Dominic Isaiah - "Office Administrative Assistant - Freelance Data Entry Professional, India"

Experienced in transcribing/typing hand written notes, from adobe pdf files into Ms Word documents.

Can type contents from prescriptions, hand written notes or claims from US Health Providers, bills, into Ms Excel with ease (Open Office also) since had worked as a Medical Claims Analyist, Claims processing, and adjudication with Health Insurance Provider. I can produce verbatim transcripts, from both audio and video files. I have been trained in American English, by Native US Citizens, and was also mentored by them.

Currently handling Escalated calls for United Online, for Netzero,Juno, and MyBluelight Customers. Handling Billing queries and also signup's for Free member's and upsells on Existing billable members.

• Worked as a Customer service executive for Vartec/Excel/Clear Choice Telecoms. Handled billing, service, and product information.
  

   
• Worked for Humana Insurance (2 years experience)as a Claims Adjudicator. Processed claims between 80 to 200 claims a day. Outbound calls made directly to for US Based Clients to Medical Service Providers, Dentists, RN's, Physicians Etc., to check for Duplicate Claims, to verify or check missing information in the claims. Claims were processed as per Different laws in each state, with penalties and late fees.