Last 6 mos. All-time
Feedback:  (5.00)
2 feedbacks		  (5.00)
2 feedbacks
Hours: 20 20
Assignments: 2 2

See all Work History & Feedback

Location:
Cebu City, Philippines (GMT+08:00)
English Skills: (self-assessed)
5.0
Member Since:
May 9, 2009
Last Worked:
October 25, 2009
oDesk Ready:  
Yes
 
 
 
 
Affiliated with:
 
 
 
 
 
 
 
 

Ronnel Agaylan - "Journalist/Editor/Business Analyst/Customer Service Specialist/Sales A - Freelance Consultant, Philippines"

I am an Excutive for a BPO here in the Philippines.

Aside from my expertise in Customer Service both Phone and Email, I am also competent and is showing excellent skills in Business Analysis, All Types of Writing and Typographical Jobs as well as Sales and Lead Generation.
See All Work History & Feedback (2 items, with Feedback)
Recent Work History & Feedback
Buyer ID From/To Job Title Paid Feedback
112599 09/2009 - 10/2009 Gteam Customer Support Engineer $51 (15 hrs @ $3.33/hr)
96463 07/2009 - 07/2009 sales And Marketting, writters $4 (4.67 hrs @ $0.83/hr)
See All Tests Taken (11 items)
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
Call Center Skills Test 4.10 89% TOP 20% 10/18/2009 10 min
Help Desk Certification 3.50 86% TOP 20% 09/25/2009 18 min
English Spelling Test (U.S. Version) 4.90 84% TOP 20% 09/16/2009 12 min
Office Skills Test 3.90 76% 09/16/2009 21 min
Telephone Etiquette Certification 3.85 68% 10/18/2009 9 min
Recent Candidacies
Job Opening Title Initiated By Date
call center staffing - US EST time zone support Provider November 21, 2009
CUSTOMER SERVICE ADVISORS Provider November 21, 2009
Online Customer Service Provider November 21, 2009
Inbound Phone Call Answering Service Provider November 15, 2009
Virtual phone support Provider November 15, 2009
Virtual Phone Support Required Provider November 15, 2009
Customer Service Agent Needed for Phone, Email and Live Chat Provider November 15, 2009
Online Customer Service Rep Provider November 15, 2009
customer support representitive Provider November 15, 2009
Customer Service in English Provider November 15, 2009
Job Category Interests

Writing & Translation

  • Technical Writing
  • Website Content
  • Blog & Article Writing
  • Copywriting
  • Translation
  • Creative Writing
  • Other - Writing & Translation

Administrative Support

  • Data Entry
  • Personal Assistant
  • Web Research
  • Email Response Handling
  • Transcription
  • Other - Administrative Support

Design & Multimedia

  • Graphic Design
  • Logo Design
  • Illustration
  • Print Design
  • 3D Modeling & CAD
  • Audio Production
  • Video Production
  • Voice Talent
  • Animation
  • Presentations
  • Engineering & Technical Design
  • Other - Design & Multimedia

Customer Service

  • Customer Service & Support
  • Technical support
  • Phone Support
  • Order Processing
  • Other - Customer Service

Sales & Marketing

  • Advertising
  • Email Marketing
  • SEO - Search Engine Optimization
  • SEM - Search Engine Marketing
  • SMM - Social Media Marketing
  • PR - Public Relations
  • Telemarketing & Telesales
  • Business Plans & Marketing Strategy
  • Market Research & Surveys
  • Sales & Lead Generation
  • Other - Sales & Marketing

Business Services

  • Accounting
  • Bookkeeping
  • HR / Payroll
  • Financial Services & Planning
  • Payment Processing
  • Legal
  • Project Management
  • Business Consulting
  • Recruiting
  • Statistical Analysis
  • Other - Business Services