Changing How the World Works.
 
 
  • Feedback:   (4.59 of 5)
  • Percentile: 46%
    Based on 4 feedbacks
Hourly Rate: $5.56
Total oDesk hours:
900
Location:
Las Pinas, Philippines (GMT+08:00)
English Skills: (self-assessed)
5.0
Member Since:
May 27, 2008
Last Worked:
November 21, 2008
Current Assignments:
5
Total Assignments:
10
oDesk Ready:  
Yes
 
 
 
 

Leah D. - Efficient & Reliable Admin Support Professional/Blog & Content Writer - Freelance Technical Writer, Philippines

A well-experienced and a highly-talented individual with extensive knowledge in financial management, online marketing & lead generation, article writing, and datamining seeks the challenging position of a full-time Administrative Support Professional. Goal:    To utilize my utmost proficiency in providing a professional quality service and an expediently concise end-product. Being highly disciplined with the ability to work unsupervised, I guarantee your utmost satisfaction with my...
See All Work History & Feedback (10 items, 4 with Feedback)
Recent Work History & Feedback
Buyer ID From/To Job Title Paid Feedback
48921 08/2008 - Present Data Migration Assistant $222 (40 hrs @ $5.56)
12559 11/2008 - Present SilverMako Market Research $185 (33 hrs @ $5.56)
38076 08/2008 - Present Online Marketing & Data Entry $390 (176 hrs @ $2.22)
19585 11/2008 - Present Online Rearch $33 (10 hrs @ $3.33)
52969 08/2008 - Present E-Mail Marketing Lead Generation $1,237 (279 hrs @ $4.44)
See All Tests Taken (8 items)
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
Office Skills Test 3.60 92% TOP 10% 09/24/2008 40 min
oDesk Readiness Test for Independent Contractors and Company Managers 4.80 90% TOP 10% 05/29/2008 6 min
Call Center Skills Test 3.50 81% TOP 20% 09/29/2008 25 min
Email Etiquette Certification 3.40 71% 06/06/2008 15 min
Editing Skills Certification 3.75 65% 09/24/2008 20 min
Recent Candidacies
Job Opening Title Initiated By Date
Website Content / Data Entry of Products Provider November 13, 2008
SEO content, article and blog writing Buyer November 11, 2008
Article and website content writer Provider November 10, 2008
Looking for content writer to write articles with our keywords Provider November 10, 2008
Blog Writer for British shopping guide project Provider November 10, 2008
Internet Research for Wedding Venues Provider November 10, 2008
Lead Generation, Email Marketing, Search Provider November 7, 2008
Job Category Interests

Writing

Administrative Support
Skills
Skill Experience Level Last Used Description
Article and Blog Writing 8 yrs 5.0 2008 Since I started working, most of the time I do lots of presentations and reports needed by our managers for proposals and for the past performances of our team. I am also responsible answering questions of clients, through email, by providing them facts about certain products and services. I did also compare the existing products and services of the company to our existing competitors through internet research.  I am also a member of Friendster and even Facebook so that is why blogging or answering blogs is a part of me.
Basic Computer Troubleshooting 10 yrs 4.0 2008 For the past years, I used to check, run and  do some minor computer troubleshooting in the office and even at home without supervision.   
Customer Service, lead generation and online marketing 8 yrs 5.0 2004 Since my first work, I became part of a marketing workforce. I was once a Sr. Customer Service Relations Officer and even an Assistant Marketing Officer of Asiatrust Development Bank - Bacoor Branch, Philippines being mainly responsible for customer service,  lobby marketing, selling and cross-selling of the company's products to  prospective and existing clients and also attends to customer's queries and complaints.

