Javascript must be enabled to properly navigate this site.
Home
Why oDesk
Tour
Who Uses oDesk
FAQs
Press
Find Providers & Jobs
Find Providers
Find Jobs
Tests
Trends
oConomy
Groups
My Jobs
Openings
Candidacies
Assignments
Post a Job
Manage & Work
Team Room
Work Diary
Reports
Team Admin
Staffing Console
Payments
Financial Activity
Payment Methods
Withdrawals
Referrals
Sign In
or
Create an Account
Community
What's New
Forums
Blog
Store
?
Help
Help Center
A-Z Index
Resources & Downloads
Contact Support
Providers
Jobs
Tests
Community
Help
Find Providers
Find Jobs
Tests
Trends
oConomy
Groups
Share
Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
(4.41)
8 feedbacks
(4.41)
8 feedbacks
Hours:
273
273
Assignments:
13
13
See all Work History & Feedback
Location:
Peoria, United States (GMT-07:00)
English Skills:
(self-assessed)
5.0
Member Since:
May 31, 2009
Last Worked:
November 20, 2009
oDesk Ready:
Yes
Affiliated with:
Bilanti Business Services > …
Hours: 2
2 feedbacks
Related links:
Trends for
Online Assistants
Trends for
Data Entry Professionals
Trends for
Excel Consultants
Jennifer S.
-
"
Recruiter l Executive Assistant l Personal Assistant l Writer
-
Freelance
Project Manager
,
United States
"
Permalink :
$16.67
/hr
Overview
Résumé
Work History & Feedback (13)
Tests (7)
Portfolio (5)
My objective as a virtual assistant is to lighten your workload, and save you both time and money. I bring over 20 years in executive/administrative assistance, 15 years in human resource management, 10 years in financial and project management, and 5 years in contract and vendor management experience to oDesk. Seeing that I am a licensed Real Estate Agent and a Certified Mortgage Specialist (CMS), I will make the ideal assistant for real estate investors, real estate brokers, and...
My objective as a virtual assistant is to lighten your workload, and save you both time and money. I bring over 20 years in executive/administrative assistance, 15 years in human resource management, 10 years in financial and project management, and 5 years in contract and vendor management experience to oDesk.
Seeing that I am a licensed Real Estate Agent and a Certified Mortgage Specialist (CMS), I will make the ideal assistant for real estate investors, real estate brokers, and mortgage companies.
Some of the areas in which I specialize are:
Recruiting/Staffing
Project Management
Financial Management
Contract Management
Affiliate Management
Database Management
Administrative Assistance
Business Writing
Internet Research
Data Entry
Some other areas in which I have training and experience are MS Office Word, Excel, Powerpoint, and Outlook, and Proofreading. Other Noteworthy Accomplishments: 12 classes shy of B.S. Degree in Business Administration
more
less
See All Work History & Feedback
(13 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
28633
07/2009 - Present
Personal Assisant Needed
$354 (34 hrs @ $10.56/hr)
Job in progress
94769
11/2009 - Present
Virtual Assistant for Inbox Organization
and Calls
$653 (39 hrs @ $16.67/hr)
Job in progress
136477
11/2009 - Present
Review real estate books on new website
$33 (2.00 hrs @ $16.67/hr)
Job in progress
63625
11/2009 - 11/2009
Writer
$15 (fixed-price)
5.0 Thank you! Ms. Shortt completed my task in a timely and professional manner. I really do appreciate her writing. She helped me co...
L
Provider-to-Buyer Feedback:
5.0
130862
10/2009 - 10/2009
Transcription
(Interview number 5)
$28 (fixed-price)
