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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
none
(4.55)
1 feedbacks
Hours:
0
64
Assignments:
0
1
See all Work History & Feedback
Location:
Waukesha, United States (GMT-06:00)
English Skills:
(self-assessed)
5.0
Member Since:
November 15, 2007
Last Worked:
August 6, 2008
oDesk Ready:
Yes
Related links:
Trends for
Online Assistants
Trends for
Data Entry Professionals
Trends for
Excel Consultants
Trends for
Lotus Notes Developers
Shay J.
-
"
Experience Personal/Virtual Assistant
-
Freelance
Consultant
,
United States
"
Permalink :
$14.44
/hr
Overview
Résumé
Work History & Feedback (1)
Tests (6)
Portfolio (0)
To find work that I can utilize my administrative, customer service, and marketing skills and potentially gain long-term clients.
See All Work History & Feedback
(1 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
118
07/2008 - 08/2008
Fraud prevention specialist
$768 (64 hrs @ $11.93/hr)
4.6
L
Provider-to-Buyer Feedback:
No feedback given
See All Tests Taken
(6 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Office Skills Test
3.75
70%
11/15/2007
16 min
oDesk Readiness Test for Independent Contractors and Company Managers
05/25/2008
6 min
Telephone Etiquette Certification
3.60
56%
04/14/2008
7 min
U.S. English Basic Skills Test
4.00
53%
11/15/2007
8 min
MS Word 2003 Test
3.00
50%
06/07/2008
19 min
Job Category Interests
Writing & Translation
Website Content
Copywriting
Sales & Marketing
Business Plans & Marketing Strategy
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Other - Administrative Support
Business Services
Bookkeeping
Customer Service
Order Processing
Skills
Skill
Experience
Level
Last Used
Description
Administrative Support
5 yrs
4.0
2007
Budgeting
2 yrs
2.0
2006
Legal Secretary
1 yrs
2.0
2007
Lotus Notes
2 yrs
3.0
2007
MS Office (Word, Excel, Powerpoint)
5 yrs
4.0
2007
Outlook
4 yrs
4.0
2007
Peachtree
2 yrs
2.0
2004
Public Relations/ Marketing
1 yrs
2.0
2006
Public Speaking
6 yrs
5.0
2007
Publisher
1 yrs
2.0
2007
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
04/2008
Present
SourcePoint Staffing
Recruiters Assistant / Independent Contributor
01/2008
Present
US Cellular
Customer Service Rep / Independent Contributor
Provides clients timely and accurate &nbs
p; information reflecting a positive and customer oriented image of the &nb
sp; organization.
Responds to inbound clients calls in &nbs
p; a professional manner, addressing customer issues, assuring that market
quality standards are met
Communicates effectively with clients to &nbs
p; identify needs and evaluate business solutions.
Achieves individual performance goals targeted by the organization.
01/2007
12/2007
Law Offices of Todd C. Buss
Administrative Assistant/Receptionis / Independent Contributor
Provided administrative support  
; to the Attorney’s, Legal Assistants & Office Manager in regards to &nbs
p; calendar management, document preparation & travel arrangements
Scheduled &nb
sp; & greeted clients; answered phones; data entry of client information
Sent out &nb
sp; credit repair letters to discharged clients
Created excel worksheet to call &n
bsp; creditors to verify our legal services had been retained
10/2006
02/2007
Metavante
Fraud Administrative Assistant / Independent Contributor
Provided &nbs
p; administrative support to Fraud Dept by answering phones, sending out &nb
sp; compromised letters & checking department email daily
Called
clients to verify use of their credit cards wasn’t fraud
Greeted visitors & determined whether they should be &nbs
p; given access to specific individuals
Filed &
nbsp; compromised credit card cases
& mailed out documents to cardholders
04/2006
10/2006
Advanced DataComm
Customer Service Rep / Independent Contributor
Provided &nbs
p; excellent customer service over the phone
Up sold &n
bsp; various items for the many different companies we serviced
Promoted to &nbs
p; team lead after 60 days of employment
Provided &nbs
p; customer information & sold products
09/2005
05/2006
Campus Programming and Relations
Event Planner/Project Manager / Independent Contributor
Planned, &nbs
p; promoted, implemented & evaluated campus events
Attended &nbs
p; weekly team meetings & reported status of events
Assisted in &nbs
p; the preparation of the annual budget process
Tracked and &nb
sp; analyzed projects and events to create improvements for campus events
Education
From
To
School
Degree
Area of Study
Description
01/2006
Present
University of Phoenix
Other
Business Administration
01/2002
06/2005
UW - Platteville
Other
Business Management
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
118
07/2008 - 08/2008
Fraud prevention specialist
$768 (64 hrs @ $11.93/hr)
4.6
L
Provider-to-Buyer Feedback:
No feedback given
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Office Skills Test
3.75
70%
11/15/2007
16 min
oDesk Readiness Test for Independent Contractors and Company Managers
05/25/2008
6 min
Telephone Etiquette Certification
3.60
56%
04/14/2008
7 min
U.S. English Basic Skills Test
4.00
53%
11/15/2007
8 min
MS Word 2003 Test
3.00
50%
06/07/2008
19 min
Email Etiquette Certification
3.40
43%
05/25/2008
5 min