When I was hired as one of the Membership staff of Philippine Health Insurance Corporation, I was responsible for attending to client's needs and inqueries about the services being provided by our company and was also the one processing the applications of both member companies and individuals.  
Data Entry and Data Migration 10 yrs 5.0 2008 I am using this skill since my first employment until now.
General Administrative Duties 10 yrs 5.0 2008 I have extensive experience in data entry, administrative support  and other business operations. My experience has helped lowered cost, raised productivity and maximized workday hours throughout various previous jobs. Throughout my administrative positions I have become adept at multi-tasking duties and gained a high level of accuracy.
MS Excel Proficient 10 yrs 5.0 2008 Since I started working, I was the one responsible and accountable for the balancing of  some items on the bank such as Petty Cash Fund, Back-to-Back Credit Line Accounts and the Reordered Checkbooks of our clients.  I did maintain several worksheets for these reports to support every transaction details made daily since these accounts should be balance with the General Ledger of the bank at the end of the day.

When I was in the insurance company, I was the one who handled and maintained the balance of the fund of the employee's cooperative which involves monthly contribution payment and loans of the member-employees. I did create several Excel spreadsheets to support every trasactions and also to show the cash flow per day for the members to see and for them also to monitor the daily cash in and cash out such as the member's contributions and the interest earned on that fund. Therefore, the balance of the fund reflected on the spreadsheet should equal the cooperative's cash on hand.
MS Office Professional 10 yrs 5.0 2008 I am highly proficient in using MS Word, MS Excel, MS Access and Powerpoint since my college days and up to present.
Typing and Transcribing 10 yrs 5.0 2008 Great typing skills of not less than 40 wpm with good accuracy. With my excellent      listening ability and research skills, I could make am exceptional full written copy of any dictated material.
Web Research and Data Mining 10 yrs 5.0 2008 During my college days, I used the internet in making research, reports and in gathering facts about certain topics. Then when I was once a medical transcriptionist, I already mastered researching words and tools on different websites needed to finish different projects given to me by my superior.
Certifications
Date Earned Name Score Percentile Organization Description
1999 Certificate of Eligbility [97110314]     Civil Service Commission The general rating I have obtained in the Career Service Professional examination held in Emilio Aguinaldo Elementary School on February 14, 1999 is 87.57%. My name has been entered in a register of eligibles from which appointment to aposition requiring eligibility will be made provided I opssess the qualifications and other requirements thereto.
2004 Medical Transcription Training Certification [115]     Syncsonic Inc. Syncsonic Incorporated offered this training program to individuals with or without medical background. I finished this program in six months' time.
Employment History
From To Company Title/Role Description
04/2007 04/2008 EXCELSCRIPT CORPORATION HOME-BASED MEDICAL TRANSCRIPTIONIST/ PROOFREADER / Independent Contributor Transcribes and edits oncology, hematology and orthopedics files assigned to me by my superior and submits them back on time.
01/2005 03/2007 SYNCSONIC INCORPORATED MEDICAL TRANSCRIPTIONIST/EDITOR / Independent Contributor Transcribes and edits recorded or written materials, including operative reports, discharge summaries, patient history and examinations, clinical course, diagnosis, and prognosis, physician letters and notes, and radiology reports in order to document patient care and facilitate delivery of health care services.  Oversees daily activities of department to optimize productivity and quality of work; collects statistical data to analyze departmental productivity; leads and guides employees performing related work, submits edited documents for Level 3 accuracy check.  Participates in hiring, interviewing, and training process of new transcriptionists; performs miscellaneous job-related duties as assigned.
09/2002 05/2004 PHILIPPINE HEALTH INSURANCE CORPORATION MEMBERSHIP STAFF / Independent Contributor Attends to queries of clients on membership applications and National Health Insurance Program’s policies, guidelines and services and mainly in-charged in processing applications coming from the formal sector; Receives, evaluates and processes walk-in accomplished application forms and documents as needed; Data Controller; Prepares internal office endorsements, transmittals of document in transit and correspondences as needed; ; Helps the cashier in accepting premium payments and other dues; Inputs premium contributions of members, companies and local governments on the database through the PHIC Over-The-Counter Collection System; and prepares monthly service office operation reports and collection reports as required for internal office purposes.
03/1999 08/2002 ASIATRUST DEVELOPMENT BANK SENIOR CUSTOMER RELATIONS OFFICER – OFFICIAL ASSISTANT LEVEL / Independent Contributor In-charged with the Customer Information Service of the branch; Accommodated queries of clients on bank’s products and services; New Accounts Custodian, Teller Reliever; Service Head Reliever; and Cash Custodian. Generated sales volume and new accounts through lobby marketing, selling and cross-selling of products on both prospective and existing depositors; also in-charged with the branch’s term placement portfolio and Trust products ; Performed non-cash over-the-counter transactions; Posted daily transactions to appropriate accounting records; Weekly and monthly balancing of outstanding term placements, back-to-back credit line accounts; Petty Cash, and pre-encoded and re-ordered checkbooks against General Ledger and subsidiary ledger.
03/1998 05/1998 DEVELOPMENT BANK OF THE PHILIPPINES PRACTICUM TRAINEE / Independent Contributor Helped out the officers of the Loans and Collateral Division of the Trust Services Department on their works mainly on appraisal records and in computing past due accounts of clients; Sorted important documents needed for updating information, prepared various monthly and weekly reports, presentation materials and other documents as needed by the office.
Other Experience
MAFIA Member
I am a member of the Management of Financial Institutions Association since I am in College. This institution has helped me a lot in everything like by giving us updates on the latest approaches and technologies being used in the country today, posting of jobs available for those unemployed, networking and also conducting lectures and seminars for all the members.
Member of Medical Transcription Professionals - Philippines
I became a member of this organization since I started this profession.  This organization helped me in everythiing like discussing problems being encountered at work, tools needed for the profession and some useful sites to visit to help everyone else.  This organization also conducts seminars and even helped members look for good companies in the country.
Education
From To School Degree Area of Study Description
06/2002 06/2004 INTERNATIONAL ACADEMY FOR MANAGEMENT AND ECONOMICS Masters Graduate School of Business Administration in Management
06/1995 10/1998 DE LA SALLE UNIVERSITY Bachelors Commerce Major in Management in Financial Institutions with specialization in Banking...

