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Last 6 mos.
All-time
Feedback:
(4.92)
2 feedbacks
(4.92)
2 feedbacks
Hours:
13
13
Assignments:
3
3
See all Work History & Feedback
Location:
Mandaue City, Philippines (GMT+08:00)
English Skills:
(self-assessed)
5.0
Member Since:
August 22, 2009
Last Worked:
November 1, 2009
oDesk Ready:
Yes
Related links:
Trends for
Windows Administration Professionals
Trends for
Data Entry Professionals
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Excel Consultants
Jovencio Baclado
-
"
CUS2MER/TECH SUPPORT, Telesales, Virtual Office(Data entry, email, etc
-
Freelance
Consultant
,
Philippines
"
Permalink :
$5.00
/hr
Overview
Résumé
Work History & Feedback (3)
Tests (8)
Portfolio (0)
To share my analytical skills to the customer/technical support industry.
To apply telemarketing ability.
To apply my resourcefulness in internet research, Data Entry, and virtual assistance.
We are definitely your virtual office doing services like any paper works,
emails and fax management.
See All Work History & Feedback
(3 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
132644
10/2009 - Present
LEAD GENERATION - TELEMARKETIN
G
$6 (1.00 hrs @ $5.56/hr)
Job in progress
112599
09/2009 - 10/2009
Gteam Customer Support Engineer
$36 (11 hrs @ $3.33/hr)
5.0
L
Provider-to-Buyer Feedback:
1.4
113667
10/2009 - 10/2009
Tier 1 Support Technician
$3 (1.33 hrs @ $2.22/hr)
4.0
L
Provider-to-Buyer Feedback:
5.0
See All Tests Taken
(8 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Help Desk Certification
3.00
55%
09/14/2009
33 min
Office Skills Test
3.40
47%
08/23/2009
26 min
English Spelling Test (U.S. Version)
4.25
34%
09/13/2009
12 min
Call Center Skills Test
3.00
28%
08/23/2009
23 min
Windows XP Test
2.75
25%
08/23/2009
28 min
Recent Candidacies
Job Opening Title
Initiated By
Date
24 / 7 Support for Moodle Users
Provider
November 20, 2009
Phone service for real estate (home selling)
Provider
November 20, 2009
Need strong Telemarketing Experts - Commission based sales
Buyer
November 19, 2009
Outbound sales agent
Buyer
November 18, 2009
long term,full time assistant
Provider
November 17, 2009
24/7 live chat required, work on commission basis for hosting company
Provider
November 17, 2009
inbound telephone customer service rep
Provider
November 13, 2009
Web Chat Specialist - Long Term Position
Provider
November 11, 2009
Customer Service Reps
Provider
November 11, 2009
CUSTOMER SERVICE
Provider
November 11, 2009
Job Category Interests
Writing & Translation
Technical Writing
Blog & Article Writing
Copywriting
Creative Writing
Administrative Support
Data Entry
Web Research
Email Response Handling
Customer Service
Customer Service & Support
Technical support
Phone Support
Order Processing
Other - Customer Service
Sales & Marketing
Email Marketing
Telemarketing & Telesales
Other - Sales & Marketing
Skills
Skill
Experience
Level
Last Used
Description
Call Center trained
1 yrs
3.0
2009
Recently trained for call center jobs.
Inbound and outbound
Tech support training
Telesales training
Computer skills
2 yrs
2.0
2009
Owned an internet cafe for two years.
Managed and supervised the operations.
Served as technician and network administrator.
Typing and data entry
5 yrs
3.0
2009
Can type 45 words per minute
Proficient in microsoft office appications
Internet savvy
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
09/2004
01/2006
Tsai Internet Cafe
Proprietor/Admin / Manager
A computer shop and business center that cater to customers for their
internet accessibility doing research, surfing information, educational projects, encoding paperworks, etc.
Duties and Responsibilities:
1. Managing proprietor
2. Network administrator/technician
3. Customer assistance
Education
From
To
School
Degree
Area of Study
Description
06/1987
01/1992
Cebu Institute of Technology
Bachelors
Engineering
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
132644
10/2009 - Present
LEAD GENERATION - TELEMARKETING
$6 (1.00 hrs @ $5.56/hr)
Job in progress
112599
09/2009 - 10/2009
Gteam Customer Support Engineer
$36 (11 hrs @ $3.33/hr)
5.0
L
Provider-to-Buyer Feedback:
1.4
113667
10/2009 - 10/2009
Tier 1 Support Technician
$3 (1.33 hrs @ $2.22/hr)
4.0
L
Provider-to-Buyer Feedback:
5.0
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Help Desk Certification
3.00
55%
09/14/2009
33 min
Office Skills Test
3.40
47%
08/23/2009
26 min
English Spelling Test (U.S. Version)
4.25
34%
09/13/2009
12 min
Call Center Skills Test
3.00
28%
08/23/2009
23 min
Windows XP Test
2.75
25%
08/23/2009
28 min
U.S. English Basic Skills Test
2.75
12%
08/23/2009
24 min
Email Etiquette Certification
2.55
7%
09/13/2009
19 min
oDesk Readiness Test for Independent Contractors and Company Managers
08/24/2009
8 min