Technical Support Experience (including Team Lead and Senior Technical Support Engineer role) specializing on the following Adobe (formerly Macromedia) products:
Dreamweaver (with knowledge in HTML, CSS, ASP, PHP, ColdFusion, JavaScript, SQL) Fireworks Contribute Flash Breeze/Connect
Operating Systems: Windows 98/2000/XP, Macintosh OS 9/X Soft Skills: Phone/E-mail/Forums support, TechNote writing |