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Last 6 mos.
All-time
Feedback:
none
none
Hours:
0
0
Assignments:
0
0
See all Work History & Feedback
Location:
Bacolod City, Philippines (GMT-08:00)
English Skills:
(self-assessed)
5.0
Member Since:
September 25, 2009
Last Worked:
oDesk Ready:
Yes
Related links:
Trends for
Windows Administration Professionals
Trends for
Data Entry Professionals
Trends for
Excel Consultants
Ma Neireza Medallo
-
"
Customer service and Technical support
-
Freelance
Technical Writer
,
Philippines
"
Permalink :
Overview
Résumé
Work History & Feedback (0)
Tests (9)
Portfolio (0)
See All Work History & Feedback
(0 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Hours
Feedback
Work History & Feedback is empty
See All Tests Taken
(9 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Email Etiquette Certification
4.70
99%
TOP 10%
11/04/2009
21 min
Help Desk Certification
3.75
95%
TOP 10%
10/19/2009
36 min
Call Center Skills Test
4.25
93%
TOP 10%
09/25/2009
26 min
Organizational Behavior Test
3.25
89%
TOP 20%
11/04/2009
30 min
U.S. English Basic Skills Test
4.10
61%
11/04/2009
37 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Database entry
Provider
November 4, 2009
Customer Service in English
Provider
October 31, 2009
Job Category Interests
Administrative Support
Data Entry
Web Research
Email Response Handling
Customer Service
Customer Service & Support
Technical support
Order Processing
Other - Customer Service
Skills
Skill
Experience
Level
Last Used
Description
No Skills
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
2002
Registered Medical Technologist [0043692]
Professional Regulation Commission
Registered Medical Technologist and have been in practice for 5 years. Doing laboratory works, inventory and supervisory tasks.
Employment History
From
To
Company
Title/Role
Description
03/2008
10/2009
Convergys
Technical Support Representative / Independent Contributor
Provides in-depth troubleshooting of Internet and related services issues.
Dispatches field technicians for major service problems.
09/2006
03/2008
Teletech
Customer Service Representative / Independent Contributor
Attends to customers billing concerns and inquiries.
Products and services dissemination for possible sales opportunities.
Troubleshoots basic cable tv issues.
Dispatches field technician for major service problems.
Education
From
To
School
Degree
Area of Study
Description
06/1997
03/2001
University of Negros Occidental Recolletos
Bachelors
Medical Technology
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Hours
Feedback
Hourly Assignment History is empty
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Email Etiquette Certification
4.70
99%
TOP 10%
11/04/2009
21 min
Help Desk Certification
3.75
95%
TOP 10%
10/19/2009
36 min
Call Center Skills Test
4.25
93%
TOP 10%
09/25/2009
26 min
Organizational Behavior Test
3.25
89%
TOP 20%
11/04/2009
30 min
U.S. English Basic Skills Test
4.10
61%
11/04/2009
37 min
Windows XP Test
3.50
55%
11/04/2009
28 min
Office Skills Test
3.40
47%
11/04/2009
29 min
English Spelling Test (U.S. Version)
4.25
34%
11/04/2009
18 min
oDesk Readiness Test for Independent Contractors and Company Managers
09/25/2009
11 min