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Flag as Inappropriate
Last 6 mos.
All-time
Feedback:
(5.00)
1 feedbacks
(5.00)
1 feedbacks
Hours:
8
10
Assignments:
1
1
See all Work History & Feedback
Location:
Marilao, Bulacan, Philippines (GMT+08:00)
English Skills:
(self-assessed)
5.0
Member Since:
December 20, 2008
Last Worked:
May 17, 2009
oDesk Ready:
Yes
Related links:
Trends for
Online Assistants
Trends for
Data Entry Professionals
Joan D.
-
"
Your Data Entry Professional//Research and Data Mining//Tech Support
-
Freelance
Data Entry Professional
,
Philippines
"
Permalink :
$2.22
/hr
Overview
Résumé
Work History & Feedback (1)
Tests (3)
Portfolio (0)
My main goal is to find a work from home job and gain a very rewarding experience for myself and for the company.
See All Work History & Feedback
(1 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
95444
05/2009 - 05/2009
Go to a website. Copy and paste contact information into Excel
$22 (10.00 hrs @ $2.22/hr)
5.0 Great work. Thanks
L
Provider-to-Buyer Feedback:
5.0
See All Tests Taken
(3 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Telephone Etiquette Certification
4.55
98%
TOP 10%
05/11/2009
24 min
U.S. English Basic Skills Test
4.00
54%
12/20/2008
17 min
oDesk Readiness Test for Independent Contractors and Company Managers
12/20/2008
32 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Content Management in English
Buyer
October 22, 2009
Job Category Interests
Sales & Marketing
SEO - Search Engine Optimization
Networking & Information Systems
Other - Networking & Information Systems
Administrative Support
Data Entry
Personal Assistant
Web Research
Email Response Handling
Other - Administrative Support
Business Services
Bookkeeping
Customer Service
Order Processing
Skills
Skill
Experience
Level
Last Used
Description
Computer's Hardware Repair
6 yrs
4.0
2008
I worked for several multinational Call Centers as a Technical Support Senior Assistant, the last Call Center was Dell.
Computer's Software Support
4 yrs
4.0
2008
I was a DOC (Dell On Call) agent when I resigned from Dell. I was trained to resolve and fix spyware and virus problems.
Customer Service Skills
6 yrs
4.0
2008
Apart from having technical abilities, one of the main responsibilities of being a Technical Support Representative is to be able to address the customer's issue without compromising the company.
Data Entry
6 yrs
4.0
2008
I am a Data Entry Specialist, entering information from a site to a database was my first training.
Research Skills
5 yrs
3.0
2008
I had to make a research for Accredited Medical Schools in the USA
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
03/2007
06/2008
Dell International Services
Technical Support Senior Assistant / Independent Contributor
My main responsibility was to assist customers of Dell, either with their software or hardware concern. We have to log each and every phone call to be able to update customer's database. If needed to dispatch an onsite technician, we use this database to create a request or a ticket.
Education
From
To
School
Degree
Area of Study
Description
06/1997
04/2002
University of the East
Bachelors
Engineering
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
95444
05/2009 - 05/2009
Go to a website. Copy and paste contact information into Excel
$22 (10.00 hrs @ $2.22/hr)
5.0 Great work. Thanks
L
Provider-to-Buyer Feedback:
5.0
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
Telephone Etiquette Certification
4.55
98%
TOP 10%
05/11/2009
24 min
U.S. English Basic Skills Test
4.00
54%
12/20/2008
17 min
oDesk Readiness Test for Independent Contractors and Company Managers
12/20/2008
32 min