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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
(2.93)
3 feedbacks
(2.82)
9 feedbacks
Hours:
150
489
Assignments:
5
13
See all Work History & Feedback
Location:
Dasmarinas, Philippines (GMT+08:00)
English Skills:
(self-assessed)
5.0
Member Since:
July 16, 2008
Last Worked:
November 19, 2009
oDesk Ready:
Yes
Affiliated with:
PROFESSIONAL BOOKKEEPERS, VI…
Hours: 4,147
30 feedbacks
Related links:
Trends for
Online Assistants
Gisselle D.
-
"
Experienced Telemarketers, Personal Assistant, Bookkeepers, Web Dev.
-
Freelance
Project Manager
,
Philippines
"
Permalink :
$4.00
/hr
Overview
Résumé
Work History & Feedback (13)
Tests (7)
Portfolio (7)
To be able to give excellent service to our buyers and clients. <div style="margin: 0in 0in 0pt;"><br />Our company offers a wide variety of corporate solutions especially on telemarketing, conceirge service, data entry, lead generation, appointment setting, bookkeeping, accounting, corporate tax services and management services.<div style="margin: 0in 0in 0pt;"><strong><span style="font-size: large;"><span...
To be able to give excellent service to our buyers and clients.
Our company offers a wide variety of corporate solutions especially on telemarketing, conceirge service, data entry, lead generation, appointment setting, bookkeeping, accounting, corporate tax services and management services.
Our company was established in year 2004 backed up by 13 years of experience. Our clients’ industry experience were merchandising, manufacturing, non profit organization, support companies, retail companies, real estate and mortgage companies and health care provider or agencies.
more
less
See All Work History & Feedback
(13 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
18752
10/2008 - Present
Telemarketer
$62 (11 hrs @ $5.56/hr)
Job in progress
91327
05/2009 - Present
Telemarketing
- Lead Generation
$33 (5.17 hrs @ $6.38/hr)
Job in progress
125542
10/2009 - Present
Building Lists of Home Sellers, Home buyers, and Real Estate Investors
$338 (85 hrs @ $4.00/hr)
Job in progress
115176
10/2009 - Present
VA to Locate & Research Real Estate Properties
$202 (51 hrs @ $4.00/hr)
Job in progress
121040
09/2009 - 09/2009
Virtual Assistant
$24 (6.00 hrs @ $4.00/hr)
3.0 I gave Giselle's team a difficult assignment. things didn't work out as planned, I expected more, but I probably should have issued more clear inst...
L
Provider-to-Buyer Feedback:
No feedback given
See All Tests Taken
(7 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Telephone Etiquette Certification
4.55
98%
TOP 10%
03/26/2009
18 min
Outbound Sales Skills Test
3.70
95%
TOP 10%
03/26/2009
16 min
Call Center Skills Test
3.90
79%
03/26/2009
22 min
MS Excel 2003 Test
2.85
76%
07/16/2008
21 min
Book keeping Test
3.40
75%
03/26/2009
32 min
Job Category Interests
Web Development
Web Design
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Other - Administrative Support
Business Services
Bookkeeping
Customer Service
Order Processing
Skills
Skill
Experience
Level
Last Used
Description
Extensive Telemarketing Skills
5 yrs
5.0
2008
I have extensive experience in telemarketing, appointment setting, lead generation and customer service support.
Knowledgeable in MS Office Applications
10 yrs
5.0
2008
Knowledgeable in all facets of MS Office Application and other similar softwares.
Loan Modification Specialists
2 yrs
4.0
2009
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
02/2006
Present
Makati CBD Business Process Outsourcing
Operations MAnager / Executive
Makati
CBD Business Process Outsourcing
A BPO company providing backoffice support to non-core business needs of its clienteles.
Most of it's clients are European, Japanese, American, Singaporean and Philippine based or owned companies.
(October 2006 to present)
Business Development and Operations Manager
Responsible for formulating and implementing strategies and approaches for the company.
Oversees the entire operation.
Manages the entire Marketing and Sales Division
Monitors all the accounts and campaigns.
Responsible for sourcing new ideas and new clients for the company
10/2005
02/2007
eVantage
Account Manager / Manager
Evantage
An outbound and inbound contact center in Ortigas, Pasig City
Specializes in Business Process Outsourcing and Telemarketing with key accounts in
US, Canada, Europe, Australia and other countries
(October 2005-2007)
Account Manager
Communicates Directly to Clients with regard to their campaign.
Formulates and Implement workable strategies for every account handled.
Reports Directly to the President and the Vice President for Operations
Manages the entire Mortgage and key Financial campaigns or account.
Monitors the performance of every campaign and evaluates each and every person involved in the account (e.g. team leader, agents, QA, and IT personnel).
Team Leader
Responsible for motivating and assisting agents.
