My experience as a self employed customer service assistant
I have been self employed as a virtual customer service rep for the
last five years. It has been my pleasure to be pro active in being able
to work with technology and using it to my advantage of having a
home office. To update files for offices requiring assistance either
after hours or being the extra hand that offices need.
It is important to be flexible to the needs of your client and being able
to perform on a day to day basis. Always using confidentiality for the
information that either is entered into their system software.
A five star adviser on Keen for the last four years with a following of
repeat callers listening to their needs and advising within my scope of
learning. I am a retired LPN, a practical nurse
An adviser on Kasamba for the last two years with a listing for general
information and assistance in helping those that just needed someone
to listen to their problems.
I work at the moment for a company providing data entry services as
well as customer service, I have held this position for ten months. It
is my position to contact the Doctor's office and ask information
concerning a client. Provide an entry as to the outcome of the call and
chart on the Company website.
I have experience working on an inbound and outbound telephone
service providing customer service to their clients ordering products
and soft selling to the customer
