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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
(4.89)
7 feedbacks
(4.90)
8 feedbacks
Hours:
14
20
Assignments:
6
8
See all Work History & Feedback
Location:
Cape Town, South Africa (GMT+02:00)
English Skills:
(self-assessed)
5.0
Member Since:
February 27, 2009
Last Worked:
September 20, 2009
oDesk Ready:
Yes
Groups:
Related links:
Trends for
Online Assistants
Trends for
Data Entry Professionals
Trends for
Excel Consultants
Elizabeth Sleigh
-
"
$*Web Research/Real Estate VA*Customer Services Specialist*$
-
Freelance
Consultant
,
South Africa
"
Permalink :
Overview
Résumé
Work History & Feedback (8)
Tests (10)
Portfolio (2)
Recognized as a (mainly telephonic) Customer Services and Care Specialist, with over twenty years of (complaint-free) experience in this all-important sphere. And a great believer in providing Live Online Customer Support* (*not only during office hours, but also after hours, over weekends, and on public holidays!). Essentially, apart from offering my services as an astute and experienced Internet researcher; who succeeds in finding specific products, services or information - for...
Recognized as a (mainly telephonic) Customer Services and Care Specialist, with over twenty years of (complaint-free) experience in this all-important sphere.
And a great believer in providing Live Online Customer Support* (*not only
during office hours, but also after hours, over weekends, and on public holidays!).
Essentially, apart from offering my services as an astute and experienced Internet researcher; who succeeds in finding specific products, services or information - for businessmen and women - who simply do not have the TIME to spend on intensive Internet research (or comprehensive report compilation).
I would sincerely appreciate the opportunity to place my professional and extensive Customer Services experience at the disposal of any company - that needs a first-class, front-line PRO; spokesperson and ambassador to - e.g., make Courtesy Calls to (new or existing) customers, to ensure that they are happy with the products or services provided, and have all the supplies (or stock) they need. Promptly and effectively follow-up on inquiries or complaints. Take incoming calls from (existing or potential) customers. And compile email responses, etc., where necessary.
And, as such, if you are looking for a unique individual to run your online (or telephonic) Customer Services Division like clockwork! (On a permanent; part or full-time basis). And not only MAINTAIN existing custom, but also INCREASE IT! Look no further . . .
Many thanks. Kindly refer to my oDesk profile for more pertinent (skills and attributes) info. Listen to a (simple) recording of my voice at:
http://www.voices.com/people/BBC1
And feel free to contact me, via oDesk, to discuss your Internet research or Customer Services requirements at any time.
To YOUR success!
Kind regards,
Elizabeth Playford Sleigh M M Dip
Skype User ID: englishlive5
Time-zone: GMT + 02.00 Harare, Pretoria, South Africa.
more
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See All Work History & Feedback
(8 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Hours
Feedback
117997
09/2009 - 09/2009
FILM FINANCING COORDINATOR
1 hrs
5.0 nice work
L
Provider-to-Buyer Feedback:
5.0
119406
08/2009 - 09/2009
Technology Education Research
—
4.7 Very nice person. Provided good work, but there were some problems with file types.
L
Provider-to-Buyer Feedback:
5.0
103358
08/2009 - 08/2009
Researcher for project on DropShipping
and wholesale suppliers
6 hrs
5.0 Elizabeth did very good work. Her communication of what is being started, when it will be finished and what you will be delivered is excellent.
L
Provider-to-Buyer Feedback:
5.0
61344
05/2009 - 06/2009
Affiliate Program Management Research
—
5.0 probably the best research results that I've ever received from odesk. EXCELLENT JOB!
L
Provider-to-Buyer Feedback:
4.2
26392
06/2009 - 06/2009
Technical services procurement
7 hrs
5.0 I was very happy with Elizabeth's proactive approach to managing and doing this project, and highly recommend her for future work. She did exactly ...
L
Provider-to-Buyer Feedback:
5.0
See All Tests Taken
(10 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
UK English Basic Skills Test
4.75
98%
TOP 10%
03/07/2009
20 min
U.S. English Basic Skills Test
4.75
93%
TOP 10%
05/25/2009
17 min
Telephone Etiquette Certification
4.30
90%
TOP 10%
03/07/2009
16 min
Email Etiquette Certification
4.00
76%
05/25/2009
13 min
Advertising Skills Certification
3.10
71%
03/01/2009
14 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Small business grant specialist
Provider
November 12, 2009
find 20 quotes
Provider
November 5, 2009
Work from Home Online Text Chat Operators Needed
Provider
November 4, 2009
Manufacturer Researcher
Provider
November 4, 2009
Telecom Network Sales Affiliate
Provider
November 2, 2009
Administrator/Researcher
Provider
October 27, 2009
Job Category Interests
Administrative Support
Personal Assistant
Web Research
Other - Administrative Support
Design & Multimedia
Voice Talent
Customer Service
Customer Service & Support
Phone Support
Other - Customer Service
Sales & Marketing
Other - Sales & Marketing
Business Services
Other - Business Services
Skills
Skill
Experience
Level
Last Used
Description
Direct Referrals
1 yrs
5.0
2009
http:thesearchparty.synthasite.
com
Linking SELLERS with BUYERS and BUYERS with SELLERS! (A new, unique South African and International Service!)
