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Location:: NYC, United States (GMT-05:00)
English Skills: (self-assessed): 5.0
Member Since:: April 23, 2009
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oDesk Ready:: Yes

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Josh Chamo - "Quality Assurance Analyst / Tester - Freelance QA Engineer / Tester, United States"

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$12.00/hr

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Recent Work History & Feedback
Buyer ID	From/To	Job Title	Paid	Feedback
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See All Tests Taken (3 items)
oDesk Tests Taken
Name of Test	Score	Percentile	Date Taken	Duration
oDesk Readiness Test for Independent Contractors and Company Managers	4.40	56%	04/27/2009	10 min
Windows XP Test	3.50	54%	04/28/2009	30 min
U.S. English Basic Skills Test	4.00	53%	04/24/2009	21 min

Job Category Interests
Web Development Website QA	Software Development Software QA

Skills
Skill	Experience	Level	Last Used	Description
No Skills

Certifications
Date Earned	Name	Score	Percentile	Organization	Description
2000	Segue course. “Silk Performer: Increasing and Steady State Workload” [40...			Borland Segue	22000 – Segue course. “Silk Performer: Increasing and Steady State Workload”. Server capacity testing. 40-hour course completed.

Employment History
From	To	Company	Title/Role	Description
07/2001	01/2003	Depository Trust & Clearing Company (Omgeo / DTCC)	Senior SQM technical Analyst. / Independent Contributor	· At Omgeo, the Leading provider in trade management solutions, and processing over one million trades per day, I was part of the Technical testing team for the Trade Settlement Notification application, this application settled and finalized stock trades between DTCC’s many financial institution customers, which over 90% of the market’s stock trades use. Trade Settlements were executed using SWIFT (Society for Worldwide Interbank Financial Telecommunication), the standard for back office trade messaging. · Tested data Validation and Correlation between DTCC’s live applications and the Settlement Notification’s 1200 trade data fields (such as Custodian ID, Settlement dates amounts and taxes, stock names, currency codes and conversions, 11 digit Bank Identifier Codes (BICs) which comprise the bank, country, location, and branch codes). · Assisted the automation lead in executing, debugging and validating IBM Rational SQA Robot’s many scripts and shells to test the applications from black-box/unit testing to release. Validated the Robot’s execution log reports after every regression run. · Daily manual capture and analysis of many logs such as IBM MQSeries, Oracle logs, Audit and Merva error/completion logs, and OASYS Global logs among others. Data flow was stopped along the way, captured and released in buckets for trade execution using mainframe manual/auto release flags, as well as UNIX Perl script, XML validation, and Rational Robot script editing. · Worked with Development team manager and members on a daily basis concerning new bugs / anomalies found, and daily build release into QA environment in Rational ClearCase. Daily interaction and issue resolution with IBM MQ Series development team and managers. · Authored many manual test cases according to technical test plans, Business plan and rules, to be automated by Rational automation lead. Tests included Sun Oracle table manipulation and population via SQL, Queue flags and bucket loads, positive and negative data field tests using Access database, dozens of logs, client profiles, and data correlation and validation. · Weekly build and progress reports to QA Director and managers, as well as working closely with technical and business team leads and automation lead. · Released unique builds into QA environment using IBM Rational ClearCase, as well as tracked and resolved bugs and anomalies using Rational ClearQuest.
06/2000	01/2001	Computer Horizon / G-Triad division.	Quality Assurance Team Lead. / Team Lead	· Quality Assurance Lead of 3 – 5 testers for multiple projects developed onsite. Responsibilities included daily status reports to Project Manager as well as the client, and weekly reports to QA Director, regular meetings, bug tracking and resolution, creation of test cases, and authoring of brief test plans, on-site client server testing. · Last completed project was http://www.review.com of the Princeton Review. The testing of this busy site with over 800 URL’s and 18,000 articles progressed through Unit to Integration Systems Testing, as well as User Acceptance with the assistance of the client’s test team, which I managed. · On-site testing of servers using Silk Performer according to the test plan requirements and my knowledge obtained through the Segue Performance and Stress class. · Extensive manual testing according to storyboards, Use Cases, and site maps, as well as strong