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·        Installs Network cables
·        Assembles and Disassembles computer hardware.
·        Troubleshoots and maintains the computers of different colleges excluding computer laboratories.
·        Provides assistance to faculty in hardware and software issues.
·        Deploys hardware and software installation.
Perform and troubleshoot an attended installation of a Windows XP operating system.
Answer end-user questions related to performing an attended installation of a Windows XP operating system.
Troubleshoot and complete installations in which an installation does not start. Tasks include configuring the device boot order and ascertaining probable cause of the failure to start.
Troubleshoot and complete installations in which an installation fails to complete. Tasks include reviewing setup log files and providing needed files.
Perform postinstallation configuration. Tasks include customizing installations for individual users and applying service packs.
Skills Measured by Exam 70-272
Configuring and Troubleshooting Applications
Configure and troubleshoot Internet Explorer.
Configure and troubleshoot Outlook Express.
Configure the operating system to support applications.
Resolving Issues Related to Usability
Resolving Issues Related to Application Customization
Resolve issues related to customizing an Office application.
Resolve issues related to customizing Internet Explorer.
Resolve issues related to customizing Outlook Express.
Resolve issues related to customizing the operating system to support applications.
Configuring and Troubleshooting Connectivity for Applications
Configuring Application Security
Identify and respond to security incidents.
CCNA is the acronym for the Cisco Certified Network Associate certification from Cisco. In speech and in writing, this certification is properly referred to by the initials CCNA rather than the full name.
CCNA certification is a first-level Cisco Career certification and indicates a foundation in and apprentice knowledge of networking. CCNA certification validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN. To become Cisco certified, a passing score on the 640-801 exam must be achieved.
  TELUS International Philippines Inc.   http://www.telusinternational.com.ph
                       5/F Market-Market, Global City,    Taguig, Philippines