Lisa S. - "Well-Written IT Professional - Freelance Technical Writer, United States"

Business and technical writing and data management using standard office automation tools

Worked as a consultant at Taco Bell Corporation.  Interviewed department heads and analyzed vulnerabilities for y2k problems.  Designed Microsoft Access database to store results.  Designed marketing tools for internal distribution to generate y2k awareness. 

Worked as a business and technical consultant for the Department of Defense and other government agencies.  Helped analyze customer business challenges and delivered hardware/software solutions.  Responsible for contract sales totaling 13 million dollars in one year.  Exercised sales, analysis, technical, office automation, and communication skills.

Worked as a computer analyst/programmer for the following customers:  the U.S. Army, MCI, AT&T, EDS, and the Jersey Underwriters Association (JUA).  Jobs included progressively responsible roles in analysis and leadership in the areas of functional requirements gathering, analysis, data modeling, programming, testing, implementation, research, reporting, and business life-cycle development.  Applied skills in all phases of the system life cycle.

Completed professional courses in programming, analysis and design, technical and business writing, marketing, and sales techniques.

Completed Systems Engineer training program at EDS, which consisted of three phases, including a 10-week intensive programming course.