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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
(4.59)
2 feedbacks
(4.91)
8 feedbacks
Hours:
3
126
Assignments:
2
13
See all Work History & Feedback
Location:
Quezon City, Philippines (GMT+08:00)
English Skills:
(self-assessed)
5.0
Member Since:
October 13, 2008
Last Worked:
June 22, 2009
oDesk Ready:
Yes
Related links:
Trends for
Windows Administration Professionals
Trends for
Online Assistants
Trends for
Data Entry Professionals
Trends for
Excel Consultants
Trends for
Technical Writers
Lucilyn E.
-
"
Dedicated/Reliable/Loyal/Funky
Virtual Assistant/Data Entry Prof.
-
Freelance
Data Entry Professional
,
Philippines
"
Permalink :
$3.33
/hr
Overview
Résumé
Work History & Feedback (13)
Tests (9)
Portfolio (0)
Through the years of working in a customer oriented environment, I have developed multiple skills which I can put to good use. I seek opportunities that will enhance these set of skills and further develop them into something which will lead to better job opportunities.
See All Work History & Feedback
(13 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
73038
05/2009 - Present
Film & Video Competition database compiler
$10 (3.00 hrs @ $3.33/hr)
Job in progress
103050
06/2009 - 06/2009
Convert PDF contact directory to Excel (4)
$20 (fixed-price)
5.0 Lucy is a delight to work with. Project was completed accurately and on-time. Would definately hire again when necessary.
L
Provider-to-Buyer Feedback:
5.0
66118
01/2009 - 03/2009
Personal Assistant for Startup ~ 10 hours a week
$53 (35 hrs @ $1.50/hr)
No feedback given
L
Provider-to-Buyer Feedback:
3.9
49399
12/2008 - 03/2009
Taking notes from videos
$33 (27 hrs @ $1.26/hr)
4.3 Thankyou Lucilyn, A job well done and a great effort. Look forward to working with you again.
L
Provider-to-Buyer Feedback:
5.0
25459
02/2009 - 02/2009
Hiring/Staffi
ng Officer
$2 (1.00 hrs @ $1.67/hr)
No feedback given
L
Provider-to-Buyer Feedback:
3.0
See All Tests Taken
(9 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
oDesk Readiness Test for Independent Contractors and Company Managers
4.60
70%
01/10/2009
25 min
Email Etiquette Certification
3.55
53%
01/31/2009
23 min
Technical Writing Skills Certification
3.00
50%
10/29/2008
23 min
Call Center Skills Test
3.10
36%
12/01/2008
21 min
Windows XP Test
3.00
33%
01/26/2009
13 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Personal Assistant Required for our US Manager
Buyer
October 7, 2009
Job Category Interests
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Other - Administrative Support
Business Services
Bookkeeping
Customer Service
Order Processing
Skills
Skill
Experience
Level
Last Used
Description
Microsoft Excel Profiency
6 yrs
4.0
2008
Proficient with Microsoft Excel application. Main tool for updating and consolidating data.
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
01/2009
Present
Global Sky
Team Leader / Team Lead
Responsible for the consistent monitoring of agents.
Responsible for staffing issues.
Deliver updates to make sure that the account is at par with the client's procedures.
08/2004
Present
HTMT Global Solutions
CSR - Tier 2 Support / Team Lead
Started out as a Technical Support Representative for a leading brand of consumer electronics back in 2004. Was assigned to become a product trainer 2007 and my main task is to give product technical training to new hires. Provided training modules and served as the immediate supervisor of the trainees. Was again tasked to provide refresher training to tenured representatives. Have conducted an intensive training needs analysis, consolidated these reports both in Microsoft Excel and Word format. Was assigned as a Tier2 Representative receiving technical escalations from different centers across the globe. Is now handling a group of agents and creates a development plan for these agents. Primary task is to do a daily monitoring and coaching session and provide feedback to immediate supervisor regarding the career curve of agents handled.
Education
From
To
School
Degree
Area of Study
Description
06/2001
04/2004
Trinity College
Bachelors
Medical Technology
06/1999
03/2001
University of Santo Tomas
Other
Medical Technology
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
73038
05/2009 - Present
Film & Video Competition database compiler
$10 (3.00 hrs @ $3.33/hr)
Job in progress
66118
01/2009 - 03/2009
Personal Assistant for Startup ~ 10 hours a week
$53 (35 hrs @ $1.50/hr)
No feedback given
L
Provider-to-Buyer Feedback:
3.9
49399
12/2008 - 03/2009
Taking notes from videos
$33 (27 hrs @ $1.26/hr)
4.3 Thankyou Lucilyn, A job well done and a great effort. Look forward to working with you again.
L
Provider-to-Buyer Feedback:
5.0
25459
02/2009 - 02/2009
Hiring/Staffing Officer
$2 (1.00 hrs @ $1.67/hr)
No feedback given
L
Provider-to-Buyer Feedback:
3.0
43188
02/2009 - 02/2009
Virtual Assistant
$1 (0.67 hrs @ $2.00/hr)
No feedback given
L
Provider-to-Buyer Feedback:
3.0
71946
01/2009 - 02/2009
Personal Assistant
$9 (5.67 hrs @ $1.67/hr)
No feedback given
L
Provider-to-Buyer Feedback:
5.0
59630
02/2009 - 02/2009
Pricing Research
$38 (14 hrs @ $2.78/hr)
5.0
L
Provider-to-Buyer Feedback:
4.9
71586
01/2009 - 01/2009
Team Assistant
$7 (7.83 hrs @ $0.83/hr)
5.0
L
Provider-to-Buyer Feedback:
5.0
71586
01/2009 - 01/2009
Team Assistant
$9 (8.33 hrs @ $1.11/hr)
5.0 Great work on a tough assignment.
L
Provider-to-Buyer Feedback:
5.0
73038
01/2009 - 01/2009
Data Entry/Voter
$72 (23 hrs @ $3.11/hr)
5.0 Lucy was a wonderful team member who contributed dutifully and responsibly to the project. She was outstanding in her attidude, and I would not hes...
L
Provider-to-Buyer Feedback:
5.0
73038
01/2009 - 01/2009
Data Entry/Voter
$1 (1.33 hrs @ $0.83/hr)
5.0 Increased rate to be in line with other workes on project.
L
Provider-to-Buyer Feedback:
5.0
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
103050
06/2009 - 06/2009
Convert PDF contact directory to Excel (4)
$20
5.0 Lucy is a delight to work with. Project was completed accurately and on-time. Would definately hire again when necessary.
L
Provider-to-Buyer Feedback:
5.0
66560
12/2008 - 01/2009
Collecting 100 surveys in Philippines
$111
5.0 Thanks Lucy
L
Provider-to-Buyer Feedback:
5.0
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
oDesk Readiness Test for Independent Contractors and Company Managers
4.60
70%
01/10/2009
25 min
Email Etiquette Certification
3.55
53%
01/31/2009
23 min
Technical Writing Skills Certification
3.00
50%
10/29/2008
23 min
Call Center Skills Test
3.10
36%
12/01/2008
21 min
Windows XP Test
3.00
33%
01/26/2009
13 min
U.S. English Chicago Style Editing Skills Test (For Writing Professionals)
3.00
32%
10/17/2008
15 min
U.S. English Basic Skills Test
3.40
27%
10/13/2008
17 min
Telephone Etiquette Certification
2.80
16%
10/21/2008
12 min
Office Skills Test
2.75
15%
10/15/2008
19 min
