Changing How the World Works.
 
 
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Hourly Rate: $27.78
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Location:
Manchester, United States (GMT-05:00)
English Skills: (self-assessed)
5.0
Member Since:
November 26, 2007
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Donna W. - Certified Master CIW Designer, MCSE and published author - Freelance System / Database Administrator, United States

I am certified network systems engineer, certified technical trainer, certified internet webmaster, business process analyst, a published author, web designer and copywriter with a Master's Degree and 18 years experience. • Five years as a Systems Engineer/Business Process Analyst in the telecommunications industry • Seven years in corporate network security • Five years teaching computer network security full-time at a highly respected private post-secondary school in New...
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oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
English Test (Sentence Structure) 4.50 73% 03/03/2008 10 min
Recent Candidacies
Job Opening Title Initiated By Date
Windows Server IIS SSL and .NET 3.5 Buyer October 21, 2008
copywriter Provider March 3, 2008
Job Category Interests

Web Development

Networking & Information Systems

Writing

Graphic Arts & Design
Skills
Skill Experience Level Last Used Description
Networking 17 yrs 5.0 2007

Desktop and Network Operating Systems

 
  • Microsoft Windows 95/98,  NT 4.0, 2000, 2003 (MCSE)
  • Macintosh  through System 10
  • Red Hat Linux (Brainbench Certified)
  • Ubuntu Linux
  • UNIX
  • VMS
  • Citrix
  • All Flavors of DOS
  • NOVELL (4.0 through 6.0)
  • Banyan VINES (4.11 and 5.52) assisted in the upgrade from 4.11 to 5.52

Hardware (installing, configuring, troubleshooting and repairing)

 
  • Class D electrician’s license (North Carolina)
  • LAN hardware (Ethernet, token ring, fiber, access servers, hubs, repeaters, wireless routers, etc.)
  • PC hardware including Desktop workstations (IBM compatible, MAC, SUN), laptops and  network servers (rack, blade and stand alone)
  • HP commercial laser printers and most other brands of desktop and network printers
  • Testing all types office automation equipment to board level

 Applications

 
  • Network monitoring
  • Mainframe Emulation
  • TCP/IP utilities
  • Backup Software (ArcServe, Backup Exec, Trivoli, etc.)
  • Application License compliance monitoring software
  • Virus & spy ware detection programs
  • Ghost server
  • Email Servers (Exchange Server, sendmail, qmail)

 Protocols

   
  • BGP, OSPF, RIP EIRG
  • CCS SS7
  • ISDN
  • TCAP
  • TCP/IP
  • X.25
  • X.400
Web design 5 yrs 4.0 2007 Server Platforms (install and administer OS, web server and all website components)
  • Apache
  • Windows
Web Site Design
  • User Interface Design (look and feel, navigation)
  • Site optimization for fast loading
  • Password protected areas
  • Interactive user forms
  • Marketing Strategy (collect user information and use auto responders and create download areas for free information for site branding and creating future sales)
  • Do copywriting for websites including writing sales letters
Programming Languages
  • HTML
  • DHTML
  • CSS
  • SQL
  • Java Script
  • PHP/MySQL
  • Visual Studio (Visual Basic, Asp.net, Access)
  • Unix Shell
  • Perl
Website Applications
  • Content management systems
  • Webtrends and other site monitoring tools
  • Bulk emailing applications
  • Browsers (IE, Firefox, Netscape, Opera, Maxthon)
  • WS_FTP Pro
  • Shopping carts
Development Tools
  • Site creation software (Dreamweaver, Front Page, Flash, Textpad)
  • Help Development Studio
  • Multimedia tools (Audio Converter Plus, Autoplay menu studio, Camtasia, Authorware, Intervideo WinDVD creator, Nero, ISO Buster, Animation studio)
Graphic Applications
  • Photoshop
  • Image Ready
  • Illustrator
  • Fireworks
  • Freehand
  • Snagit Studio
  • ACDSee
  • Corel Draw
  • Kai Power Tools
Other Applications
  • Microsoft Word, Excel, Access, PowerPoint, Outlook
  • Visio
  • Acrobat Professional
  • VM workstation and Server
Certifications
Date Earned Name Score Percentile Organization Description
2004 CIW Certified Instructor [244914]     CIW CIW =Certified Internet Webmaster
2001 CTT+ [COMP10539541]     CompTIA Certified Technical Trainer
2004 Master CIW Designer [03-244914-ES]     CIW CIW - Certified Internet Webmaster
1998 Microsoft Certified System Engineer [1004228]     Microsoft MCSE
2000 Microsoft Certified Trainer [1004228]     Microsoft was teaching at the time
Employment History
From To Company Title/Role Description
12/1990 Present Various Companies Network Engineer / Independent Contributor Networking

Make things work by applying current technological concepts and solutions to real world problems to achieve the company’s business goals.

