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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
none
(5.00)
1 feedbacks
Hours:
0
12
Assignments:
0
1
See all Work History & Feedback
Location:
Norfolk, United States (GMT-05:00)
English Skills:
(self-assessed)
5.0
Member Since:
August 8, 2008
Last Worked:
January 18, 2009
oDesk Ready:
Yes
Related links:
Trends for
Windows Administration Professionals
Trends for
Online Assistants
Trends for
Data Entry Professionals
Trends for
Technical Writers
Trends for
Technical Writers
Melissa Mcdonald
-
"
Experience Customer Service and Data Entry Worker
-
Freelance
Data Entry Professional
,
United States
"
Permalink :
$5.56
/hr
Overview
Résumé
Work History & Feedback (1)
Tests (7)
Portfolio (1)
My objective is to utilize my obtained skills in a positive work environment. During my schooling I have learned many skills. I learned how to use microsoft excel, powerpoint, access, and outlook. I also was taught how to manage an office. I know how to file reports or other information. I also had a course in telephone etiquette. My past work experiences also have just added to the skills I already obtained. I have also recently taken college courses dealing with business...
My objective is to utilize my obtained skills in a positive work environment. During my schooling I have learned many skills. I learned how to use microsoft excel, powerpoint, access, and outlook. I also was taught how to manage an office. I know how to file reports or other information. I also had a course in telephone etiquette. My past work experiences also have just added to the skills I already obtained. I have also recently taken college courses dealing with business communication. I feel that my skills can help a business in a positive way.
more
less
See All Work History & Feedback
(1 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
60122
11/2008 - 01/2009
E-mail Coordinator to Establish Relationship
s With Real Estate Agents
$27 (12 hrs @ $2.22/hr)
5.0 Thank you!
L
Provider-to-Buyer Feedback:
No feedback given
See All Tests Taken
(7 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
U.S. English Basic Skills Test
3.60
37%
08/12/2008
13 min
MS Word 2003 Test
2.50
27%
08/16/2008
12 min
U.S. English Chicago Style Editing Skills Test (For Writing Professionals)
2.75
25%
09/02/2008
14 min
Windows XP Test
2.50
17%
08/16/2008
7 min
Telephone Etiquette Certification
2.80
15%
08/12/2008
6 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Online Customer Service Rep
Provider
October 22, 2009
Copy Paste to Excel Data Entry Form
Provider
October 22, 2009
Job Category Interests
Writing & Translation
Blog & Article Writing
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Other - Administrative Support
Business Services
Bookkeeping
Customer Service
Order Processing
Skills
Skill
Experience
Level
Last Used
Description
Microsoft Access
1 yrs
1.0
2004
Microsoft Excel
2 yrs
2.0
2004
Microsoft PowerPoint
5 yrs
2.0
2004
Microsoft Word
4 yrs
3.0
2004
office managment
1 yrs
3.0
2004
Telephone Etiquette
3 yrs
4.0
2006
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
2008
creative writing certification [185117]
ODesk
http://www.odesk.com/users/~~7
e705f438c701abb"> src="
http://www.odesk.com/api/exams
/185117/image
" alt="oDesk Certified Creative Writing Expert"/>
2008
english editing skills [185111]
ODesk
http://www.odesk.com/users/~~7
e705f438c701abb"> src="
http://www.odesk.com/api/exams
/185111/image
" alt="oDesk Certified Editing Skills Expert"/>
2008
english test (sentence structure) [164653]
odesk
http://www.odesk.com/users/~~7
e705f438c701abb"> src="
http://www.odesk.com/api/exams
/164653/image
" alt="oDesk Certified English (Sentence Structure) Expert"/>
2008
ms word 2003 test [168581]
odesk
http://www.odesk.com/users/~~7
e705f438c701abb"> src="
http://www.odesk.com/api/exams
/168581/image
" alt="oDesk Certified MS Word 2003 Expert"/>
2008
odesk rediness test [163726]
odesk
http://www.odesk.com/users/~~7
e705f438c701abb"> src="
http://www.odesk.com/api/exams
/163726/image
" alt="oDesk Certified Professional"/>
2008
telephone etiquette [164914]
odesk
http://www.odesk.com/users/~~7
e705f438c701abb"> src="
http://www.odesk.com/api/exams
/164914/image
" alt="oDesk Certified Telephone Etiquette Expert"/>
2008
windows xp test [168566]
odesk skills test
http://www.odesk.com/users/~~7
e705f438c701abb"> src="
http://www.odesk.com/api/exams
/168566/image
" alt="oDesk Certified Windows XP Expert"/>
Employment History
From
To
Company
Title/Role
Description
11/2008
Present
www.odesk.com
e-mail handler / Independent Contributor
I answer e-mails and send e-mails to the places I am assigned.
