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IT Consultant with over 12 years experience, including operating system administration, network design, support and troubleshooting, users training and customer support. Skilled in designing infrastructure and implementing business critical technologies to support large user groups at corporate headquarters as well as multiple remote locations. Proven ability to translate business needs into technology requirements that support the company’s business objectives and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection and implementation.I am seeking opportunities in developing and assisting with system administration of remote systems and user support. Feel free to contact with me if you're interested in cooperation.
“NE40 Engineering Training” (The principles of Qudway NetEngine 20/40 equipment, principles and configuration VLAN, STP, GVRP; routing protocols RIP, OSPF, BGP; VPN L2TP, GRE, IPSec; network security ACL, Firewall, NAT; network monitoring system iManager N2000 DMS; technologies MPLS / MPLS VPN L3).
Exam Installing, Configuring, and Administering Microsoft Windows 2000 Professional (70-210) - Completed SuccessfullyExam Managing and Maintaining a Microsoft Windows Server 2003 Environment (70-290) - Completed Successfully
Corporate network expansion projects management (data lines upgrade/downgrade,
support local teams during opening new and move existing offices)
Internal projects management
Helpdesk (1-st line support) management (5 IT engineers supports more than 500 users)
Lead of Part-time IT Managers group in 15 regional office in Russia and CIS countries
Regional Data Center part time support
Control service providers according Service Level Agreement (SLA)
Information security & IT policies popularization
LAN & WAN support & troubleshooting
Distributed file servers installation, configuration and maintenance
Monitor IT systems healthy and performance
Video/audio conference systems support
Access control system and CCTV maintenance
Management relations with local IT providers
Change/Asset management
Documentation maintenance
Windows Domain management (Active Directory)
User support (~50 users)
Internet connection (based on FreeBSD OS) maintenance
Email server support
Design, implementation and support Internet connection for 3 company’s customers.
Logging information, prepare reports of network activity
Firewall and Antivirus systems management
On-site company’s customers support
Support customer’s computer equipment and network
Windows 2000 domain administration
Maintenance shared dial-up connection for office
Part-time user support (~ 20 users)
Office equipment support (scanner, printers, copiers, etc)
On-site customers support
Analyze customers infrastructure and customer’s requirements
Improvement customer infrastructure
Support customers IT environment
User support
Remote sites monitoring
Security & antivirus support
Windows NT Domain management (user & groups, user’s profiles, security policy)
Installation & configuration file servers (Compaq)
Develop WAP service for mobile customers, programming WML pages
24x7 User support (including night shifts ~ 300 users)
Hardware and software maintenance (servers, desktops, notebooks)
Internet connection
Email server replication with parent server in HQ in Israel
Network equipment & environment support & troubleshooting
Intranet portal management
