Anna S. - "Internet savvy,highly dynamic IT professional/researcher/assistant - Freelance Website / Graphic Designer, Philippines"

Working in the IT department of a bank often requires generation of data and reports and this application is what we often use in extraction of the needed data according to user requirements and requests.

This application is also often used for updating single or multiple records in a database.

• Handles job requests from Branch Loans System’s users

• Provides application support to users of BLS

• Gathers user requirements and provides assistance to user during testing and implementation of new scripts

• Creates and runs scripts according to user requests for generation of data or reports

• Troubleshoots or debugs system or scripts when needed

• responsible to give support and immediate and basic solution/feedback to users on their queries/problems.

• Provides installation and demo of PAYSYS – Ibank’s payroll system to the bank’s clients

• Provides troubleshooting, repair and maintenance of bank personnel’s computers, printers, and other software and hardware concerns.

• Receives, monitors and handles payroll requests sent by branches to ensure proper crediting and relaying, if ever, of errors and discrepancies.

• Handles emailed requests and concerns ensuring prompt and efficient service/solution.