Changing How the World Works.
 
 
  • Feedback: none
Hourly Rate: $5.00
Total oDesk hours:
0
Location:
Mumbai, India (GMT+05:30)
English Skills: (self-assessed)
5.0
Member Since:
December 31, 2007
Last Worked:
 
Current Assignments:
0
Total Assignments:
0
oDesk Ready:  
Yes
 
 
 
 

Jaymin S. - Live Chat / Email Support / Technical Support / Product Support - Freelance Consultant, India


- Live Chat Expert
- Email Support (Fast Turn-around Time)
- Sales Chat
- Level 1 & Level 2 Technical Support
- Windows / Linux Hosting Support
- Plesk / Hosting Controller / Helm / CPanel Support
- Smartermail / Mail Enable / Merak / MDaemon Support
- Dedicated Server Support
- Inbound Telephonic Sales & Support

Recent Work History & Feedback
Buyer ID From/To Job Title Paid Feedback
Work History & Feedback is empty
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
oDesk Readiness Test for Independent Contractors and Company Managers 4.40 64% 05/24/2008 18 min
Email Etiquette Certification 3.05 40% 03/15/2008 16 min
Job Category Interests

Networking & Information Systems

Skills
Skill Experience Level Last Used Description
HTML/DHTML 5 yrs 4.0 2007
LAMP administration 3 yrs 5.0 2007
MS-SQL 3 yrs 4.0 2007
MySQL 3 yrs 4.0 2007
Sharepoint 2 yrs 3.0 2007
TCP/IP 8 yrs 5.0 2007
Tomcat 3 yrs 4.0 2007
Windows Administration 6 yrs 5.0 2007
Certifications
Date Earned Name Score Percentile Organization Description
No Certifications
Employment History
From To Company Title/Role Description
03/2000 Present ****Confidential**** Hosting Administrator - L3 & L4 Support / Team Lead
Other Experience
****Confidential****
- Microsoft Certified System Engineer (Windows 2003)
- Microsoft Certified System Administrator (Windows 2003)
- Microsoft Certified Technology Specialist (Exchange 2007)
- BrainBench Certified Windows Administrator
****Confidential****
- Expert in TCP/IP based networks from design to troubleshooting and maintenance routines 
- Good Understanding of routing protocols RIP, OSPF etc.
- Hands on experience with Windows NT/2000/2003/XP/98/ME/Linux/UNIX
- Strong knowledge of Windows server maintenance and operations, tuning for performance gain, and security. 
- Expert in network security design and implementation 
- Hands on experience with Routers and UNIX based firewalls (ipchains, iptables, ISA2k etc.)
- Expert in internet mail service, including SMTP/ESMTP, NNTP, POP and IMAP protocols. 
- Hands on experience with internet mail servers including Microsoft Exchange 2003, IMail, MDaemon, Smarter Mail, MailEnable, Merak on Windows platform and Sendmail, Postfix, Qmail on *NIX platform. 
- Expert in installation & configuration of Killer Webmail, Horde IMP, SquirrelMail, SqWebmail, Null Webmail etc
- Hands on experience with IIS4 to IIS6, Apache 1.x/2.x, SWS (Sun WebServer), Jakarta Tomcat
- Familiar with SNMP Protocol, configured MRTG/RTG for Bandwidth Monitoring.
- Hands on experience with broadband aggregation protocols, including PPPoE, PPPoA, L2TP, and PPTP. 
- Strong knowledge of DNS/DHCP protocols. Hands on experience with DNS servers including Bind 8/9 & Microsoft DNS server
- Administration of Apache 1.x & 2.x web server and appropriate modules, including SSL support, PHP, compression and media streaming as well as optimizations for high performance application hosting. Strong knowledge of HTTP/HTTPS protocol and application hosting on both Windows and UNIX platforms. 
- Very good experience with Squid/ISA server for small/medium enterprises
- Strong knowledge of SPAM/AntiSpam concepts.
- Good Knowledge of RDBMS Servers like MySQL, MS SQL etc. 
- Familiar with Installation, configuration & Troubleshooting Control Panels like Hosting Controller, Helm, Plesk etc.
- Familiar with Installation & configuration of Windows SharePoint Services & MS Project Server  
Education
From To School Degree Area of Study Description
03/1997 04/1999 South Gujarat University Bachelors Commerce
No items in portfolio
Hourly Assignment History
Buyer ID From/To Job Title Paid Feedback
Hourly Assignment History is empty
Fixed-Price Assignment History
Buyer ID From/To Job Title Paid Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
oDesk Readiness Test for Independent Contractors and Company Managers 4.40 64% 05/24/2008 18 min
Email Etiquette Certification 3.05 40% 03/15/2008 16 min