* Acquired high level understanding and working knowledge of all relevant processes and related business areas. * Analyzed business trends and establish volume forecasting and plan for effective capacity/resource utilization. * Managed work for Quality and ensured Quality controls with audit and compliance requirements *Implemented lean six sigma concept in the process and ensured a substantial dollar benefit to the company * Built positive and professional relationships with business partners and colleagues in other areas. * Motivated teams working in a challenging work environment * Developed teams and individuals and helped create a supportive work environment. *Involved in a lot of quality initiatives and implemented lean six sigma tools to help increase process efficiencies. *Production management skills including MI reporting and interpretation for improvements. * Proven experience of identifying and implementing ideas to improve efficiency and customer service. Awards & Accolades recieved:- Received award for Best customer service with Citigroup Recieved the Extra Miler award for going the extra mile in going the extra mile in accomplishing the company's objectives. Recieved GIFT (Give it a fresh thought) award for providing an effective cost benefit analysis to the company with the lean six sigma concepts. |