Keeps track of agents daily appointments/sales and SPH
Keeps track of agents development
Responsible for meeting required daily and weekly goal
Responsible for agents training and development
Reports directly to the Operations Manager regarding development and production matters
Campaigns Handled:
Finansure - a US based company which offers student loans and loan consolidation
Superior Mortgage - a Nation wide mortgage campaign
Creative Lending - a California based mortgage company
Friend Lend - a Colorado based mortgage company
Century Mortgage a Colorado based mortgage broker/firm
New Vision Financial - a mortgage broker/firm based in Mary Land
Global Mortgage - a mortgage outsourcing firm
First Source Financial - a mortgage company based in Nevada
Diversified Mortgage - a mortgage broker/firm in Nevada
Customer Service Representative (Sales)
Responsible for setting appointments and introducing different programs for different campaigns
Responsible for meeting required daily and weekly goal
Responsible for offering and selling insurance or health program to the leads.
Campaigns Handled:
American Prime Mortgage - a California based mortgage company
Insurance Only a life insurance company
Casting Place a membership casting portal who offers exposure to aspiring models and actors.
Freedom Select Network an insurance broker who offers different Insurance Package as well as Medication Program.
Finansure a student debt consolidation program
Education
From
To
School
Degree
Area of Study
Description
06/2007
Present
Philippine Cambridge LAw School
Bachelors
LLB Legislation Law
I am currently studying Law or Bachelors of Laws in the Philippines with focus on Commercial and Criminal Laws.
Ranked in Top of 9% of class
06/1998
05/2003
Far Eastern University
Bachelors
Mass Communication
Graduated from one of the top University in the Philippines-AB Mass Communication.
[+] enlarge
Project Title:
TELEMARKETING AND LEAD GENERATION
Attachment:
none
Completed:
11/30/2009
Category:
Administrative Support > Other - Administrative Support
URL:
http://www.theameritaxway.com/
Description:
This is a loan modification company. We serve as a marketing arm. We cold call homeowners and generate interest over this program. We then, pre-qualify them and transfer them to a live Counselors.
The tasks includes:
1. Generating Leads through cold calling
2. Pre-Qualifying Leads
3. Transferring the Lead to a Live Loan Modification Expert
4. Preparing Loan Modification Packets/Forms to be sent to the Loan Modification Specialists.
[+] enlarge
Project Title:
EXECUTIVE ASSISTANT
Attachment:
none
Completed:
10/31/2009
Category:
Administrative Support > Personal Assistant
URL:
http://www.savemyhometoday.org/
Description:
· Multi-tasking and prioritization skills;
· Experience and true proficiency in service areas you will be offering;
· Great customer service skills
· Understanding of business practices and ethics;
· Solid working knowledge of the Internet, computer usage, and software.
· General Administrative Support
· Desktop Publishing
· Real Estate Support Services
· Editing & Proofreading
· Calendaring & Travel Arrangements
· Internet Research
· Business Writing
· Competitive Research
· Database Management and Newsletter Management
· Technical Writing/Editing
· Assisting the Director in day today activities,
• Fixing appointments,
• purchasing items online, perhaps gifts, etc
• type business correspondences
• checking emails
• Answering emails from time to time
• research for best prices on the internet
• sending free internet birthday cards
• searching information on website for business
• Willing to learn new things to improve my skills
• Business correspondence to customers
• Coordinate with subordinates for the completion of task
• Real Estate Support Services
• Editing & Proofreading
• All the reports will be submitted to you
• Customer service
• Database Management and Newsletter Management
• Technical Editing
• communicating with people over Skype phone or yahoo messenger,
• MIS and compilation of performance reports,
• Customers database,
• booking air tickets& accommodation,
• organizing meeting, preparation presentations,
[+] enlarge
Project Title:
LEAD GENERATION
Attachment:
none
Completed:
10/30/2009
Category:
>
URL:
http://www.savemyhometoday.org/
Description:
OUR TEAM OF HIGHLY SKILLED TELEMARKETERS AND MORTGAGE LEAD GENERATION SPECIALISTS TOOK CHARGE OF THIS PROJECT SINCE OCTOBER 2009 TO DATE.
TASKS INCLUDES:
1. LEAD GENERATION THROUGH COLD CALLING
2. PRE-QUALIFYING LEAD THROUGH A SERIES OF QUESTIONS
3. PREPARING FORMS FOR TRANSMITAL TO LOAN MODIFICATION SPECIALISTS
4. LIVE TRANSFER TO ON-DUTY LOAN MODIFICATION TEAM
5. SETTING A PHONE APPOINTMENT FOR LEAD AND COUNSELORS
6. TRANSMITAL OF FORMS AND REPORTS
[+] enlarge
Project Title:
Telemarketer, Researcher, Executive Assistant and Web Developer
Attachment:
none
Completed:
03/23/2009
Category:
Administrative Support > Personal Assistant
URL:
http://www.lawyer-fetch.com/newLF/main.php
Description:
We have worked primarily as a all-in-one office support for the client. Our task includes; appointment setting, data mining, lead generation, reasearch, telemarketing, and web developing.
