Maya T. - "*FAST, RELIABLE data entry encoder/email responder,cust service*** - Freelance Data Entry Professional, Philippines"

Summary of Qualifications/ Skills

• Excellent Communication Skills, oral (telephone) and written.

• Excellent interpersonal skills.

• Excellent customer service skills.

• Strong organizational skills and attention to detail.

• Natural ability to work both alone or as part of a team.

• Strong analytical and problem-solving skills.

• Strong multitasking skills.

• Good Decision Making Skills

• Highly Motivated.

• Good Team Player
• Typing skills 40-50 wpm
• Fast, efficient, deadline oriented

Summary of Qualifications/ Skills

• Excellent Communication Skills, oral (telephone) and written.

• Excellent interpersonal skills.

• Excellent customer service skills.

• Strong organizational skills and attention to detail.

• Natural ability to work both alone or as part of a team.

• Strong analytical and problem-solving skills.

• Strong multitasking skills.

• Good Decision Making Skills

• Highly Motivated.

• Good Team Player
• Typing skills 40-50 wpm
• Fast, efficient, deadline oriented

• Deliver world class customer service and build customer satisfaction and loyalty.

   

• Provide effective and timely resolution of a range of customer inquiries.

   

• Strive for one-call resolution of customer issues.

   

• Complete ongoing training to stay abreast of product, service and policy changes.

   

• Strike a positive and cooperative tone with both customers and coworkers.

   

• Demonstrate best judgment in the disbursement of adjustments and credits.

   

• Increase the customer experience by providing information on new products, rate plans, and services

   

• through up selling opportunities.

   

• Processing bill payments

   

• Processing changes on account profile/programming

   

• Handling customers billing disputes and inquiries

   

• Handling minor troubleshooting

   

• Served as a teller, processing clients deposit

• Disburse client’s withdrawal/ check encashments

• Verifies counterfeit bills

• Informing immediate officers for relevant withdrawals by clients

• Prepares daily transaction reports

• In charge of foreign and domestic telegraphic transfers,

• Process foreign exchange transactions

• Monitoring & releasing dollar & peso remittances

• Daily monitoring of dollar & other currencies rates

• Processing dollar & peso investments

• Preparing necessary accounting entries for all transactions processed within the day