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Last 6 mos.
All-time
Feedback:
none
(4.41)
3 feedbacks
Hours:
0
13
Assignments:
0
3
See all Work History & Feedback
Location:
Puyallup, United States (GMT-08:00)
English Skills:
(self-assessed)
5.0
Member Since:
December 4, 2007
Last Worked:
February 3, 2008
oDesk Ready:
No
Shauna S.
-
"
Personal or Virtual Assistant Administrative Support and Data Entry
-
Freelance
Consultant
,
United States
"
Permalink :
$7.22
/hr
Overview
Résumé
Work History & Feedback (3)
Tests (2)
Portfolio (0)
Over the last 9 years, I have worked as a 911 operator. This job taught me grace under pressure, strict confidentiality, consistency and discipline, and how to be a team player. I am looking to use these skills, as well as my skills with typing, telephone etiquette, and my knowledge with computer programs such as the internet, MS Word, EXCEL, and email, to work from my in home office. I believe I would be an asset to any team I join and would love the chance to work with you and your company.
See All Work History & Feedback
(3 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
29308
01/2008 - 02/2008
Appointment Setter/Telem
arketor
$19 (2.50 hrs @ $7.78/hr)
4.0 We never really completed this assignment but I didn't want to give her a bad score. We weren't able to provide enough training so discontinued.
L
Provider-to-Buyer Feedback:
5.0
26400
01/2008 - 01/2008
Data Entry Copy/Paste 1.25MAX
$13 (11 hrs @ $1.24/hr)
5.0 Worked very effectively and efficiently. Was very thorough in the whole process and communicated professionaly. We will definetly use her in the fu...
L
Provider-to-Buyer Feedback:
5.0
25651
01/2008 - 01/2008
Stellar - Lead Generation calls - ssta
$10 (fixed-price)
4.4 Very skilled. Discovered scheduling conflict once production got underway. Provider and Buyer both agreed to end this assignment early and look f...
L
Provider-to-Buyer Feedback:
5.0
See All Tests Taken
(2 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
U.S. English Basic Skills Test
4.40
74%
12/06/2007
12 min
Call Center Skills Test
3.10
36%
12/06/2007
20 min
Job Category Interests
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Other - Administrative Support
Business Services
Bookkeeping
Customer Service
Order Processing
Design & Multimedia
Voice Talent
Skills
Skill
Experience
Level
Last Used
Description
10 Key/Data Entry
7 yrs
5.0
2007
After working as Lead Teller for a Credit Union, I can provide excellent 10 or Data Entry support.
Administrative Support
15 yrs
5.0
2007
I can assist with your personal or professional needs. I have more than 15 years experience and have held positions from Clerical Support to Office Manager. I enjoy working on the phone, as well as on line. I am very comfortable speaking to people and trying to help them in any way possible. I am Word, Internet Explorer and EXCEL proficient, use the internet frequently, and excel at typing and data entry.
Typing
15 yrs
5.0
2007
I am very comfortable on the computer and can move quickly on any key board.
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
08/1999
Present
Valley COmmunications
911 Operator / Independent Contributor
For the past 9 years, I have provided customer care and service to citizens in high stress, emergency situations. At times, I have given life saving instructions while calming and consoling those in need. I can talk and type at a high rate of speed with fierce accuracy, never straying from the small details. I am a valued team player and feel I would be an asset to any employer.
Other Experience
Perosnal Profile
I am a mother of three and enjoy helping others while maintaining a professional attitude and environment. I have worked as a 911 Operator for more than 9 years, which has helped teach me to work well in stressful situations. I am very detail oriented and love to learn new skills. I have worked in banking, dealing with sensitive information and have run offices, leading a team and providing outstanding support.
Education
From
To
School
Degree
Area of Study
Description
09/1989
06/1991
Sunset High School
Diploma
General Education
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
29308
01/2008 - 02/2008
Appointment Setter/Telemarketor
$19 (2.50 hrs @ $7.78/hr)
4.0 We never really completed this assignment but I didn't want to give her a bad score. We weren't able to provide enough training so discontinued.
L
Provider-to-Buyer Feedback:
5.0
26400
01/2008 - 01/2008
Data Entry Copy/Paste 1.25MAX
$13 (11 hrs @ $1.24/hr)
5.0 Worked very effectively and efficiently. Was very thorough in the whole process and communicated professionaly. We will definetly use her in the fu...
L
Provider-to-Buyer Feedback:
5.0
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
25651
01/2008 - 01/2008
Stellar - Lead Generation calls - ssta
$10
4.4 Very skilled. Discovered scheduling conflict once production got underway. Provider and Buyer both agreed to end this assignment early and look f...
L
Provider-to-Buyer Feedback:
5.0
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
U.S. English Basic Skills Test
4.40
74%
12/06/2007
12 min
Call Center Skills Test
3.10
36%
12/06/2007
20 min