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  • Project Title: Mapping addresses using Google Earth
  • Attachment: none
  • Completed: 11/10/2008
  • Category: Administrative Support > Other - Administrative Support
  • URL: none
  • Description:

    Chasse Neige (based on Laval, Quebec) is offering snow removal service. I am responsible on entering all the contracts that the company is receiving daily. I summarized and documented these contracts on a spreadsheet. I was instructed by the buyer to map all these addresses using Google Earth by manually drawing polygons on the houses. For accuracy purposes, mapping was done with the help of the detailed map tool of the City of Laval website (http://www.ville.laval.qc.ca/) and the Google map. The company wants me to map these addresses to see to it that every client’s residence will be fully serviced and monitored. The company will be using GPS tracking devices in their trucks which will be linked to an online application so that customers can see in real time where their vehicles are located, and which customers have been serviced (using geofencing). In total, I mapped 1300+ residences  on Ste-Dorothee, Laval, Quebec, which for me makes the buyer own a big market share on this type of service.
 
  • Project Title: Web Research and Content Editor
  • Attachment: none
  • Completed: 10/03/2008
  • Category: Writing > Website Content
  • URL: https://grydz.com/grid/show/web-conferencing-softwares
  • Description:

    This task is to help develop content for a new website.  The new site will be collecting product reviews and feature specs for a variety of topics.

    My task is to create new topic pages by researching and integrating data from the leading products in the given categories, then doing further research to identify contacts at each of the vendors or open source projects.

    In short:
     - pick from list of topics
     - identify 3-10 products for the category
     - research and consolidate information for these products
     - create topic page or edit information if existing
     - email product contacts asking for their review and input on the topic page

    This requires excellent english, web research skills, office applications (specifically spreadsheets), and email communication skills. Experience with online marketing, blogging, etc is also highly desireable for this job.

    Buyer's feedback: Very good work on your first grids.  I believe you've met all of the requirements as I've set out.

    Presently, I am still on this project and still doing my best effort to contribute my abilities and knowledge for the site which is no win private beta.  

