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ePerformax Contact Centers is a high-performance, Philippine-based contact center and BPO company that prides itself on building strategic partnerships with clients who require English speaking, inbound customer service, sales support and back office processing services to deliver superior results in a very cost effective manner.I worked as a Customer Service Representative for Washington Mutual Credit Card Services. Like usual bank tellers, we accept payments over the phone, give information about their balances, discuss billing statements, inform customers of the promotions and offers that we currently have. Even though, I only worked for the company for a short period of time, I enjoyed being a Bank Teller Over the Phone. I was not only able to help them with their billing, I was able to give out options that might be a good solution for their financial needs.www/eperformax.com
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions.We perform all of the business critical support processes efficiently and effectively, letting our clients remain focused on their core strategy, competition, and market agility.I supported United Airlines. I was one of their Reservations Agent. I booked flights, scheduled or cancelled reservations according to Passengers request. I have had worked with United Airlines for six (6) months. I educated Passengers for possible resolutions if in any case, they miss their flights. An option must always be provided so not to disappoint them and give them satisfaction for better business.www.teletech.com
Convergys is uniquely and exclusively focused on helping our clients make smarter decisions about enhancing their relationships with customers and employees to improve business performance. We help our clients recruit, service and retain customers and employees using innovative technologies that increase efficiencies, satisfaction, loyalty and workforce effectiveness – while decreasing costs. This approach has made us a global leader for 25 years. I was a Sprint Customer Service Representative for 3 months. I answered inquiries from customers with regard to their Sprint phones or plans. I assisted them with their Billing inquiries and other products and services.www.convergys.com
Link2Support has been recognized as an innovator in the business process outsourcing services industry, offering our clients the best possible combination of services, quality, process and technical expertise.