5.0 Did great work, would definitely hire again in future. Thanks!
L
Provider-to-Buyer Feedback:
5.0
See All Tests Taken
(7 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Email Etiquette Certification
4.45
94%
TOP 10%
06/10/2009
31 min
Telephone Etiquette Certification
4.30
90%
TOP 10%
07/11/2009
22 min
Office Skills Test
4.10
88%
TOP 20%
06/10/2009
29 min
U.S. English Basic Skills Test
4.60
88%
TOP 20%
06/10/2009
30 min
Call Center Skills Test
2.75
16%
07/13/2009
40 min
Recent Candidacies
Job Opening Title
Initiated By
Date
eBay store/listings assistent
Provider
November 21, 2009
Creative Fictional Female Story Writer
Provider
November 21, 2009
Seeking Top Flight Virtual Assistant
Provider
November 20, 2009
Job Category Interests
Networking & Information Systems
DBA - Database Administration
Writing & Translation
Technical Writing
Website Content
Creative Writing
Other - Writing & Translation
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Transcription
Other - Administrative Support
Design & Multimedia
Presentations
Customer Service
Customer Service & Support
Phone Support
Order Processing
Other - Customer Service
Sales & Marketing
Advertising
Email Marketing
PR - Public Relations
Market Research & Surveys
Sales & Lead Generation
Business Services
Bookkeeping
Financial Services & Planning
Payment Processing
Project Management
Business Consulting
Recruiting
Other - Business Services
Skills
Skill
Experience
Level
Last Used
Description
Data Entry
10 yrs
5.0
2009
Even though I've been
inputting and manipulating data
in databases for over 20 years, I can safely say that I have a good
10-15 years
of actual experience. The world I worked within lived and thrived off databases so inputting data is really second nature. However, I never claimed to be an expert at too many things because there is always something to be learned.
I am very
careful
and
pay very close attention
to all that I do, especially when entering data into a database for someone else. Afterall, the finished product is only as good and as valuable as the information entered.
Executive Assistant
20 yrs
5.0
2009
I've provided executive support/assistance to individuals and business owners since my military days.
Internet use & research
15 yrs
5.0
2009
I practically live on the computer, but I first started using the computer for fun and for research while I was still in high school (1984-1988). After joining the military and attending college, I've relied on the internet for everything from basic driving directions to detailed research projects.
Within the last 5 years (2001-2008), I was responsible for purchasing for the federal government. I performed
extensive research
on vendors/contractors and the products and services I was buying. I bought services that ranged from ADT telecommunications to janitorial services, products that ranged from ATVs to computers, and construction services. I loved it!
There really is not much on the internet that I cannot find.
Lead Generation
5 yrs
4.0
2009
Generated leads for real estate agents, investors, and business owners
MS OFFICE (Word, Excel, Powerpoint, Outlook)
20 yrs
5.0
2009
I utilized these skills every day throughout my career for the past 20 years (1988 - 2008).
I've typed and reviewed reports, manuals, letters, forms, etc as part of my primary responsibilities. I've also created and maintained spreadsheets and data bases of information. I've held supervisory and management positions and worked for executive officials during which time I created
PowerPoint
presentations,
Excel
spreadsheets, and
Word
documents.
In 2001 I received formal training on the entire
MS Office Suite
(to include Access). In 2007 I attended advanced level training for
Exce
l
.
There really is not much I have not done with this skill. I am a very
organized
person and I pay very close
attention to detail
.
Online Payments & Invoicing
12 yrs
5.0
2009
Organization
20 yrs
5.0
2009
Excellent organizational skills. Able to keep track of multiple projects, a staff of virtual assistants for clients, and meet deadlines.
Personal Assistant
1 yrs
5.0
2009
I have performed duties as a virtual personal assistant since June 2009 and I've become proficient in the skill. My clients can always count on me.
Purchasing & Contract Management
5 yrs
5.0
2008
I purchased products, services, and construction for the federal government from Jaunary 2003 - August 2008. I was trained by the government and I've taken many classes to include Contract Law.
I have worked with clients on many projects to understand the requirement and follow it through to delivery, vendor payment, and contract close-out.
I possess an
APDP
(Acquisition Professional Development Program)
Level II certification
Real Estate Services
2 yrs
4.0
2009
I am a licensed Real Estate agent for the state of GA. My license is currently on inactive status as I haven't decided which real estate office I will associate with as I relocate from GA to AZ within the next year.
I do have a passion for real estate and property management. I love looking at and showing houses! I do own rental property and I enjoy being a landlady!
Recruiting
8 yrs
4.0
2009
Recruited for military and civilian positions on military installations and for various positions with mortgage and loan modification companies
Time Management
15 yrs
5.0
2009
Transcription
5 yrs
4.0
2008
Travel Planning
20 yrs
5.0
2009
Not only have I traveled the world, but I've travel with and made reservations for others. As executive assistant to managers and other officials, I've made both airline and hotel reservations for them.
