--Barbara-- B. - "Superb Article/Technical Writer~SEO/SMM Pro~Excellent Team Player - Freelance Technical Writer, Philippines"

• Manage staff scheduling, shop supply inventory

   
• Manage day-to-day shop operations.

   
• Assist customers with basic PC technical questions.

   
• Performs typing jobs for customers

   
• In-charge of shop advertisements, promos, etc.

• Formulate effective strategies and business plans.

   
• Head marketing activities such as seminars, exhibitions, etc.

   
• Visit customers for identification of requirements and specifications.

   
• Communicate with regional office for business to business transactions

   
• Come up with acceptable costing and profotability margin.

http://www.3m.com/intl/ph/index.htm

• Regularly visited customers for account maintenance and generation of new ones.

   
• Developed new businesses for the Home division as well as for other divisions.
  

   
• Determined new applications in existing as well as for new customers.

   
• Conducted product presentations to end-users and distributors.
  

   
• Assisted in the spec-in activities from sampling to formal report generation.

   
• Served as a coordinator of the customer.  
  

   
• Coordinated heavily with Supply Chain personnel and authorized distributors for a timely and organized delivery of goods.

   
• Performed VOC surveys for identification and reporting of market trends.

   
• Handled distributor accounts as well as monitored distributor effectiveness through  weekly meetings and periodical performance reviews.
  
  
  
       

http://shimadzu.com.ph/index.asp

• Conducted client calls to instrument end-users in the following sectors: Academe, Pharmaceutical, Food & Beverage and Government.

• Identified customer requirements through appropriate recommendation of instrument.

• Performs pricing analysis, negotiation and contract signing before deal closure.  Participated in government biddings of projects.

• Conducted product presentations to end-users and assisted in marketing activities.

• Coordinated with Applications, Service and Supply Chain groups for fulfillment of customer orders.

http://www.etelecare.com/

• Conducted sales via telemarketing to US customers selling internet and telephone services.

• Conducted sales via telemarketing to Singapore businesses selling internet security solutions.

http://www.amkor.com/

• Handled several US customers and served as project coordinator of customer and company by gathering build information and communicating such to factory personnel.

• Conducted pre-build meetings with factory personnel from Production, Supply Chain, Engineering and Quality divisions to ensure correct understanding of customer instructions.

• Communicated with end-customers regarding clarification/ additional instructions and tasked to completely relay correct information to factory.

• Provided build status reports and ensured timely delivery to customers.
  

• Performed machine, material  and process qualification prior mass production.

• Provided qualification reports submitted to customers.

• Performed visual quality inspection and reviewed criteria for inspection.

http://www.tdk.co.jp/tetop01/index.htm

• Responsible for all quality concerns of the product.

• Conducted specifications review with factory personnel.  Revised specifications if necessary.

• Performed visual inspection and determined optimum sampling quantity.

• Ensured in-control process thru the use of Statistical Process Control tools.

• Communicated with customers regarding quality issues/ concerns of the product.