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Last 6 mos.
All-time
Feedback:
none
none
Hours:
0
0
Assignments:
0
0
See all Work History & Feedback
Location:
Davao City, Philippines (GMT+08:00)
English Skills:
(self-assessed)
5.0
Member Since:
November 8, 2009
Last Worked:
oDesk Ready:
Yes
Related links:
Trends for
Data Entry Professionals
Trends for
Excel Consultants
Kristine M.
-
"
YOUR ULTIMATE ADMINISTRATIVE AND CUSTOMER SERVICE SUPPORT
-
Freelance
Data Entry Professional
,
Philippines
"
Permalink :
Overview
Résumé
Work History & Feedback (0)
Tests (7)
Portfolio (1)
As a Call Center Representative for two years, I got a comprehensive training in (1) speaking and writing in English and (2) using various applications including MS office and QUICKBOOKS. I am at (GMT+8) timezone but I am willing to adjust to my Clients preffered time. I can perform almost all kinds of Administrative Works from data entry, typing, transcription, customer service, book keeping, email response etc. And if there's anything that I still don't know about Administrative...
As a Call Center Representative for two years, I got a comprehensive training in (1) speaking and writing in English and (2) using various applications including MS office and QUICKBOOKS.
I am at (GMT+8) timezone but I am willing to adjust to my Clients preffered time. I can perform almost all kinds of Administrative Works from data entry, typing, transcription, customer service, book keeping, email response etc. And if there's anything that I still don't know about Administrative Support, I am willing to learn and I learn quickly.
Another very important thing, (aside from submitting work on time) I highly value Honesty, Reliability and Integrity in everything I do.
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Recent Work History & Feedback
Buyer ID
From/To
Job Title
Hours
Feedback
Work History & Feedback is empty
See All Tests Taken
(7 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
English Vocabulary Test (U.S. Version)
4.75
91%
TOP 10%
11/08/2009
29 min
Quick Books Pro 2008 Test
3.40
88%
TOP 20%
11/08/2009
21 min
MS Word 2003 Test
3.75
85%
TOP 20%
11/12/2009
38 min
Call Center Skills Test
3.90
79%
11/08/2009
25 min
Office Skills Test
3.60
62%
11/08/2009
20 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Virtual Assistant with Wordpress Experience
Provider
November 21, 2009
Virtual Assistant
Provider
November 21, 2009
Simple data entry job
Provider
November 21, 2009
Researcher/Writer/Editor Familiar With Wordpress - Perfect English Required
Provider
November 20, 2009
Simple copy and paste data entry job
Provider
November 20, 2009
Data Entry - Update Pricing
Provider
November 20, 2009
Immediate data entry work
Provider
November 18, 2009
Basic Admin Task
Provider
November 17, 2009
Virtual Assistant prefer Philippino
Provider
November 17, 2009
communication skills with knowledge in ms office
Provider
November 16, 2009
Job Category Interests
Writing & Translation
Creative Writing
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Transcription
Other - Administrative Support
Customer Service
Customer Service & Support
Technical support
Phone Support
Order Processing
Other - Customer Service
Sales & Marketing
SMM - Social Media Marketing
Market Research & Surveys
Skills
Skill
Experience
Level
Last Used
Description
Computer Literate and Internet Savvy
5 yrs
4.0
2009
-Proficient in using Microsoft Applications (Word, Excel, Powerpoint) and other software
-Proficient in using the Internet--blogging, social networking sites and researching
Knowledgeable in Quickbooks
2 yrs
3.0
2008
-Trained Technical Support Representative for Quickbooks Pro/Premier/SimpleStart
-Can do data entry using these Programs
Proficient in Spoken and Written English
10 yrs
4.0
2009
-Underwent a comprehensive training in spoken and written English. We studied pronunciation, tone, grammar--aiming to sound like American.
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
2009
Business Writing
3.35
76%
Brainbench
—
Employment History
From
To
Company
Title/Role
Description
12/2008
06/2009
eTelecare Global Solutions
Sales Representative / Independent Contributor
• Presented solutions custom fit to the customers’ needs and wants to generate sales
• Assured first call resolution
• Provided high quality call handling and get good customer feedback
08/2007
12/2008
eTelecare Global Solutions
Technical Support Representative / Independent Contributor
• Provided the best solutions to the customers technical concerns at the fastest time possible
• Assured first call resolution
• Provided high quality call handling to ensure great customer experience
Other Experience
Vacation Guide
- Worked for a Timeshare Exchange Company dealing with members from Canada and USA.
- Went through a comprehensive training in Canadian, Mexican, Carribean and US Geography.
Education
From
To
School
Degree
Area of Study
Description
06/2002
03/2006
Ateneo de Davao University
Bachelors
Business Administartion
[+] enlarge
Project Title:
WordPress Blog
Attachment:
none
Completed:
11/19/2009
Category:
Writing & Translation > Blog & Article Writing
URL:
http://iamlimited.wordpress.com
Description:
Mind Travels--The Beginning Of My Aimless Journey.. is a Personal Blog that aims to communicate, inform, support a cause, connect or simply talk to the world. The author firmly believes that TO LIVE IS TO HAVE A STORY TO TELL.
Hourly Assignment History
Buyer ID
From/To
Job Title
Hours
Feedback
Hourly Assignment History is empty
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
English Vocabulary Test (U.S. Version)
4.75
91%
TOP 10%
11/08/2009
29 min
Quick Books Pro 2008 Test
3.40
88%
TOP 20%
11/08/2009
21 min
MS Word 2003 Test
3.75
85%
TOP 20%
11/12/2009
38 min
Call Center Skills Test
3.90
79%
11/08/2009
25 min
Office Skills Test
3.60
62%
11/08/2009
20 min
U.S. English Basic Skills Test
3.90
48%
11/08/2009
24 min
oDesk Readiness Test for Independent Contractors and Company Managers
11/08/2009
2 min