As an added bonus, I worked within the
hospitality industry for 11 years
. I started out as a front desk clerk, accepting reservations for individuals and groups. Over the years, I progressed to
reservationist
, accountant, trainer, front desk manager, and
assistant hotel manager
.
Writing, proofreading and editing
15 yrs
5.0
2009
Written/Verbal English
30 yrs
5.0
2009
Excellent written and verbal communication skills
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
2006
Acquisition Professional Development Program [APDP]
United States Air Force
2008
Certified Mortgage Specialist [CMS]
Capstone Institute
Received my Certified Mortgage Specialist (CMS) certification from the
Capstone Institute
in Marietta GA to use along with my GA Real Estate license.
Employment History
From
To
Company
Title/Role
Description
07/1988
08/2008
United States Air Force
Reservationist, Accountant, Executive Assistant / Independent Contributor
During this time I held various positions and retired in August 2008.
Positions I've Held:
Chief, Contract Close-out Team
, Robins Air Force Base, Georgia (July 2007 - August 2008)
- led a team of 3 personnel that verified final contract payment & closed out 2500 records in 6 months
Contract Superintendent
, Robins Air Force Base, Georgia (February 2006 - June 2007)
- drafted appointment letters and formal correspondence for commander and deputy commander
- maintained tracking system for due dates and deadlines for correspondence and projects
- scheduled appointments for and reminded 27 contracting officers of their appointments
Contract Specialist
, Robins Air Force Base, Georgia (January 2003 - February 2006)
- Researched, awarded and administered government contracts for supplies, services, and construction
- Reviewed and corrected statements of work, solicited for and evaluated bids and proposals
- Reviewed contractor's monthly status reports and invoices for accuracy prior to processing for payment
Assistant Lodging Manager
, Malmstrom Air Force Base, Montana (February 2001 - January 2003)
- Managed $250K budget, researching and processing orders for renovation and facility upgrades
- Served as focal point for customer complaints and maintenance issues, tracking and resolving issues
- Contacted guests with overdue or excessive balances, bringing the accounts up-to-date
- Invoiced and processed payments from accounts in city ledger database/accounts receivables
Program Manager Aviano 2000
, Aviano Air Base, Italy (February 1999 - February 2001)
- Served as project advisor to decision-makers on over 60 major construction projects, providing technical expertise
- Reviewed and approved procurement packages for equipment and furniture prior to contract purchase
Assistant Dining Facility Manager
, Aviano Air Base, Italy (November 1997 - February 1999)
- Verified/certified workers' time and attendance, inputting hours worked into a database and submitting data for processing and payment
- Monitored financial statements and consolidated monies from cashiers for deposit
Front Desk Clerk/Reservationist/Lodging Trainer
, Misawa Air Base, Japan (March 1994 - November 1997)
- Collected and deposited over $995K in delinquent accounts
- Created a step-by-step training guides for front desk clerks and accountants
- Made travel arrangements and hotel accommodations for executives, guests, and co-workers
Food Service Accountant
, Dyess Air Force Base, Texas (May 1991 - March 1994)
- Maintained daily financial records, reporting monthly status to higher headquarters
- Collected monies from 3 dining facilities & deposited funds with the Accounting & Finance Office
- Identified inventory and accounting discrepancies for 2 dining facilities and 1 flight kitchen
Lodging Clerk
, Dyess Air Force Base, Texas (July 1988 - May 1991)
- Processed credit card payments and posted payment to customer's portfolio
- Assisted lodging accountant, reconciling reports, depositing funds and reviewing accounts receivables and accounts payables and authorizing payments
Other Experience
Affiliate/Vendor Management
- Work with both company email and voicemail account
- Contact (via telephone and email) and follow-up on leads generated from company website
- Provide information about company services
- Forward and follow-up on Partnership Agreement documentation
- Follow-up and obtain Agent and Referral Agreement
- Track and follow-up on commissions paid
- Advertise online to generate additional leads
- Provide overall customer service
Bookkeeping/Accountant
- I'm NOT a certified CPA
- Reconcile invoices
- Enter transactions into database (Quicken or QuickBooks)