08/2008
Present
www.workfromhomehq.com
ad poster / Independent Contributor
My duties while performing this job are simple. I receive ads that need posted on craig's list. It's a copy and paste job. I just copy the ad and any information the buisness wants on it and paste it to an ad post on craig's list. I do about twenty of these a day.
09/2008
11/2008
www.ChaCha.com
Guide / Independent Contributor
I receive questions that were transcribed from a text message or voice mail. Then I have to research them and find the answer to the questions using the internet. Once I foind the answer, then I have to site my source and send it to the customer. I do about twenty a day or more.
01/2004
02/2006
Lowes
customer service associate / Independent Contributor
I started as a cashier and ran the registeras well as stocked shelves. Then I was promoted to the return desk and handled all the returns, manged reports and reciepts for the day, stocked shelves, and handled damaged merchandise. Finally I was promoted to customer service where I ran register, handled customer complaints, reported customer comments that were good, helped my managers with their reports as well as filled out reports of my own that were needed to perform other job duties. I also filed records of the reports I filled out and maintained them. I also completed customer care calls.
06/2002
11/2003
mcdonalds
cashier / Independent Contributor
I ran the register, drive-thru windows and I also worked the grill section on occassion.
Other Experience
Computer Experience
In high school, I took classes dealing with word processing.
Education
From
To
School
Degree
Area of Study
Description
08/2009
Present
University of Phoenix
Bachelors
Psychology
I am taking courses towards my Psychology degree. Some of the courses I have already taken consisted of business communication.
09/2003
06/2004
Computer Learning Network
Other
medical assistant
While attending this school I not only learned about medical assisting, I learned valuable computer skills as well as office managment.
08/1999
06/2003
BIg Spring High School
Diploma
science/athletic training
Project Title:
My Blog Samples
Attachment:
none
Completed:
04/27/2009
Category:
Writing & Translation > Blog & Article Writing
URL:
none
Description:
To view my blog, go to the following link.
http://generalhealthinformation101.blogspot.com/
I also write on triond.com. To view my work there, go to the following link.
http://www.authspot.com/Poetry/When-You-Know-Youre-in-Love.190041
http://www.beyondjane.com/Family/Motherhood/We-Need-Recognition.215365
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
60122
11/2008 - 01/2009
E-mail Coordinator to Establish Relationships With Real Estate Agents
$27 (12 hrs @ $2.22/hr)
5.0 Thank you!
L
Provider-to-Buyer Feedback:
No feedback given
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
U.S. English Basic Skills Test
3.60
37%
08/12/2008
13 min
MS Word 2003 Test
2.50
27%
08/16/2008
12 min
U.S. English Chicago Style Editing Skills Test (For Writing Professionals)
2.75
25%
09/02/2008
14 min
Windows XP Test
2.50
17%
08/16/2008
7 min
Telephone Etiquette Certification
2.80
15%
08/12/2008
6 min
Creative Writing Test - Fiction (U.S. Version)
2.50
10%
09/02/2008
12 min
oDesk Readiness Test for Independent Contractors and Company Managers
08/11/2008
11 min