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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
none
none
Hours:
523
523
Assignments:
1
1
See all Work History & Feedback
Location:
Cebu City, Philippines (GMT+08:00)
English Skills:
(self-assessed)
5.0
Member Since:
November 28, 2008
Last Worked:
November 20, 2009
oDesk Ready:
Yes
Affiliated with:
VirtualBuddy
Hours: 0
Florante V.
-
"
Virtual Assistant/Blogger/Web Researcher/Data Entry Specialist
-
Freelance
Data Entry Professional
,
Philippines
"
Permalink :
$5.56
/hr
Overview
Résumé
Work History & Feedback (1)
Tests (4)
Portfolio (1)
I would like to fully utilize my research, writing and data entry skills in a goal oriented project that would both enhance my current skills and discover new innovative techniques at the same time.
See All Work History & Feedback
(1 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
112110
08/2009 - Present
Personal Assistant, Organiser, Good Phone mannor
$2,036 (523 hrs @ $3.89/hr)
Job in progress
See All Tests Taken
(4 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Call Center Skills Test
3.90
79%
03/28/2009
22 min
U.S. English Basic Skills Test
4.40
75%
03/28/2009
25 min
English Spelling Test (U.S. Version)
4.60
60%
04/04/2009
7 min
English Vocabulary Test (U.S. Version)
4.10
53%
07/31/2009
13 min
Job Category Interests
Writing & Translation
Website Content
Blog & Article Writing
Other - Writing & Translation
Administrative Support
Data Entry
Email Response Handling
Customer Service
Order Processing
Design & Multimedia
Video Production
Skills
Skill
Experience
Level
Last Used
Description
No Skills
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
02/2009
Present
Pro Quest Resourcing Ltd. UK
Data Entry Personnel / Independent Contributor
This is a part time job which entails the following responsibilities:
-I am responsible for updates in the database and collection of the company's recruitment profiles.
-Did web research as needed in the completion of needed information for the updates
-Communicated with the Managing Director regarding updates and progress of the work.
02/2007
Present
Aegis PeopleSupport
eRep / Independent Contributor
Aegis PeopleSupport is a high performance provider of outsourced customer management, transcription and captioning, accounts receivable management and additional back-office services.
Aegis PeopleSupport's Fortune 500 clients see offshore outsourcing as part of a worldwide strategy to optimize the people supply chain, so that work is done wherever it can be done better, at lower cost. Clients look to Aegis PeopleSupport as a partner delivering value-added services that have an immediate impact on revenue, and a long-term impact on brand equity.
As an eRep for over 2 years in Aegis PeopleSupport, I took the following responsibilities:
Provided a wow experience to every customer interaction by being courteous, efficient and accurate as evaluated by customer satisfaction surveys.
Consistently met Key Performance Indicators such as handling time, conversion rates, and schedule adherence.
Exemplified flexibility specially on working hours, schedule changes, account assignments
Be able to work as a team player
Ensured that ideas are communicated to the customers with minimal to unnoticeable accent using American English language.
07/2006
02/2007
Touch Asia Contact Solutions
Outbound Service Representative / Independent Contributor
Touch Asia Contact Solutions is an outsourcing business solutions provider that has facilities based in Los Angeles California. The facilities in California provide the capability to have multiple routes for long distance calls, and to manage toll-free and local access number call routing to the Manila site as well as its Cebu site. There are various supports options which include operations via voice, e-mail, instant message, chat, web-based application support, and video.
As an outbound call center agent my role takes the following responsibilities:
Communicate
with potential supporters of the campaign (American Diabetes Association.)
Provide complete and detailed information about the purpose of the call.
Answer queries relevant to the program.
Consistently reach my weekly and monthly conversion goals.
12/2005
05/2006
Department of Environment and Natural Resources
Data Encoder / Independent Contributor
I worked in the regional office DENR in Agusan del Sur which is a branch of the Philippine government.
I served as data entry operator responsible for the completion of the following task:
-update and maintenance of records of the different logging applications and ongoing operations within the office's area of jurisdiction
After 6 months, I was given the task of Information Officer, and was responsible in:
-creating field report
-correspondence with other agencies like the media
Other Experience
Blogging
I currently maintain a personal blog
pinoyfusion.com
Education
From
To
School
Degree
Area of Study
Description
06/2005
12/2006
Ramon Magsaysay Technological University
Bachelors
Computer Science
06/1996
03/2001
Saint Louis University
Bachelors
Electronics And Communications Engineering
Project Title:
Pinoyfusion.com
Attachment:
none
Completed:
10/13/2008
Category:
Writing & Translation > Blog & Article Writing
URL:
http://pinoyfusion.com
Description:
Put up my first blog site regarding call center life which eventually transformed to freelancing site. From its original Drey's Call Center Weblog, it is now, Drey's Weblog: From call center to Freelance.
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
112110
08/2009 - Present
Personal Assistant, Organiser, Good Phone mannor
$2,036 (523 hrs @ $3.89/hr)
Job in progress
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Call Center Skills Test
3.90
79%
03/28/2009
22 min
U.S. English Basic Skills Test
4.40
75%
03/28/2009
25 min
English Spelling Test (U.S. Version)
4.60
60%
04/04/2009
7 min
English Vocabulary Test (U.S. Version)
4.10
53%
07/31/2009
13 min
