Certified Professionals. Verified Work.
 
 
  • Feedback: (4.41 of 5)
  • Percentile: 42%
    Based on 3 feedbacks
Hourly Rate: $7.22
Total oDesk hours:
13
Location:
Puyallup, United States (GMT-08:00)
English Skills: (self-assessed)
5.0
Member Since:
December 4, 2007
Last Worked:
February 1, 2008
Current Assignments:
0
Total Assignments:
3
oDesk Ready:  
No
 
 
 
 
 
 
 
 

Shauna S. - Personal or Virtual Assistant Administrative Support and Data Entry - Freelance Consultant, United States

Over the last 9 years, I have worked as a 911 operator. This job taught me grace under pressure, strict confidentiality, consistency and discipline, and how to be a team player. I am looking to use these skills, as well as my skills with typing, telephone etiquette, and my knowledge with computer programs such as the internet, MS Word, EXCEL, and email, to work from my in home office. I believe I would be an asset to any team I join and would love the chance to work with you and your company.
See All Work History & Feedback (3 items, 3 with Feedback)
Recent Work History & Feedback
Buyer ID From To Job Title Billed Feedback to Provider
29308 01/2008 02/2008 Appointment Setter/Telemarketor $19
(2 hrs @ $7.78) 		   We never really completed this assignment but I didn't want to give her a bad score.  We weren't able to provide enough training so discontinued.
26400 01/2008 01/2008 Data Entry Copy/Paste 1.25MAX $13
(11 hrs @ $1.24) 		   Worked very effectively and efficiently. Was very thorough in the whole process and communicated professionaly. We will definetly use her in the future again.
25651 01/2008 01/2008 Stellar - Lead Generation calls - ssta $10
(fixed-price) 		  
Very skilled. Discovered scheduling conflict once production got underway. Provider and Buyer both agreed to end this assignment early and look for assignments that better matched Provider's availability.
See All Tests Taken (2 items)
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
Call Center Skills Test 3.10 54% 12/06/2007 20 min
English Test (Sentence Structure) 4.40 62% 12/06/2007 12 min
Recent Candidacies
Job Opening Title Initiated By Date
Voice over for 2 videos Buyer July 5, 2008
Job Category Interests

Administrative Support

Audio / Video & Multimedia
Skills
Skill Experience Level Last Used Description
10 Key/Data Entry 7 yrs 5.0 2007 After working as Lead Teller for a Credit Union, I can provide excellent 10 or Data Entry support.
Administrative Support 15 yrs 5.0 2007 I can assist with your personal or professional needs. I have more than 15 years experience and have held positions from Clerical Support to Office Manager. I enjoy working on the phone, as well as on line. I am very comfortable speaking to people and trying to help them in any way possible.  I am Word, Internet Explorer and EXCEL proficient, use the internet frequently, and excel at typing and data entry.
Typing 15 yrs 5.0 2007 I am very comfortable on the computer and can move quickly on any key board.
Certifications
Date Earned Name Score Percentile Organization Description
No Certifications
Employment History
From To Company Title/Role Description
08/1999 Present Valley COmmunications 911 Operator / Independent Contributor For the past 9 years, I have provided customer care and service to citizens in high stress, emergency situations. At times, I have given life saving instructions while calming and consoling those in need. I can talk and type at a high rate of speed with fierce accuracy, never straying from the small details. I am a valued team player and feel I would be an asset to any employer. 
Other Experience
Perosnal Profile
I am a mother of three and enjoy helping others while maintaining a professional attitude and environment. I have worked as a 911 Operator for more than 9 years, which has helped teach me to work well in stressful situations. I am very detail oriented and love to learn new skills. I have worked in banking, dealing with sensitive information and have run offices, leading a team and providing outstanding support.
Education
From To School Degree Area of Study Description
09/1989 06/1991 Sunset High School Diploma General Education
No items in portfolio
Hourly Assignment History
Buyer ID From To Job Title Billed Hours Hourly Rate Feedback to Provider
29308 01/2008 02/2008 Appointment Setter/Telemarketor $19 2 hrs $7.78    We never really completed this assignment but I didn't want to give her a bad score.  We weren't able to provide enough training so discontinued.
26400 01/2008 01/2008 Data Entry Copy/Paste 1.25MAX $13 11 hrs $1.24    Worked very effectively and efficiently. Was very thorough in the whole process and communicated professionaly. We will definetly use her in the future again.
Fixed-Price Assignment History
Buyer ID From To Job Title Billed Feedback to Provider
25651 01/2008 01/2008 Stellar - Lead Generation calls - ssta $10
   
Very skilled. Discovered scheduling conflict once production got underway. Provider and Buyer both agreed to end this assignment early and look for assignments that better matched Provider's availability.
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
Call Center Skills Test 3.10 54% 12/06/2007 20 min
English Test (Sentence Structure) 4.40 62% 12/06/2007 12 min