Last 6 mos. All-time
Feedback:  (3.81)
6 feedbacks		  (4.10)
12 feedbacks
Hours: 158 486
Assignments: 8 18

See all Work History & Feedback

Location:
Quezon City, Philippines (GMT+08:00)
English Skills: (self-assessed)
5.0
Member Since:
January 24, 2008
Last Worked:
August 21, 2008
oDesk Ready:  
Yes
 
 
 
 

Sarah F. - Writer,Blogger,Researcher,Data entry expert! - Freelance Data Entry Professional, Philippines

I am very good in writing,blogging and SEO! Multi-tasking is my game! I am expert in Data-Entry! I have been in a call center industry for 5 years for US,UK and Australia clients. I am internet savvy and reliable.
See All Work History & Feedback (18 items, with Feedback)
Recent Work History & Feedback
Buyer ID From/To Job Title Paid Feedback
42979 05/2008 - 08/2008 Web Research/Data Entry $176 (79 hrs @ $2.22)
53473 08/2008 - 08/2008 Website Promotion Data Entry $16 (7 hrs @ $2.22)
15531 06/2008 - 08/2008 Internet Research & Website Data Entry $69 (31 hrs @ $2.22)
41181 05/2008 - 08/2008 Content Writing $150 (68 hrs @ $2.22)
28526 08/2008 - 08/2008 Fashion Blog Writer - Article re-writer $20 (9 hrs @ $2.22)
See All Tests Taken (7 items)
oDesk Tests Taken
Name of Test Score Percentile Date Taken Duration
Email Etiquette Certification 3.55 75% 01/25/2008 8 min
Windows XP Test 3.50 51% 01/25/2008 13 min
Outbound Sales Skills Test 2.75 49% 01/25/2008 14 min
Telephone Etiquette Certification 3.00 48% 01/25/2008 6 min
Office Skills Test 2.90 37% 01/24/2008 19 min
Recent Candidacies
Job Opening Title Initiated By Date
Writer/editor/researcher wanted for consumer / money saving topics Buyer December 26, 2008
Website Promoters Provider December 8, 2008
Job Category Interests

Writing

Administrative Support
Skills
Skill Experience Level Last Used Description
Document use 4 yrs 4.0 2007 -Locate customers and invoice them.

- read and create label files for customers

-read completed forms, such as application forms, work orders, job reports, purchase orders, questionnaires, client admission forms and time sheets, to assess the data for meaning and accuracy and enter it in the computer.
Oral Communication 5 yrs 5.0 2007 may contact personnel in other departments to obtain information about invoices. (1),  (weekly)
may communicate with suppliers about incoming and outgoing data. (1)
receive clarification and direction from supervisors. For example, they may clarify the meaning of a term on a work order before entering the information into the system. (1)
may speak with customers to assist them in completing forms. (1)
interact with co-workers to co-ordinate tasks and to plan how to meet deadlines. (2)
may consult with computer programmers or analysts to determine the most efficient data entry procedures. (2)
may participate in staff meetings to discuss policies and procedures. (2)
Problem Solving 4 yrs 4.0 2007 Data Entry Clerks:
discover incorrect data when processing paperwork, such as purchase orders or payroll. They check with sources and, if necessary, re-enter the data. (1)
encounter incomplete paperwork in support of an invoice. They try to locate the missing information by calling the worker who authorized the invoice. (1)
have customers who request products without knowing the product codes. They match product descriptions with computer listings to find the needed information. (1)
find that sources of information are inconsistent. For example, a work site time sheet and an injury report may show a different number of hours worked. They check with forepersons or managers to verify information. (2)
face production and scheduling problems when computers break down. They find alternatives to complete work orders or prepare information for payroll in a limited amount of time. (3)
Reading text 4 yrs 5.0 2007 Read brief letters and faxes from clients. (1),  (frequently)
read memos about changes in policy, procedures and personnel. (2),  (weekly)
refer to procedures and regulations manuals when problems arise or instructions must be clarified. (2), (daily)
refer to computer manuals to find information on software applications. (2)
Certifications
Date Earned Name Score Percentile Organization Description
2008 Macintosh OS X 10.2 Desktop Administration 3.06 54% Brainbench —
Employment History
From To Company Title/Role Description
07/2006 Present Apple Inc supervisor / Team Lead - We guide Apple customers on their technical needs- Assist and supervise agents on MAC operating system
08/2005 06/2006 JPMorgan Supervisor / Team Lead - supervise JPMorgan agents who handle credit card accounts- Monitors fraud on consumers account- Call businesses with JPMorgan clients to ensure proper credit card usage
04/2005 07/2005 Teletech- Verizon DSL Supervisor / Team Lead - Supervise call center agents handle calls for Verizon DSL- Set goals for each agents- Monitor quality calls for Verizon client
06/2004 04/2005 DELL E&A Inbound representative / Team Lead - Handle calls for DELL customers and asses the technical specifications they need for their system
Other Experience
Email Support
Replies and manage email from customers and give them a call when needed
Research
Research for information and gathering facts for schools, offices and government agencies
Technical Support
Help Verizon customers configure their DSL connection
Education
From To School Degree Area of Study Description
06/2000 03/2004 University of Baguio Bachelors Communications
No items in portfolio
Hourly Assignment History
Buyer ID From/To Job Title Paid Feedback
42979 05/2008 - 08/2008 Web Research/Data Entry $176 (79 hrs @ $2.22)
53473 08/2008 - 08/2008 Website Promotion Data Entry $16 (7 hrs @ $2.22)
15531 06/2008 - 08/2008 Internet Research & Website Data Entry $69 (31 hrs @ $2.22)
41181 05/2008 - 08/2008 Content Writing $150 (68 hrs @ $2.22)
28526 08/2008 - 08/2008 Fashion Blog Writer - Article re-writer $20 (9 hrs @ $2.22)
46483 07/2008 - 07/2008 Social Network Promotion and Content Creation $9 (4 hrs @ $2.22)
36357 07/2008 - 07/2008 Writer needed for a few articles and blog post. $2 (1 hrs @ $2.22)
49653 07/2008 - 07/2008 Data Entry / Business Cards / Mac $7 (3 hrs @ $2.22)
42077 05/2008 - 07/2008 Celebrity Content Provider $206 (93 hrs @ $2.22)
17994 03/2008 - 06/2008 Virtual Assistant $171 (27 hrs @ $2.22)