[+] enlarge
Project Title:
LEAD GENERATION FOR SMALL BUSINESS
Attachment:
none
Completed:
02/05/2009
Category:
Administrative Support > Other - Administrative Support
URL:
http://www.localadlink.com/
Description:
Our Job entails calling small business owners or decision makers to introduce the company and product. Our main goal is to have them agree for a one-on-one appointment with the Sales Representatives in their area.
[+] enlarge
Project Title:
B2B LEAD GENERATION
Attachment:
none
Completed:
11/30/2008
Category:
Administrative Support > Other - Administrative Support
URL:
http://www.guidedsales.com/
Description:
Our company was responsible for lead generation and telemarketing for Guided Sales. They are an online marketing company. Our task includes verifying data and gathering email of key persons and decision makers.
[+] enlarge
Project Title:
Phone Research, Verification and Data Entry
Attachment:
none
Completed:
10/31/2008
Category:
Administrative Support > Web Research
URL:
http://www.bidamerica.com/
Description:
My main task here is to phone/call and verify information needed by the company then placed the information on their backend page. I also did some telemarketing to sell the subscription to targeted list.
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
18752
10/2008 - Present
Telemarketer
$62 (11 hrs @ $5.56/hr)
Job in progress
91327
05/2009 - Present
Telemarketing - Lead Generation
$33 (5.17 hrs @ $6.38/hr)
Job in progress
125542
10/2009 - Present
Building Lists of Home Sellers, Home buyers, and Real Estate Investors
$338 (85 hrs @ $4.00/hr)
Job in progress
115176
10/2009 - Present
VA to Locate & Research Real Estate Properties
$202 (51 hrs @ $4.00/hr)
Job in progress
121040
09/2009 - 09/2009
Virtual Assistant
$24 (6.00 hrs @ $4.00/hr)
3.0 I gave Giselle's team a difficult assignment. things didn't work out as planned, I expected more, but I probably should have issued more clear inst...
L
Provider-to-Buyer Feedback:
No feedback given
82376
05/2009 - 05/2009
Phone agent -- Urgent
$36 (11 hrs @ $3.33/hr)
2.8 I feel Giselle's team is competent, and my instructions were possibly not clear enough, but communication was poor. Otherwise, I would sugges...
L
Provider-to-Buyer Feedback:
No feedback given
92098
05/2009 - 05/2009
Appointment Setters (American accent only)
$16 (4.00 hrs @ $3.89/hr)
4.3 Provider could not deliver at this time will try to work with her in the near future. Sandra was very good at her job will use her in the future.
L
Provider-to-Buyer Feedback:
No feedback given
84977
03/2009 - 03/2009
Virtual Assistant / Sales Support
$15 (3.33 hrs @ $4.44/hr)
5.0 Gisselle and her team were of great help, I will definitely use them again in the future!
L
Provider-to-Buyer Feedback:
No feedback given
71472
01/2009 - 02/2009
Lead Generation for Small Business Marketing (Online Ads & Websites)
$211 (63 hrs @ $3.33/hr)
5.0 The team put together by Gissele worked very hard for me given limited resources from us. We probably make it harder for them than it needed ...
L
Provider-to-Buyer Feedback:
No feedback given
29037
08/2008 - 10/2008
Phone Research, Verification and Data Entry
$1,179 (152 hrs @ $7.78/hr)
2.4
L
Provider-to-Buyer Feedback:
No feedback given
54857
08/2008 - 10/2008
Targeted marketing list
$229 (69 hrs @ $3.33/hr)
2.7
L
Provider-to-Buyer Feedback:
No feedback given
54125
09/2008 - 09/2008
sales assistant/admin
$12 (2.67 hrs @ $4.44/hr)
3.4 Giselle was great. We just had a review of our procedures for a time.
L
Provider-to-Buyer Feedback:
No feedback given
38098
07/2008 - 08/2008
Simple B2B telemarketing Lead Generation Full Time /Part Time
$30 (27 hrs @ $1.11/hr)
5.0 I will work with you in the future. : ) Thank you.
L
Provider-to-Buyer Feedback:
No feedback given
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Telephone Etiquette Certification
4.55
98%
TOP 10%
03/26/2009
18 min
Outbound Sales Skills Test
3.70
95%
TOP 10%
03/26/2009
16 min
Call Center Skills Test
3.90
79%
03/26/2009
22 min
MS Excel 2003 Test
2.85
76%
07/16/2008
21 min
Book keeping Test
3.40
75%
03/26/2009
32 min
U.S. English Basic Skills Test
4.25
68%
07/16/2008
15 min
oDesk Readiness Test for Independent Contractors and Company Managers
07/16/2008
24 min