PRODUCT-SELLERS ORÂ BUSINESS-SERVICE PROVIDERS!
AND/ORÂ PRODUCT-SELLERS AND BUSINESS-SERVICE SEEKERS!
I SEARCH THEÂ INTERNET, FIND, AND DIRECTLY-REFER POTENTIAL CUSTOMERS OR (THE APPROPRIATE)
PRODUCT-SELLER OR BUSINESS-SERVICE PROVIDER TO YOU!
PS: I charge a potential customer or product-seller/business-servic
e provider SEARCH-FEE of USD$9.00 per hour. Plus a further DIRECT REFERRAL-FEE of USD$1.50 per each potential customer or product-seller/business-servic
e providers' contact details.
NB: The search duration, depends entirely on the size (or scope) of the project involved.
Internet Research
3 yrs
5.0
2009
I am a veritable
sleuth; private eye
who indefatigably
searches
the
Internet with a fine tooth-comb
and
leaves no stone unturned
until
the (precise) product* or information**
sought,Â
is found!
The (*image captured - where permissible - and re-sized; where necessary). **Data accurately recorded (in, e.g., Excel spreadsheet form) and (swiftly) e-mailed to the client, or uploaded to a designated website* (*where applicable).
Voice Talent
1 yrs
4.0
2009
Radio Broadcasting Background
I was born with 'radio in my blood' to my (late) Mother - Elizabeth Evelyn Sleigh - who was an SABC Broadcaster and Speech and Drama Teacher (also Speech Therapist) L.T.C.L.
I was auditioned by the SABC (on more than one occasion, some years ago) and my (pure; English-speaking) voice was adjudged of "Broadcasting Quality".
Regrettably I am not (hugely) knowledgeable regarding VOIP, etc., at present. However, as I am very keen to use my voice, to assist companies (or individuals) in creating the 'right (TOP-FLIGHT image and) impression'.
Whilst I am in the process of having a MP3 voice-demo prepared. The arrangement of a 'telephonic' interview - which would also serve as a 'voice-evaluation' for, e.g., voice-mail recording and telephone-answering purposes - would be very much appreciated.
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
1996
Certification [Commercial Radio Broadcasting]
Solid Gold FM (Radio) JHB
1991
Diploma [Marketing Management]
Executive Education (JHB)
2004
Special Award: Certification & Medal [Innovation]
IFS/IDESA International Institute of Innovators
Employment History
From
To
Company
Title/Role
Description
01/1970
03/2009
Various
Various / Independent Contributor
Past Employment Experience (as of November 1965) includes:
Retail Trade - Junior Sales Assistant, Cashier, Telephone Order Clerk, Supervisor (JHB)
Pharmaceutical - Junior Laboratory Technician -
SCS Pharmaceuticals (JHB)
Retail Trade - Traveller/Expo Exhibitor - Sell-All (JHB)
Retail Trade - Trainee Window Dresser - Truworths (DRBN)
Commercial - Telephonic Reporter - Dun & Bradstreet (JHB)
Take Away Restaurant - Trainee Manager - The Buttered Roll (JHB)
Arts & Crafts - Trainee Enamellist - Yardley's Rock & Gem Shop (JHB)
Communications Industry - Radio Paging Switchboard Operator/Broadcaster/Executive
Channel Administrator/Supervisor -
Executive Communications, Call A Code, Plessey SA, Radio Spoor, ABA Alarms (JHB) Quick Voice (DRBN) - Employment period: +/- 8 years
Hospitality Industry
-
Housekeeper/General Assistant - Willowvale Residential Hotel (DRB
N)
    "              Â
 "          - Assistant Bar Manager - Richard's Bay (5-Star) Hotel - (Richard's Bay, Natal)
Publishing Industry - Senior Advertisements Booking Consultant - Republican Press (JHB)
International Courier Company - Customer Services Officer/Branch Manager* - SKYPAK/TNT (JHB)
(*Awarded a British Airways Club Class Return Ticket to London, UK - March 1983)
Catering Company - Caterer - Playford's Pantry (JHB)
Retail Trade - Broadcaster/Ad Copywriter - Centre Radio (JHB)
Hospitality Industry - Hospitality Assessment Assignment - The (4-Star) Rosebank Hotel (JHB)
Commercial - Customer Services Consultant/PA to the MD & TVL Sales Manager/Seminar Organiser - Veri-Cheque (Pty) LTD* (*Subsidiary of ITC - The Information Trust Corporation) (JHB)
Commercial - Database Researcher/Cleansing/Updating & Upgrading - DAV Personnel (JHB)
Household Manager/Custodian - Luxury 10-Sleeper Holiday Home - (Royal Alfred Marina, Port Alfred, Eastern Cape) - Duration: 22 months* (*as of July 2002 - March 2004)
Entrepreneur - Freelance Marketing Consultant - Webmaster* (*Initiator: e.g., Global Mobile In-Sites/Job-Hunter & Home-Search/ Info-Live1/The Search Party Website Services
-
as of July 2006 to March 2009)
Freelance (Virtual Assistant: Internet Researcher/Data Capture/Data Entry/Voice Talent*) Employment-Seeking . . .
