Heidi M. - "Recruiter and Administrative Professional - Freelance Consultant, United States"

• Computer proficient with IBM compatible systems. Experienced with the following applications: Windows XP, Windows Vista, PowerPoint, Excel, Goldmine Recruiting Software and HAL, SAP, AIRS Recruiting
• Works well independently or as a team player to complete projects in a timely manner.
• Typing speed 50-60 words per minute; ten-key speed 110 keystrokes per minute.
• Maintains complete confidentiality; analyzes relevant information.
• Excellent verbal and written communication skills.

• Service-oriented; listens and responds to customers’ needs quickly and effectively.
• Demonstrates attention to detail, reliability and organizational skills.
• Enjoys working with people; ability to communicate with people from diverse cultural backgrounds

Interpersonal Skills

• Demonstrates an ability to recognize problems and develop solutions.
• Successfully integrates objectives, opportunities and resources; sees the big picture
• Displays absolute loyalty to superiors and to the organization; is committed to organizational goals.
• Shows positive attitude toward employer and employees
• Orchestrates successful programs; successfully builds and reinforces essential programs.
• Shows eagerness and capacity to learn; displays an exceptional ability to learn new methods.

• Sources and recruited within multiple industries (Retail, Medical, Gamming, and Technical).
• Worked with Clients to define position requirements
• Prescreened and qualified all candidates before submitting to client
• Conducted reference checks on all candidate before submitting to client
• Negotiate total compensation packages

• Sourced and recruited for WaMu’s Small Business Banking Division.
• Cold called into competitor banks to try to convert top talent.
• Recruited for Business Development Officers, Small Business Relationship Managers, and Small Business Specialist.
• Work with department managers to define position requirements
• Work with department managers to determine total compensation package and budget
• Schedule and conduct phone and in-person interviews and assessment tests
• Conduct reference checks on candidates prior to extending offers
• Communicate with all candidates on interview outcome
• Negotiate and administrate benefits and total compensation packages

• Sourced and recruited for all levels:
  • Technical Staff; Director of Information Security, Director of Enterprise Applications, Software Engineers, SQL Developers, Research Support Engineers, SDET Testers, .NET Developers
  • Financial Staff; Sr. Financial Analyst, Sr. Accountants, Mgr of Accounting, Accounting Report Analyst, A/P Clerks
  • Sales Staff; National Account Manager, Enterprise Account Executives, Insides Sales, National Field Sales Reps

• Write and post job descriptions
• Work with department managers to define position requirements
• Work with department managers to determine total compensation package and budget
• Schedule and conduct phone and in-person interviews and assessment tests
• Conduct reference checks on candidates prior to extending offers
• Communicate with all candidates on interview outcome
• Negotiate and administrate benefits and total compensation packages

• Source and recruit for all levels of Auto Liability Claims Staff (Sr. Claims Examiner, Claims Examiner, Gold Customer Care Pro, Agents ect)
• Write and post job descriptions
• Work with department managers to define position requirements
• Work with department managers to determine total compensation package and budget
• Schedule and conduct phone and in-person interviews and assessment tests
• Conduct reference checks on candidates prior to extending offers
• Communicate with all candidates on interview outcome
• Negotiate and administrate benefits and total compensation packages

• Source and recruit for all levels of Technical and Clerical Staff (Software Engineers, Developer’s,  IT Support, Technical Writer/Editor’s, Administrative Support ect)
• Write and post job descriptions
• Work with department managers to define position requirements
• Work with department managers to determine total compensation package and budget
• Schedule and conduct phone and in-person interviews and assessment tests
• Conduct reference checks on candidates prior to extending offers
• Communicate with all candidates on interview outcome
• Negotiate and administrate benefits and total compensation packages

• Supervised a staff of 65 (Helpdesk Tech to Sr. Engineers)
• Weekly Payroll and Time approval
• Conducted annual reviews
• Made recommendations for salary changes

• Source and recruit for all levels of Scientific, Technical and Clerical Staff (Bio-Medical Engineers, Associate Scientist, Lab Support Tech’s, IT Support, Technical Writer/Editor’s, Administrative Support ect)
• Implement innovative recruiting strategies (i.e. advertising, web presentations, career fairs, referral programs, etc.)  
• Write and post job descriptions
• Work with department managers to define position requirements
• Work with department managers to determine total compensation package and budget
• Schedule and conduct phone and in-person interviews and assessment tests
• Conduct reference checks on candidates prior to extending offers
• Communicate with all candidates on interview outcome
• Negotiate and administrate benefits and total compensation packages
• Maintain weekly recruiting status reports
• Meet with HR Manager weekly to go over recruiting efforts

• Conduct telephone interviews for applicants
• Conduct in-person interviews for applicants making final hiring decisions
• Assist in schedule in-person interviews for Recruiting Manager
• Research employment websites for potential applicants
• Coordinate applicant testing
• Communicate job offer to selected candidates
• Communicate decline of job offer to non-selected candidates
• Maintain database for all applicants
• Maintain all applications for six months before purging
• Assist in creating and implementing innovative recruiting strategies (i.e. advertising, web presentations, career fairs, SanMar career fairs, referral programs, etc.)

• Answers incoming calls and assists customers with questions on product and pricing.
• Consults customers on how to build their business through our service, marketing tools, and product.
• Establishes strong business relationship with each account
• Responsible for 65 business accounts Profit worth of $600,000 each year
• Anticipates customer’s needs and surpasses their expectations by taking a proactive approach to each situation
• Maintains excellent customer service by promptly responding to all requests via voicemail/e-mail
• Effectively solves problems and resolves discrepancies in SanMar’s/customer’s best interest
• Communicates on a regular basis with outside sales force

• Partner with managers to recruit interview, and screen applicants

• Assist in scheduling in-person interviews for Recruiting Manager
• Research employment websites for potential applicants
• Coordinate applicant testing
• Communicate job offer to selected candidates
• Communicate decline of job offer to non-selected candidates
• Maintain PeopleSoft database for all applicants

• Source and recruit for all levels of Technical staff (Computer Scientist, Software Engineers, IT Support, Technical Writer/Editor’s, ect)
• Implement innovative recruiting strategies (i.e. advertising, web presentations, career fairs, referral programs, etc.)
• Built recruiting and sourcing portfolio for recruiting in Canada
• Write and post job descriptions
• Work with department managers to define position requirements
• Work with department managers to determine total compensation package and budget
• Schedule and conduct phone and in-person interviews and assessment tests
• Conduct reference checks on candidates prior to extending offers
• Communicate with all candidates on interview outcome
• Negotiate and administrate benefits and total compensation packages
• Maintain weekly recruiting status reports