1.  Title: Interact(June 2006 – Till date) Client: Netelligent Corporation, Saint Louis, USA Description: Interact is a TAPI application having client-server model.Itbridges the gap between IP communications and applications providing a seamless integration between a user's IP phone and their desktop applications. Interact provides end-users the ability to quickly dial contacts within their CRM package via simple clicks of their mouse. Users can virtually dial from any applications, such as MS-Word, MS-Excel, or web pages, by highlighting the number and selecting dial. The key features of Interact are:  o  Dial directly from any desktop applications o  Multiple CRM Views on a Single Platform o  Enterprise Server/Client Architecture o  Server based call control o  “Smart" client design Roles: Senior Developer.  Job involves requirement gathering, system designing, coding and client interaction. Team size: 6 Tools/Languages: UsedMicrosoft Configuration Block, Microsoft Updater Block for smart client and Logging block. Used MVC design pattern for client development. C#.Net, ASP.Net, ADO.Net, Web-services. 2. Title : c360 Solutions My Workplace for Microsoft CRM(Feb. 2006- June 2006) Client :c360, Atlanta, USA Description: Proteans Software Solutions is targeting product development outsourcing.C360 Solutions is its biggest client. This association between Proteans and c360 is one and half years old.c360 My Workplace is a Microsoft CRM enhancement that provides CRM users with an improved CRM workplace screen which allows users to: -     Personally select which columns (activity and/or case fields) they would like to see in the Queue grid and configure default sort order -     Specify a default start up view, selecting between user queues or organizational queues -     View items in other user’s queues (where security permissions allow) -     Immediately see a count of items in each queue without clicking on the queue Team Size : 2 Tools/Languages: C#.Net,ASP.Net,ADO.Net, Java Script, Microsoft CRM 3.0  Team Size : 4 Tools/Languages: C#.Net,ASP.Net,ADO.Net, Java Script, Microsoft CRM 3.0 RDBMS: SQL Server 200 Enterprise Edition.  3. Title: c60 Email To Case for Microsoft CRM(Sept. 2005- Jan. 2006) Client :c360, Atlanta, USA Description : c360 Solutions Email to Case component is a Windows Service that monitors one or more Microsoft CRM queues converting inbound e-mails into Service Cases. Email To Case instantly allows Microsoft CRM users to implement e-mail based service or support without burdening service representatives with additional data entry. Team Size : 2 Tools/Languages: C#.Net,ASP.Net, web-services, ADO.Net, Java Script, Microsoft CRM 3.0 RDBMS: SQL Server 200 Enterprise Edition.  4. Title: Forecast Manager for Microsoft CRM (June 2005 – Aug. 2005) Client :c360, Atlanta, USA Description : Forecast Manager is product built over Microsoft CRM platform. Forecast Manager is designed to improve forecast accuracy by simplifying the process of reviewing and updating sales opportunity forecast information. The key benefits of Forecast Manager are:  -     Improved forecast accuracy -     Reduced time spent updating forecasts     -   Improved Microsoft CRM user adoption Roles : Developer(Team member). Team Size : 4 Tools/Languages: C#.Net,ASP.Net,ADO.Net, Java Script, Microsoft CRM 3.0 |