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  • Project Title: University Industry Research
  • Attachment: University Industry Summary.doc - 732.5KB
  • Completed: 07/11/2008
  • Category: Writing > Other - Writing
  • URL: none
  • Description: The buyer is looking for someone to perform industry research for them. The buyer is  looking for specific answers to questions for each university listed.
    Below are the list of questions they need answers for:

    University Name:
    University of Georgia                                              Georgia Institute of Technology
    Georgia State University                                        Kennesaw State University
    Agnes Scott University                                           Morehouse University
    Spelman University                                                 Western Georgia University
    Georgia Southern University                                  Valdosta State University
    Mercer University                                                    Emory University
    Dalton State University

     1. How many Students attend this university (full time and Part time)?
     2. What Percentage of the students who attend school at this
     university live on campus?
     3. Is this school a commuter school or are students required to stay
     in residence for a certain period of time?
     4. what are the school's colors?
     5. what is the school's mascot?
     6. what is the name of the schools weekly newspaper?
     7. Who is the person in charge of freshman and transfer orientation?

     These two questions are important to the buyer but they may prove difficult to answer
     1. What percentage of students engage in e-commerce.
     2. How many maintain a paypal account?  

    The summary of the informations needed was attached for you to see.

    I finished this project for only 1 hour and the buyer was very happy for the results.
 
  • Project Title: Blog Posting To Market A Newly Opened Dog Website
  • Attachment: none
  • Completed: 07/07/2008
  • Category: Writing > Blog / Article Writing
  • URL: http://puppylounge.com/index.php?option=com_joomlaboard&Itemid=15&func=view&id=41&catid=14
  • Description: My assignment was to write blog articles everyday on various topics about dogs. I used to draw data for each article from various sources like news websites, as well encyclopedic sources to make the articles informative and interesting.

     Each day I had to come up with new articles, and so a lot of research had to be done before deciding what I was going to write about.

    Because of this project, together with my task on sending emails to prospective clients of the company, the website made it to the Top 100 Sites under its category.

    The buyer again rehired me to do the same tasks on their another newly opened industry website.

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  • Project Title: Restaurant Industry Research
  • Attachment: Restaurant Industry Summary.doc - 3192.5KB
  • Completed: 07/02/2008
  • Category: Administrative Support > Research
  • URL: none
  • Description: The buyer hired me to research restaurants that offer delivery or carry-out.   The research included restaurants within a 4 mile radius of the following Universities in the state of Georgia, USA.  The buyer would like the task to be completed using Microsoft Excel.

    University of Georgia                                            Georgia Institute of Technology
    Georgia State University                                      Kennesaw State University
    Agnes Scott University                                         Morehouse University
    Spelman University                                               Western Georgia University
    Georgia Southern University                                Valdosta State University
    Mercer University                                                  Emory University
    Dalton State University

    The buyer specified that the research must include:
    1. Complete name of restaurant
    2. Address and distance from the University in miles (from closest to farthest away) 
    3. Contact information (phone number, e-mail, fax number, web address) when applicable
    4. Cuisine type

      CUSTOMER FEEDBACK: Very satisfied and willing to re-hire again.
  • Project Title: Data Entry for Solicitors from UK Post Codes
  • Attachment: Eng Sol Database LU1.doc - 92KB
  • Completed: 09/30/2007
  • Category: Administrative Support > Data Entry
  • URL: none
  • Description: The task was that the customer gave list of UK (United Kingdom) post codes and  that I should  find and enlist different solicitor companies located on that area using the site: http://www.lawsociety.org.uk/choosingandusing/findasolicitor.law.

    He gave me 100 post codes to do and I have to do 1 spreadsheet per post code. In doing so, I found out that there are several solicitor companies in each post codes.

    A sample of one of the spreadsheets was pasted on the MS Word file and was attached for you to see.  Please double click the table to view the whole spreadsheet.

    The project was a success. I finished the project in one week's time.

    CUSTOMER'S FEEDBACK:    Very Satisfactory and will re-hire as needed. 

