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Last 6 mos.
All-time
Feedback:
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Hours:
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Assignments:
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See all Work History & Feedback
Location:
Cairo, Egypt (GMT+02:00)
English Skills:
(self-assessed)
5.0
Member Since:
October 4, 2009
Last Worked:
oDesk Ready:
Yes
Affiliated with:
ALGAMA
Hours: 0
Related links:
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Windows Administration Professionals
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Bloggers
Sam A.
-
"
Exeptional Technical & Creative Writer/Network Admin - native UK
-
Freelance
Technical Writer
,
Egypt
"
Permalink :
Overview
Résumé
Work History & Feedback (0)
Tests (3)
Portfolio (0)
For the past 15 years I have worked in the Financial Center of London as an Analyst, an IT Administrator and also as a Technical Sales Consultant. My roles have allowed me to use my skills in some of London's largest and most prestigious accounts, including the Morgan Stanley Investement Bank, Chartered Institute of Taxation, MasterCard and Credit Suisse First Boston. A combination of IT and presentation skills make me unique in the marketplace. As a native Engilsh speaker with a...
For the past 15 years I have worked in the Financial Center of London as an Analyst, an IT Administrator and also as a Technical Sales Consultant.
My roles have allowed me to use my skills in some of London's largest and most prestigious accounts, including the Morgan Stanley Investement Bank, Chartered Institute of Taxation, MasterCard and Credit Suisse First Boston.
A combination of IT and presentation skills make me unique in the marketplace. As a native Engilsh speaker with a professional London regional accent, I am able to deliver support and consultancy at the highest level and provide a professional front to your business.
As a graduate of English Literature (BA - Queen Mary & Westfield University of London) I am able to demonstrate formal and creative writing skills which can be utilised to great effect.
I recently moved to Cairo from London. I am currently building a team of expatriate and other native English speaking consultants, based here and around the world, who will join me in providing some of the best customer services, authoring and support online.
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See All Tests Taken
(3 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Windows XP Test
4.90
99%
TOP 10%
10/24/2009
36 min
Online Article Writing and Blogging Test (U.S. Version)
4.60
96%
TOP 10%
10/28/2009
32 min
oDesk Readiness Test for Independent Contractors and Company Managers
10/29/2009
2 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Writer needed for long term work.
Provider
October 30, 2009
Job Category Interests
Networking & Information Systems
Network Administration
Server Administration
Other - Networking & Information Systems
Writing & Translation
Technical Writing
Website Content
Blog & Article Writing
Other - Writing & Translation
Administrative Support
Web Research
Email Response Handling
Other - Administrative Support
Customer Service
Customer Service & Support
Technical support
Phone Support
Other - Customer Service
Sales & Marketing
Advertising
Email Marketing
PR - Public Relations
Telemarketing & Telesales
Market Research & Surveys
Sales & Lead Generation
Other - Sales & Marketing
Skills
Skill
Experience
Level
Last Used
Description
Blogger
1 yrs
4.0
2009
http://londontocairo.blogspot.
com
As an English Literature Bachelor of Arts from Queen Mary University London and Editor of the Student Union Magazine (1995) as well as paper Editor for the BBC Olympic Hope programme (1997) and currently running my own Expat Blog called "London To Cairo" I have a great writing style and good command of the English language.
Presentation/Public Speaking
13 yrs
4.0
2009
MasterCard UK "Follow Me" Print System (Presentation and Installation MSDE/SQL) 2009
This system allowed MasterCard to drastically reduce the number of Multifunctional Devices required when moving to their new offices in the prestigious Clifford Chance Building of Canary Wharf, London.
Having presented the solution from the beginning, I was then able to work directly alongside the IT team from Belgium in installing and configuring the Server and MSDE (SQL) Database that worked as the backbone to the "follow-me" system.
Public Speaking
13 yrs
4.0
2009
Having won 4 Stone & Websters Public Speaking Championships in a row starting at just age 15, I have gone on to use this skill to present technical and non-technical presentations at several company AGMs as well as Business to Business exhibitions and similar public events.
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
2001
Microsoft Certified Systems Engineer [MCSE]
Spring IT
Although this was some time ago I believe my proven understanding of NT architecture as a pre-cursor to Microsoft's 2000 series gives me an edge.
Employment History
From
To
Company
Title/Role
Description
09/2008
Present
Xenith Document Systems
Technical Solutions Specialist - Major Accounts / Manager
Xenith Document Systems
http://www.xenith.co.uk
This unique opportunity allowed me to contract in two of my key skill areas at once, sales and technical consulting.
The role mainly consisted of consulting on behalf of the Major Account Executives with regards the technical matters to which they were unaccostomed. The clients involved, included some of the top firms with offices in the UK such as; MasterCard, Chartered Institute of Tax, Ebay, BHP Billiton, City and Guilds, ASOS and some of the larger investment banks such as Credit Suisse First Boston and Morgan Stanley.
My responsibilities included
Techical analysis of the current position and chages required
Consulting directly with IT to ensure system compatibilty
Creating and delivering board quality presentations
The collation and processing of data with a view to a cost analysis report
Preparing detailed project summaries as well as Statements of Work
03/2007
09/2008
Buzzacott LLP
IT Manager / Independent Contributor
Buzzacott LLP (http://www.buzzacott.co.uk)
This role started as a 2 month contract but due to my ability to run projects on schedule and see them through, rolled on for an additional 16 months.
Working directly under the IT Director and leading an initial team of two, I began running the helpdesk for 300 people and expanding the team through recruitment. In 2 months I not only expanded the team to five, but began to formulate the Service Level Agreements (SLAs) and to plan the projects I would later be given to run.
My respnsibilites included:
Managing the team, appraisals, training and recruitment
Formulating the department's SLAs
Improving the efficiency of the helpdesk (eg:- re-writing the starter and leaver procedure for IT) to deal with the high turnover of emplyment to the firm.
Supporting the satellite office in Coimbatore India
My project achivements included:
Taking the firm from an INDEX to VOIP phone system
Replacing the VPN system with Citrix
Decomissioning 14 hardware servers and implementing VMWARE
Other Experience
Newsdesk Assistant
I was hired by Nick Farrari (
http://en.wikipedia.org/wiki/N
ick_Ferrari
) and worked as a Newsdesk Assistant in 1999 at Live TV (Uk Cable Channel) in Canary Wharf, London. I gained a lot of experience in understanding how to generate interesting news articles from Reuters and APTV feeds. I also was responsible for soundbites and VT clips for the hourly news reports.
TV Research Assistant
I worked as a researcher for Independent Television Production company Wild & Fresh Productions in Holloway London - under Josh Halil
Education
From
To
School
Degree
Area of Study
Description
09/1992
06/1995
Queen Mary & Westfield University of London
Bachelors
English Literature
Awarded BA 2:1
English Language and Literature were my Major subjects through school. Creativity in writing and a good command over the English language, whilst not the vocation I chose, has always remained one of my strong points.
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Hours
Feedback
Hourly Assignment History is empty
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Windows XP Test
4.90
99%
TOP 10%
10/24/2009
36 min
Online Article Writing and Blogging Test (U.S. Version)
4.60
96%
TOP 10%
10/28/2009
32 min
oDesk Readiness Test for Independent Contractors and Company Managers
10/29/2009
2 min