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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
none
(3.15)
1 feedbacks
Hours:
0
0
Assignments:
0
1
See all Work History & Feedback
Location:
antipolo, Philippines (GMT+08:00)
English Skills:
(self-assessed)
5.0
Member Since:
October 16, 2008
Last Worked:
January 31, 2009
oDesk Ready:
Yes
Related links:
Trends for
Online Assistants
Karen Espano
-
"
Researcher; Administrative Assistant
-
Freelance
Data Entry Professional
,
Philippines
"
Permalink :
$2.22
/hr
Overview
Résumé
Work History & Feedback (1)
Tests (4)
Portfolio (0)
I am seeking opportunities where skills in research, data entry, and administrative work can improve efficiency and contribute to profitable operation.
See All Work History & Feedback
(1 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
61096
Web Researcher
$2
3.2 Karen is an okay provider. I think she has potential but doesn't seem to be really dedicated and interested in working. So I decided to end the job...
L
Provider-to-Buyer Feedback:
2.8
See All Tests Taken
(4 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
oDesk Readiness Test for Independent Contractors and Company Managers
5.00
94%
TOP 10%
1st Place!
10/16/2008
13 min
MS Word 2003 Test
3.10
56%
01/06/2009
37 min
Call Center Skills Test
3.40
53%
10/30/2008
38 min
U.S. English Basic Skills Test
4.00
52%
10/30/2008
24 min
Job Category Interests
Writing & Translation
Technical Writing
Blog & Article Writing
Copywriting
Other - Writing & Translation
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Other - Administrative Support
Customer Service
Order Processing
Skills
Skill
Experience
Level
Last Used
Description
Computer skills
8 yrs
4.0
2008
Microsoft Word, PowerPoint, Excel, Adobe Photoshop, Corel Draw
English Communication - Oral
25 yrs
4.0
2009
English Communication - Written
25 yrs
4.0
2008
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
11/2006
08/2007
Teletech - Accenture
Quality Assurance Intern / Independent Contributor
Teletech - Accenture is a business process outsourcing company which provides technical support to AT&T high speed internet users.
Responsibilities:
- Evaluate live and recorded calls
- Ensure that agents maintain a high level of technical competence and customer service skills
- Coach agents regarding standard quality guidelines and procedures
02/2006
08/2007
Teletech - Accenture
Technical Support Representative / Independent Contributor
Responsibilities:
- Provide a high level of technical response to high speed internet customers.
- Handle customer product usage questions.
- Reach and maintain the level of technical competence and customer service skills as required for the post.
09/2004
01/2006
Ambergris Solutions Inc. - Dell
Customer Care Representative / Independent Contributor
Responsibilities:
- Handle customer inquiries and complaints
- Process customer requests
01/2003
07/2004
National Institute of Geological Sciences
Research and Field Assistant / Independent Contributor
National Institute of Geological Sciences is a department of the University of the Philippines that leads researches about the Phiippine geology and educates people on the environmental sciences.
Responsibilities:
- Conduct fieldworks in coastal and lake areas
- Conduct surveys and interviews to coastal and lake communities
- Analyze field samples, organize and process data
02/2002
12/2002
National Institute of Geological Sciences
Part Time Student Assistant / Independent Contributor
.Responsibilities:- Handled data entry of laboratory results- Converted field observations to Microsoft word and excel files- Organized maps and field equipment
Education
From
To
School
Degree
Area of Study
Description
06/2001
03/2004
University of the Philippines
Masters
MS Environmental Science
Studied environmental science and completed 24 required courses. Focused on research about heavy metal pollution.
06/1995
03/2001
University of the Philippines
Bachelors
BS Geology
Studied BS Geology with focus on Environmental Science.
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
61096
Web Researcher
$2
3.2 Karen is an okay provider. I think she has potential but doesn't seem to be really dedicated and interested in working. So I decided to end the job...
L
Provider-to-Buyer Feedback:
2.8
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
oDesk Readiness Test for Independent Contractors and Company Managers
5.00
94%
TOP 10%
1st Place!
10/16/2008
13 min
MS Word 2003 Test
3.10
56%
01/06/2009
37 min
Call Center Skills Test
3.40
53%
10/30/2008
38 min
U.S. English Basic Skills Test
4.00
52%
10/30/2008
24 min