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Last 6 mos.
All-time
Feedback:
none
none
Hours:
0
0
Assignments:
0
0
See all Work History & Feedback
Location:
Frederick, United States (GMT-05:00)
English Skills:
(self-assessed)
5.0
Member Since:
June 26, 2009
Last Worked:
oDesk Ready:
Yes
Related links:
Trends for
Data Entry Professionals
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Excel Professionals
Cynthia Greenway
-
"
IT Professional
-
Freelance
Consultant
,
United States
"
Permalink :
$18.89
/hr
Overview
Résumé
Work History & Feedback (0)
Tests (9)
Portfolio (0)
To secure customer service, Internet research, and accounting opportunities on line from my home office.
See All Work History & Feedback
(0 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
Work History & Feedback is empty
See All Tests Taken
(9 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Office Skills Test
4.60
100%
TOP 10%
06/26/2009
20 min
Call Center Skills Test
4.10
92%
TOP 10%
06/26/2009
23 min
Creative Writing Test - Non-fiction (U.S. Version)
4.60
90%
TOP 10%
06/29/2009
19 min
Creative Writing Test - Fiction (U.S. Version)
4.10
80%
TOP 20%
07/01/2009
22 min
Telephone Etiquette Certification
4.00
80%
TOP 20%
06/26/2009
12 min
Job Category Interests
Administrative Support
Data Entry
Web Research
Email Response Handling
Customer Service
Customer Service & Support
Technical support
Phone Support
Order Processing
Business Services
Accounting
Bookkeeping
Skills
Skill
Experience
Level
Last Used
Description
General Office/IT
15 yrs
3.0
2009
Microsoft Office Suite, QuickBooks, B1440 Sales, PhotoShop 3.0, InDesign 3.0, multiple application software packages.
Cross platform IBM/Macintosh.
Typing speed – 75 wpm. Excellent application software training, implementation, and trouble-shooting skills.
Excellent office management, organization, oral, and written communication skills.
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
01/2007
05/2009
Wormald Corporation
Marketing & IT Assistant / Independent Contributor
07/1996
03/2001
ABT Corporation
Professional Services Manager / Manager
Provide telephone support to Sales personnel and conduct Internet research to create database of potential business partners.
Provide assistance installing application software, creating marketing materials and computerized customer follow-up programs for sales managers. Provide training to Sales personnel on use and optimization of software.
11/1993
07/1996
Andersen Consulting
Engagement Management Controller / Independent Contributor
Managed staff of consultants providing on-site implementations of Project Management software.
Edited all written materials and user manuals, provided training sessions in large-scale implementations, provided top management with quarterly revenue/expense performance reports and projections.
06/1983
10/1986
Traveler's Insurance
Installation Supervisor / Manager
Assist Project Managers develop project plans, maintaining all time/labor statistics in each project plan, and ensuring all projects finished on time and under budget.
Trained personnel on utilizing Project Workbench.
Other Experience
Memberships and Affiliations
State Central Committee, 2002-2006.
Leadership Frederick graduate, 2003.
Celebrate Frederick Board of Directors, 2006 – 2009 (Treasurer, 2007 – 2009).
President, Friends of the C. Burr Artz Public Library, 2006 – Present.
President, Friends of the Frederick County Public Libraries, Inc., 2007 – Present.
Education
From
To
School
Degree
Area of Study
Description
01/1980
01/1983
Georgia State University
Bachelors
Accounting
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Hourly Assignment History is empty
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Office Skills Test
4.60
100%
TOP 10%
06/26/2009
20 min
Call Center Skills Test
4.10
92%
TOP 10%
06/26/2009
23 min
Creative Writing Test - Non-fiction (U.S. Version)
4.60
90%
TOP 10%
06/29/2009
19 min
Creative Writing Test - Fiction (U.S. Version)
4.10
80%
TOP 20%
07/01/2009
22 min
Telephone Etiquette Certification
4.00
80%
TOP 20%
06/26/2009
12 min
U.S. English Basic Skills Test
4.40
71%
06/26/2009
21 min
oDesk Readiness Test for Independent Contractors and Company Managers
5.00
69%
1st Place!
06/26/2009
2 min
U.S. Word Usage Test
3.50
57%
06/29/2009
20 min
English Vocabulary Test (U.S. Version)
4.10
51%
06/26/2009
20 min