer Feedback:
5.0
105265
07/2009 - 07/2009
One (5-30 second) Video Clip Needed of oDesk Providers
$6
5.0 Very fast! Great Job! Thank you, Jim.
L
Provider-to-Buyer Feedback:
5.0
67605
07/2009 - 07/2009
Proofreader, Article Rewritter
$10
4.8 Jim is a great writer. He was given articles that are very hard to rewrite for someone who doesn't know anything about SEO, yet he did the job with...
L
Provider-to-Buyer Feedback:
5.0
67308
07/2009 - 07/2009
Video Testimony for my clients site for youtube
$33
5.0 Jim was great gave 100% seems fantatic personality, thanks Jim, hope we can work together again soon.
L
Provider-to-Buyer Feedback:
5.0
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Telephone Etiquette Certification
4.55
98%
TOP 10%
07/07/2009
12 min
Office Skills Test
4.50
98%
TOP 10%
06/30/2009
18 min
Outbound Sales Skills Test
3.75
97%
TOP 10%
10/22/2007
12 min
U.S. English Basic Skills Test
4.75
93%
TOP 10%
10/21/2007
10 min
Call Center Skills Test
4.10
89%
TOP 20%
10/16/2007
28 min
Email Etiquette Certification
4.30
89%
TOP 20%
06/30/2009
16 min
English Spelling Test (U.S. Version)
4.90
84%
TOP 20%
06/30/2009
6 min
U.S. English Chicago Style Editing Skills Test (For Writing Professionals)
3.90
75%
10/21/2007
20 min
Marketing Terminology Test
2.85
70%
10/22/2007
11 min
Internet Marketing Test
4.40
70%
07/02/2009
25 min
English Vocabulary Test (U.S. Version)
4.40
68%
07/06/2009
33 min
Search Engine Optimization Test
2.75
67%
10/22/2007
23 min
UK English Basic Skills Test
4.00
67%
07/07/2009
22 min
Online Article Writing and Blogging Test (U.S. Version)
4.00
65%
07/06/2009
22 min
Antispam and Antivirus Test
3.40
57%
07/02/2009
31 min
MS Word 2003 Test
3.10
57%
10/21/2007
40 min
Windows XP Test
3.50
55%
10/15/2007
14 min
Help Desk Certification
3.00
55%
10/22/2007
14 min
Technical Writing Skills Certification
2.75
37%
10/21/2007
35 min
U.S. English Punctuation and Mechanics Test
3.10
36%
07/07/2009
16 min
oDesk Readiness Test for Independent Contractors and Company Managers
06/29/2009
9 min