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  • Project Title: Data Entry From PDF File to Excel Spreadsheet
  • Attachment: Gajendra 5014.doc - 194KB
  • Completed: 06/05/2007
  • Category: Administrative Support > Data Entry
  • URL: none
  • Description: Instructions:
    Please note that separate excel sheet is to prepared for each pdf file with the same name as pdf file e.g. if pdf file is named as Gajendra2, then excel sheet should also be named as Gajendra2. 
    I am attaching an excel sheet named as List of PDF Files-Mariel.  The name of files in this excel sheet needs to be downloaded from ftp site details of which are given below. 
    Also, please leave the field blank in excel sheet if there is no entry in pdf file for the particular field.  Please put the entries in bold for which you are not sure or have doubt.  
    Please find below ftp details:
    Put this ftp address into windows explorer:    ftp://www.xoocafe.net

    Please download following files from there and start doing:
    Gajendra4017.pdf,  Gajendra4018.pdf,  Gajendra5002.pdf,  Gajendra5003.pdf,  
    Gajendra5004.pdf.

    Please take into account the following

    Forename – always starts with a capital letter example – Sunil not sunil 
    Surname – always starts with capital letter 
    Date of birth – format of date is pre-programmed into sheet. – example 01.01.95
    Email address – all lowercase.  For usual domains such as hotmail, yahoo, gmail use dropdown menu.  For rest type full address in email address column. 
    Mobile Number – please leave no spaces – 07946844389 is correct – 07946 844389 is wrong! 
    Postcode – UK postcode format is EN11 8TH, or AB2 3CW – First two items are letters, then there are one or 2 numbers.  This is followed by space and then one number followed by two letters.  So space is always before last three characters. 
    On the pdf where it says "I give Action Aid permission to use my photo message" – DO NOT enter this – IGNORE this. 
    The last tick box we have to capture with "T" where there is a clear tick…..if there is a blank or a cross or a scribble then mark "N" for no tick.

    A sample of one of the spreadsheets was pasted on the MS Word file and was attached for you to see.  Please double click the table to view the whole spreadsheet.

    The project was a success.

    CUSTOMER'S FEEDBACK:    Excellent and willing to re-hire as needed.
Hourly Assignment History
Buyer ID From/To Job Title Paid Feedback
48921 08/2008 - Present Data Migration Assistant $222 (40 hrs @ $5.56)
12559 11/2008 - Present SilverMako Market Research $185 (33 hrs @ $5.56)
38076 08/2008 - Present Online Marketing & Data Entry $390 (176 hrs @ $2.22)
19585 11/2008 - Present Online Rearch $33 (10 hrs @ $3.33)
52969 08/2008 - Present E-Mail Marketing Lead Generation $1,237 (279 hrs @ $4.44)
12559 10/2008 - 11/2008 Web Research and Content Editor $334 (60 hrs @ $5.56)
38076 07/2008 - 08/2008 Online Marketing & Data Entry $278 (166 hrs @ $1.67)
42214 06/2008 - 07/2008 Data Entry Expert - Verifying Information for Online Stores $100 (121 hrs @ $0.83)
48921 07/2008 - 07/2008 Data Migration Assistant $79 (15 hrs @ $5.00)
Fixed-Price Assignment History
Buyer ID From/To Job Title Paid Feedback
46769 06/2008 - 07/2008 Restaurant Industry Research $10
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
Office Skills Test 3.60 92% TOP 10% 09/24/2008 40 min
oDesk Readiness Test for Independent Contractors and Company Managers 4.80 90% TOP 10% 05/29/2008 6 min
Call Center Skills Test 3.50 81% TOP 20% 09/29/2008 25 min
Email Etiquette Certification 3.40 71% 06/06/2008 15 min
Editing Skills Certification 3.75 65% 09/24/2008 20 min
Telephone Etiquette Certification 3.00 51% 09/24/2008 12 min
Outbound Sales Skills Test 2.55 39% 09/26/2008 25 min
English Test (Sentence Structure) 3.50 23% 09/24/2008 20 min