11/2008
12/2008
Triangle Square Market
Marketing Assistant / Independent Contributor
Other Experience
Advertising Copywriting
Course: Technikon - Alan Campling ex The Star Newspaper (Course Duration: 3 months)
Radio Production
Course: Radio Production Workshop - Margaret Heale SABC (Course Duration: 3 days)
Education
From
To
School
Degree
Area of Study
Description
01/1960
06/1965
Parktown Girls High
Other
English, History, Art
[+] enlarge
Project Title:
Image Design Sample
Attachment:
none
Completed:
06/14/2009
Category:
Web Development > Other - Web Development
URL:
http://impromptu-images.yolasite.com
Description:
[+] enlarge
Project Title:
Image Design and Web Development (Personal)
Attachment:
none
Completed:
03/15/2009
Category:
Web Development > Other - Web Development
URL:
http://impromptu-images.yolasite.com
Description:
Prior to becoming an o-Desk provider, I have spent the past 1-2 years on personal entreprenerial projects,
including the initiation of new services, building and development of (a number of) websites and (website) image design*.
PS: *I have no training in, e.g., graphic (or image) design, and am only able to make simple, individualized images in JPEG form, for use in emails, and on weblogs and websites.
Hourly Assignment History
Buyer ID
From/To
Job Title
Hours
Feedback
117997
09/2009 - 09/2009
FILM FINANCING COORDINATOR
1 hrs
5.0 nice work
L
Provider-to-Buyer Feedback:
5.0
103358
08/2009 - 08/2009
Researcher for project on DropShipping and wholesale suppliers
6 hrs
5.0 Elizabeth did very good work. Her communication of what is being started, when it will be finished and what you will be delivered is excellent.
L
Provider-to-Buyer Feedback:
5.0
26392
06/2009 - 06/2009
Technical services procurement
7 hrs
5.0 I was very happy with Elizabeth's proactive approach to managing and doing this project, and highly recommend her for future work. She did exactly ...
L
Provider-to-Buyer Feedback:
5.0
92668
05/2009 - 05/2009
Source legitimate/reliable/high-quality dropshippers
4 hrs
4.8 Elizabeth is a great provider and understood what I was looking for. Her communication was outstanding and her competency was excellent for the pro...
L
Provider-to-Buyer Feedback:
5.0
85888
04/2009 - 04/2009
South African Market research / database creator
2 hrs
5.0 Thanks Elizabeth. That gives me a good grounding and when time permits I will follow through with some more work.
L
Provider-to-Buyer Feedback:
3.5
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
119406
08/2009 - 09/2009
Technology Education Research
—
4.7 Very nice person. Provided good work, but there were some problems with file types.
L
Provider-to-Buyer Feedback:
5.0
61344
05/2009 - 06/2009
Affiliate Program Management Research
—
5.0 probably the best research results that I've ever received from odesk. EXCELLENT JOB!
L
Provider-to-Buyer Feedback:
4.2
98085
05/2009 - 06/2009
Nutrition, Health or Medical researcher
—
4.3 Elizabeth was very professional and courteous, her communication skills were strong and she did a good job of keeping me in the loop on the status ...
L
Provider-to-Buyer Feedback:
5.0
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
UK English Basic Skills Test
4.75
98%
TOP 10%
03/07/2009
20 min
U.S. English Basic Skills Test
4.75
93%
TOP 10%
05/25/2009
17 min
Telephone Etiquette Certification
4.30
90%
TOP 10%
03/07/2009
16 min
Email Etiquette Certification
4.00
76%
05/25/2009
13 min
Advertising Skills Certification
3.10
71%
03/01/2009
14 min
Marketing Methods and Techniques Test
3.75
65%
03/01/2009
14 min
English Spelling Test (U.S. Version)
4.60
60%
07/08/2009
7 min
Office Skills Test
3.50
55%
03/07/2009
17 min
Email Etiquette Certification
3.30
37%
08/25/2009
12 min
oDesk Readiness Test for Independent Contractors and Company Managers
03/01/2009
12 min
