Grace Emlyn Ramos-Garcia - "P/V Assistant, Customer Service Representative, Transcriptionist - Freelance Consultant, Philippines"

 

 Location:Koki, Port Moresby, Papua New Guinea

• Input daily invoices of supplies to the ACCPAC System. (Input quantity of supplied product, amount, discount and payment terms.
• Raised check for payments of the supplied stocks.
• Computed the Mark-up and Mark-down of the stocks.
•  Used the HI-PAY System in doing the weekly wages.
• Primarily handled works for the Accounts Payable Department.

 

 

Location:   Waigani, Port Moresby, Papua New Guinea

Responsibilities:

• Managed national staffs in food preparation, food serving, customer  servicing and ordering of supplies.

   

• Balanced daily sales and expenses.

   

• Deposited the profit money to the bank weekly.

   

• Computed fortnightly payroll.

   

 

 

Responsibilities:

• Managed and guided the national supervisors and staffs in food preparation, food serving, customer servicing and ordering of supplies.
  

• Gave fortnightly payroll.

   

• Checked the performance of every national staffs.

   

 

 

 

 

Location:   Waigani, Port Moresby, Papua New Guinea

• Managed and supervised national staffs.

• Checked the content of the boxes and bales if they correspond to the quantity ordered by the customers.

• Supervised the putting of cargoes in the delivery truck.

  

Location:   Quezon City, Philippines

Responsibilities:

 

Provided premium services such as:

• Providing the caller of information regarding accurate and updated international time, area codes, call rates and dialing procedures.

• Providing Directory Assistance Service of listed DIGITEL subscribers.
  
   

Provide helpdesk services such as:

·        Handling Customer Service Inquiries on activation and deactivation of telephone features and services as well.

·        Taking customer requests and complaints.

·        Accepting caller’s report about line faults and request for repair.

·        Answering queries on billing matters.

 

Location:   Bulacan, Philippines

 

 

 

 

 Responsibilities:

 Used the acquired knowledge gained from Bachelor of Arts major in Mass Communication degree with regards to proper usage of Tenses, Speech and Grammar with the physiological approach gained from Bachelor of Science in Education units taken.

·        Guided the students in their homework and projects.

·        Reviewed the students during periodical and most importantly final examinations.

·        Conducted advance studies, making them prepared for new lessons.

·        Discussed with parents regarding the strengths and weaknesses of the students.

Location:   Bulacan, Philippines

Nature of Business:   Rice and By-products Trading / Grain Buying

 

Responsibilities:

 

Supervised day-to-day operation of the company. Functions include monitoring staffs and distribution of stocks to its other branches.

• Reduced out of stocks whilst improving customer service levels.

• Introduced and maintained internal warehouse quality audits.

• Liaised closely with Sales and Suppliers to bring new products online and on time.

• Ordering, etc.

• Managed the daily operation of the main and branch wholesale and retail of commodities.

• Functions include sales, purchasing and disbursement reports, payroll, inventory, reconciliation of creditors/debtors accounts.

• Perform other jobs assigned by the management.

 

School's Location:     Manila, Philippines

Course:                        Bachelor of Arts Major in Sociology