ad-hoc testing, link verification, multiple log-on security, and cross platform testing. Site was tested across five browsers, and four Operating Systems. · Daily build acceptance tests, as well as weekly full build regression. Build release management using Rational ClearCase. Other sites I tested for clients include: http://www.travelandleisure.com/ http://www.foodandwine.com http://www.hyperion.com · Assisted with Test Plan authoring for Hyperion.com and http://www.americanexpress.com/ · Wrote hundreds of test cases for Hyperion.com, which hosts its site in several languages. · Trained and assisted other QA resources in writing test cases and correct bug tracking/resolution. · Assisted with testing resource estimations, test case and documentation estimations.
06/1998	01/2000	Citibank	Senior Quality Assurance Analyst / Independent Contributor	· Extensive testing of http://www.citibank.com , an interactive Financial web site, from both customer and Customer Service Representative’s side (CSR). Customer front-end included two-way video, Voice-Over IP, financial calculators, real-time Reuters news and stock quotes, E-Mail and Chat. The End-User testing was browser, version, and Operating System specific. Tested all the above aspects/applications of the website. · Managed the scripting of the Web portion of the project when it reached the Integration Systems Testing phase with 2 – 8 QA resources a day. Responsibilities included converting 700 Unit testing scripts into 1200 IST scripts. · Responsibilities included reviewing all bugs and representing all the testers at a daily triage meeting with developers and managers. · Lead tester over 6 applications that bundled into a complete high-tech Internet Enabled call center build and maintained by Lucent Technologies and MCI on-site. Applications included Web-Collaboration, Service Representative online led classes and education, Interactive Voice Response (IVR) system that collaborated with the software, Customer incident tracking tool, and automated E-Mail response. Created by such vendors and Lucent, MCI, SUN, BroadVision, Sanchez, and Security First, which I worked closely with concerning testing issues on a daily basis. · Full regression testing in Internet Telephony software and hardware. · Trained the Customer Service Representatives which would use the Call-Center’s software. · Presented numerous software demos to executives, senior management, and end-users. · Tested Student ATM/ID cards (for 17 college campuses), which were “Smart-Cards” used as on-campus access and payment of facilities, and a debit card linked to their checking accounts. · Testing included back-end (account opening and funding) and front-end (account opening via the web, Automatic Teller Machine testing, as well as Voice-Response telephone access. · Extensive testing of an interactive Voice-Response system, including full system scripting and build regression, as well as test planning. · Wrote and resolved many System Trouble Reports (STRs) of varying priorities in the Integration and User Acceptance phases.
01/1998	06/1998	American International Group, (AIG)	Quality Assurance analyst, and Lead Anomaly coordinator / Independent...	· Coordinated all tickets for the User-Acceptance phase of the AIWACS (American International Worker’s Compensation System) project. This application was to replace the Worker’s Compensation software for the many subsidiary divisions of AIG. · Utilized SQA Robot scripts in order to issue Worker’s Comp policies from every state and generate volume and stress on the database. Assisted the SQA team in running Load Tests on 20 stations. · Coordinated three daily meetings between the end-users, managers, and two vendors in order to resolve all ticket issues (bugs). · Maintained ticket lists on Excel and SQL Magic applications. This task included composing a weekly status report of project managers of all unresolved issues. · Studied the AIWACS application in order to modify Worker’s Compensation policies as an authorized policy underwriter, and perform regression tests on the applications as new builds were introduced to the QA team. · Tested Mainframe output logs of policies for correct results of data entry by underwriters. · Tested every new build that was introduced to the environment by completing workstation checks. · Performed build acceptance testing on a weekly basis according to functional specs and build acceptance criteria.

Other Experience
QA Team Lead · Quality Assurance Lead of 3 – 5 testers for multiple projects developed onsite. Responsibilities included daily status reports to Project Manager as well as the client, and weekly reports to QA Director, regular meetings, bug tracking and resolution, creation of test cases, and authoring of test plans, on-site client server testing.

Education
From	To	School	Degree	Area of Study	Description
04/1993	01/1997	Queens College	Diploma	English / Computer Science