I am really very much perfect in these skills.
I'm working in this company as a Manager of Chat Support Department. I manage the whole department. My responsibilities include:
*Looking up the work of all Chat based Customer Support Representatives
Koolprint.com is a US based, Online Printing Company. This company outsource its services to Pakistan.
My job in this company was as a Chat based Customer Support Representative.
I managed a team of up to 8 employees. As a team leader my responsiblities were to look up the work of my team members, handling e-mails and related work of absent team members and most importantly to meet the target of sales assigned to my team.
When I was studying in University at that time, I had done work of data entry for 4 hours daily, that four hours of daily data entry work have put a lot of experience in me and had made me as a data entry specialist.
Spreadsheet for calculating number of days required for short-term financing (I have coverted it in pdf because odesk does not allow to upload xls format)
Gantt chart for project management with work plan .( i have attached it in pdf format because o desk does not allow to upload file in xls format)