- Account Payables
- Account Receivables
- Collect on delinquent accounts
- Managed and disbursed funds
- Collect, count, and consolidate cash, checks, and credit card receipts for deposit
- Run daily and monthly financial reports
Contract Management
- Source for contractors/vendors for products, services, and construction
- Send for and review Requests for Quotes (RFQ) and Proposals (RFP)
- Ensure contractor is responsive and responsible (or not debarred)
- Compare quotes and proposals received
- Select the most qualified and cost effective vendor
- Write Purchase Order/Contract to hire the contractor to perform
- Follow-up on contractor delivery/performance
- Review status reports and/or monthly invoices
- Certify invoices and request a release of funds
- Close contract out when all work is complete and contractor has been paid in full
Project Manager
- Advertise job announcement online
- Screen and interview candidates
- Hire most qualified and cost efficient persons
- Manage personnel and tasks thru oDesk (currently oversee oDesk team of 15)
- Communicate on projects and progress daily
- Require workers to submit progress reports each day while working on a project
- Start and end assignments as necessary
Real Estate Assistant
- Research advertisements for properties for sale
- Post ads to advertise properties for sale
- Contact sellers and gather information on properties for sale
- Network with Real Estate agents with Short Sale listings
- Gather documents for Short Sale package
- Call and email buyers and sellers
- Create both a seller's and buyer's listing
- Track the status of each property and follow-up with sellers/buyers
- Email and fax documents to Real Estate agent and/or investor and seller
Recruiter
- Write and post job announcements
- Invite candidates to apply for position posted
- Screen and interview the most qualified candidates
- Perform both email and telephone interview
- Recommend the top 3-4 most qualified and available candidates for additional interview
- Enter discussions with employer or hiring manager
- Follow-up after candidate is hired just to check on the new employee's progress and receive feedback
Technical Writer
- Create operating manuals and training guides
- Take large amounts of information or manuals and make smaller/more simple fact sheets or cheat sheets
Virtual Personal Assistant
- Transcription (from audio to Word and Email format)
- Make, cancel, and reschedule appointments
- Make travel arrangements
- Draft, edit, proofread correspondence
- Post job announcements, screen/interview candidates, submit recommendation
- Internet research and data entry
- Create Word documents, Excel spreadsheets, and PowerPoint presentations
- Share documents via Google docs
- Track and check the status of projects and suspenses
- Remind client of meetings and appointments
- Email management
- Calendar management
- Client/vendor management
- Order supplies and services
- All other tasks as needed, mostly on an as-needed basis
Education
From
To
School
Degree
Area of Study
Description
07/2007
Present
South University
Bachelors
Business Administration & Finance
Pursuing BS degree in Business Administration with a concentration in Finance. I am 12 classes away from finishing my degree.
01/2003
05/2004
Community College of the Air Force
Other
Contracts Management
A.A.S. Degree in Contracts Management
01/1989
03/2001
Community College of the Air Force
Other
Fitness, Recreation & Services Management
A.A.S. Degree, Fitness, Recreation & Services Management
Project Title:
Creating an Operating Manual
Attachment:
Part of an Operating Manual.doc - 74KB
Completed:
09/20/2009
Category:
Writing & Translation > Technical Writing
URL:
none
Description:
This project is still is progress. It consists of taking information and creating an actual Operating Manual for the company. Attached is just a few pages from the manual and does not contain all of the formating and graphics.
Project Title:
Content Leader
Attachment:
Final Production sheet for 18 Aug.xls - 63KB
Completed:
08/23/2009
Category:
Administrative Support > Other - Administrative Support
URL:
none
Description:
Responsible for uploading, editing, and validating school and course information for US-based colleges and universities.
Project Title:
Proofreader and Writer of Sales Letter
Attachment:
Canary Property Revision.doc - 31.5KB
Completed:
07/10/2009
Category:
Writing & Translation > Creative Writing
URL:
none
Description:
Responsible for proofreading and editing sales letter for a Real Estate platform. Accepted and completed the job within 1 hour.
