Cynthia Esquillo - "☺ Best service comes from the best heart and mind ☺ - Freelance Technical Writer, Philippines"

I believe that the primary objective of working is to learn.  Next, I see the opportunity of working as a way to serve by providing people with services they need.  Customer satisfaction is not protecting the business and the profit.  It is satisfying the customer when I know that I have provided more than the value they spent. It is when they have paid me $10 and in return, they earned a hundred dollars.  And how do I do that?  I work with a heart, with passion and enthusiasm, with the...

I believe that the primary objective of working is to learn.  Next, I see the opportunity of working as a way to serve by providing people with services they need.  Customer satisfaction is not protecting the business and the profit.  It is satisfying the customer when I know that I have provided more than the value they spent. It is when they have paid me $10 and in return, they earned a hundred dollars.  And how do I do that?  I work with a heart, with passion and enthusiasm, with the thought that my success is also the success of my customer.  More importantly, I work with my mind, transferring all the positive thoughts into the work, employing a sound mental attitude, using and tapping all resources and support that are available, collaborating with the people, believing in the team.


Over the years, my diverse skills and knowledge have bloomed and developed - a writer, a project manager, a counselor, a hands-on project manager, a multi-media enthusiast, a trainer and educator, and a peacemaker exemplifying in conflict management.

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