Rachel M. - "Writer w/Tech Training Background, Exc. English Editing/Proofreading - Freelance Technical Writer, United States"

http://www.odesk.com/community/system/files/writers_s.png Odesk Top Writer with twelve years of experience in successfully developing award-winning training manuals, user guides, and product specs, as well as delivering the training and support to go with them, my core competency lies in my ability to simplify lengthy material into concise, clear, accurate, and highly usable documentation. I am also adept at managing minute detail while maintaining a big-picture view of direction and...

http://www.odesk.com/community/system/files/writers_s.png 

Odesk Top Writer with twelve years of experience in successfully developing award-winning training manuals, user guides, and product specs, as well as delivering the training and support to go with them, my core competency lies in my ability to simplify lengthy material into concise, clear, accurate, and highly usable documentation. I am also adept at managing minute detail while maintaining a big-picture view of direction and goals. (In other words, I am schizophrenic.)


I learn new systems and ideas quickly. I also have experience in business process analysis, improvement, and design. I'm an excellent editor and proofreader, and as a former graphic artist, I can also design and format final materials for print.


Here are a few references from my past work experience:

“Rachel is an excellent employee…proactively takes on challenging assignments and seeks opportunities to make continuous improvements to processes.  Exemplary in the area of Quality.”  --Susan Potter, Director/Training & Documentation, Verizon (Manager)

“Rachel’s career with GTE Directories has shown her to be a consistent high performer who demonstrates a passion for quality and thorough follow-through with any project she undertakes.  Working with Rachel is professionally satisfying.”  --Patricia Bornemann, Supervisor (Stakeholder)

“Rachel is the ultimate trainer…an excellent presenter.  She has a great personality and can win over even the most reluctant, cynical student…gives 200%."  --Steve Burkhauser, Graphics Manager (Stakeholder)

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