Project Title:
Virtual Assistant
Attachment:
Student Discounts.xls - 29.5KB
Completed:
07/01/2009
Category:
Administrative Support > Personal Assistant
URL:
none
Description:
Served as personal assistant for business owner. Conducted online research and performed data collection. Transcribed business minutes from audio into email documents.
Project Title:
Virtual Assistant for Real Estate Investor
Attachment:
Seller's Questionnaire.doc - 33.5KB
Completed:
06/15/2009
Category:
Administrative Support > Personal Assistant
URL:
none
Description:
Consolidated two separate phone scripts into a Seller's Questionnaire. Was in constant contact with sellers and real estate agents with properties for sale that met investor's criteria. Collected detailed data for each property and forwarded document to Investor.
Researched properties online and worked with Real Estate agents to identify Short Sales. Served as liaison between Investor and Seller.
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
28633
07/2009 - Present
Personal Assisant Needed
$354 (34 hrs @ $10.56/hr)
Job in progress
94769
11/2009 - Present
Virtual Assistant for Inbox Organization and Calls
$653 (39 hrs @ $16.67/hr)
Job in progress
136477
11/2009 - Present
Review real estate books on new website
$33 (2.00 hrs @ $16.67/hr)
Job in progress
111025
08/2009 - 09/2009
operations manual writer
$249 (21 hrs @ $11.67/hr)
4.0 Jennifer did a great job. The only reason we are ending the service is because our full-time assistant returned from maternity leave.
L
Provider-to-Buyer Feedback:
5.0
118897
09/2009 - 09/2009
Recruiter of Virtual Assistants
$136 (8.17 hrs @ $16.67/hr)
5.0 Great provider Very responsive and diligent
L
Provider-to-Buyer Feedback:
5.0
125758
09/2009 - 09/2009
STAFFING/RECRUITING COORDINATOR ($5 to $15)
$241 (16 hrs @ $15.56/hr)
5.0 Awesome work.
L
Provider-to-Buyer Feedback:
5.0
117997
09/2009 - 09/2009
FILM FINANCING COORDINATOR
$200 (23 hrs @ $8.89/hr)
5.0
L
Provider-to-Buyer Feedback:
5.0
74803
07/2009 - 08/2009
Content leader USA
$877 (99 hrs @ $8.89/hr)
4.1 Jennifer was great to work with. The job she was doing needed a very detailed oriented person and she did a very thorough job. Unfortunately she co...
L
Provider-to-Buyer Feedback:
No feedback given
101680
06/2009 - 07/2009
RE Personal Assistant/Call Center work
$136 (22 hrs @ $6.11/hr)
No feedback given
L
Provider-to-Buyer Feedback:
4.7
35243
07/2009 - 07/2009
Proof reader, writer for sales letter Real Estate Platform
$9 (1.00 hrs @ $8.89/hr)
5.0 Jennifer did a great job. She has got great writing skills and completed the task on time. If everybody worked like her on Odesk this would be heav...
L
Provider-to-Buyer Feedback:
5.0
100176
06/2009 - 06/2009
Virtual Personal Assistant
$58 (8.67 hrs @ $6.67/hr)
No feedback given
L
Provider-to-Buyer Feedback:
5.0
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
63625
11/2009 - 11/2009
Writer
$15
5.0 Thank you! Ms. Shortt completed my task in a timely and professional manner. I really do appreciate her writing. She helped me co...
L
Provider-to-Buyer Feedback:
5.0
130862
10/2009 - 10/2009
Transcription (Interview number 5)
$28
5.0 Did great work, would definitely hire again in future. Thanks!
L
Provider-to-Buyer Feedback:
5.0
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Email Etiquette Certification
4.45
94%
TOP 10%
06/10/2009
31 min
Telephone Etiquette Certification
4.30
90%
TOP 10%
07/11/2009
22 min
Office Skills Test
4.10
88%
TOP 20%
06/10/2009
29 min
U.S. English Basic Skills Test
4.60
88%
TOP 20%
06/10/2009
30 min
Call Center Skills Test
2.75
16%
07/13/2009
40 min
oDesk Readiness Test for Independent Contractors and Company Managers
05/31/2009
1 min
oDesk Readiness Test for Affiliated Contractors
08/29/2009
13 min