Administer Microsoft Windows 2000/2003, Window NT, Linux, Novell NetWare and Banyan VINES networks, involving the addition and deletion of users; maintain lists; control resources; manage mail; maintain system and data security; perform system backup procedures. 

Configure workstations and install software; design, install, maintain, troubleshoot and repair common problems associated with the operation and maintenance of network file servers, CD-ROM servers, remote access servers, routers, hubs, cabling (Ethernet, Token Ring, 10BaseT, co-ax and Fiber), PCs, Laptops, Palmtops and laser printers; extensively use Network and Workstation Utilities to troubleshoot hardware problems, recover and repair data.

Possess a detailed knowledge of TCP/IP, Microsoft Internet Information Server, DNS, BIND servers, DHCP, WINS, Active directory and NDS. Proficient in using both the UNIX and the VMS operating systems, and have a working knowledge of Wingate and NOVIX and Microsoft Proxy Server internet access software. 

Served as Subject Matter Expert and ANSI and CCTIT Standards Representative for Telecommunication protocols

Serve as Web Administrator for several business sites.
06/1990 Present Various Companies Technical Writer / Independent Contributor Technical Writing

 Design, write and publish documentation and technical manuals designed for both the intermediate developer and the end user.

 Communicate complex technical information in a clear, precise, and easy-to-understand manner.

 Have extensive experience in using MS Office and Visio.  Proficient in Adobe Acrobat and have a working knowledge of MS Project.

 Wrote telecommunication system design requirements and served as a Subject Matter Expert for the telecommunication industry for five years.

Copywriting

Write direct marketing and web sales page copy designed to get a website visitor to purchase a product or sign-up for an opt-in email list and write general content for web pages. 

For examples of my work,  please visit http://www.donna-warren.com/portfolio/

Business Analysis & Management

Define the formal Process, Procedures and Policies needed to meet the organization’s goals in an efficient and cost effective manner.

Manage the Work environment by coordinating the implementation of the policies and procedures needed to support service level agreements including all phases of planning, determining staff requirements, and supervising technical staff during implementation.

Enforce company policy, license compliance, Change Control Procedures and Problem Management procedures.

Create and manage new projects including writing proposals, seek departmental buy-in, recruit talented team members, oversee project implementation, track results, create reports, manage change control, manage budget, present both interim and final results to management.
09/2003 Present DPW Enterprises Web Design & Copywriting / Independent Contributor Web Design & Development

Webmaster for major Community College and several small and medium business internet sites

Work with department heads to determine how the website can provide the most benefit for their organization and meet their business needs. Consult with them on what content to use for maximum effectiveness.

Administer Apache and IIS web servers 

Install and configure and modify CGI, Perl, PHP, Visual Basic, ASP.net, SQL, JavaScript and Shell script programs on web servers.

Test user interfaces and commercial applications as well as newly developed in-house applications to assure compatibility and integrity prior to going live.
Extensive experience creating web sites using Dreamweaver, Front Page, various CMS systems and hand coding

Layout, design and write site content for personal, business and e-commerce websites
Integrate shopping cart software, PayPal and merchant accounts into a web site
Design and create logos, banners and the “Look and Feel” of the website

Render graphics and photos for optimized web viewing. Create animated banners buttons and graphics for use on web pages. Create Camtasia presentations.

Proficient in the use of Dreamweaver, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Adobe Image Ready, Foto Canvas Lite, ACDSee, Banner Maker Pro, Animation Studio and WS_FTP Pro. 

Have a working knowledge of Corel Draw, Corel Photo-Paint, Corel Knockout), Macromedia Fireworks MX, Macromedia Freehand and Macromedia Director), TechSmith (Snagit, Camtasia), Image Mixer studio and On-Demand Producer, etc.

Program in PHP, asp and ASP.net and modify JavaScript and perl scripts.
For examples of my work, please visit http://dpwenterprises.com/design.php
Education
From To School Degree Area of Study Description
09/1986 06/1988 Stevens Institute of Technology Masters Computer Science GPA 3.3/4.0
09/1982 05/1986 North Caroline A&T State University Bachelors Electrical Engineering GPA 3.4/4.0
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oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
English Test (Sentence Structure) 4.50 73% 03/03/2008 10 min