Data entry of insured enrollments and changes
Main contact person for team and department
Mentor new employees
Process improvement ideas, implementation and projects
Provide support for Billing and Enrollment Customer Service representatives
Maintain and update Employer group accounts
Resolve automated enrollment pend errors for
missing information, late enrollees, incomplete forms and change requests.
Communicate with Sales Representatives and outside Insurance Agents regarding products, enrollment processing and billing discrepancies.
Tracking and Reporting of processing inventory |
