Last 6 mos. All-time
Feedback:  (5.00)
3 feedbacks
 (5.00)
5 feedbacks
Hours: 127 137
Assignments: 3 5

See all Work History & Feedback

Location:
islamabad, Pakistan (GMT+05:00)
English Skills: (self-assessed)
5.0
Member Since:
January 3, 2009
Last Worked:
October 4, 2009
oDesk Ready:  
Yes
 
 
 
 
 
 
 
 

Waqas Khaliq - "Technical Support, Helpdesk, Email Support, Customer Support Services - Freelance Project Manager, Pakistan"

For the last 4 years, I am attached with call center industury. I got plenty of experience in this industry but I am expert in providing technical support. I used to work for US based companies. I also worked for more then 4 different company as a team lead. My other objectives which i always tried to achive during my work are: * Rising systems professional with significant experience, computer literate in multiple operating systems, programming languages, and software...
Recent Work History & Feedback
Buyer ID From/To Job Title Paid Feedback
112599 09/2009 - 10/2009 Gteam Customer Support Engineer $166 (30 hrs @ $5.56/hr)
13827 06/2009 - 06/2009 Helpdesk monitoring, support and escalations $1 (0.33 hrs @ $4.44/hr)
13827 06/2009 - 06/2009 Helpdesk monitoring, support and escalations $538 (97 hrs @ $5.56/hr)
57041 01/2009 - 01/2009 Virtual Assistant - Fact Verification $17 (7.50 hrs @ $2.24/hr)
57041 01/2009 - 01/2009 Fact Verification $6 (2.50 hrs @ $2.22/hr)
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
Help Desk Certification 3.40 80% TOP 20% 09/16/2009 39 min
Windows XP Test 3.50 55% 01/05/2009 19 min
Networking Concepts Test 3.40 49% 09/17/2009 33 min
Data Warehousing Test 2.50 40% 09/17/2009 36 min
U.S. English Basic Skills Test 3.60 37% 09/16/2009 38 min
Recent Candidacies
Job Opening Title Initiated By Date
Outbound Customer Service Specialist Required Provider November 21, 2009
24 / 7 Support for Moodle Users Provider November 20, 2009
Email Customer Service Associate Required - Ongoing Position Requiring Great Customer Service Skills (American-English) Provider November 20, 2009
Virtual Assistant to handle customer service Provider November 19, 2009
Online Customer Service Provider November 19, 2009
CUSTOMER SERVICE Provider November 11, 2009
PHONE - handle calls Provider November 11, 2009
Virtual Phone Support Required Provider November 11, 2009
Territory Group Coordinator (TGC) Provider November 11, 2009
Phones- phone- handle customer calls Provider November 11, 2009
Job Category Interests

Administrative Support

  • Personal Assistant
  • Email Response Handling

Customer Service

  • Customer Service & Support
  • Technical support
  • Phone Support
  • Order Processing
  • Other - Customer Service